BookingTimes Software Reviews

Pros

Running short on time, I really appreciate how the appointment management works because my clients can book whenever it suits them. It's also been much better value for money than my previous website which cost more and delivered less. The customer support has been very responsive whenever I've had questions and the platform is simple to use for both me and my clients.

Cons

Payments made through the website don't go straight into my bank account and can take a few days to show up.

Pros

It set high expectations and somehow exceeded them. The team has been friendly, professional and very accommodating throughout the whole process. Having them build my website was simple and hassle-free and I honestly couldn't be happier with how it turned out. It's also a huge plus that everything for my massage business, including website hosting, is all handled in one place.

Cons

Since they're located in Australia, there were occasional delays in our email back-and-forth because of the time difference. That said, it wasn't really an issue caused by them.

Pros

Their system is really simple to use and it has made a big difference in helping my business grow. The website looks professional and clients find it very simple to book appointments.

Cons

I don't have any suggestions for improvement, everything works perfectly and I'm very satisfied. I really can't recommend it enough.

Pros

It has been a solid, dependable product for us and the support team has been genuinely helpful and very pleasant to work with throughout.

Cons

it doesn't currently offer is QR codes like some other providers do. That said, I was still able to create one that links directly to the booking page which helps keep the booking process organized.

Pros

Right from the start, their team was responsive, professional and clearly cared about helping my business succeed. They built a fantastic website for Hunter Driving School that runs really well and has made booking management much simpler. I also appreciated how user-friendly the system feels for both students and admin staff.

Cons

There isn't much to complain about. If I had to mention one thing, it's that there's a slight learning curve in the beginning but their support team was always quick to help which made the whole process much easier to get through.

Pros

Whenever I run into a problem, their team is incredibly helpful and always gets it sorted out quickly.

Cons

Nothing comes to mind. I've been using BookingTimes for years, I'm very happy with it and I have no plans to switch.

Pros

One of the best parts is how reliable the site has been, along with the staff's knowledge and professional approach whenever support is needed.

Cons

it's not possible to speak directly with someone right away since requests have to be submitted through email first.

Pros

During a period when I couldn't work because of a medical issue, their team really supported me and showed a lot of kindness and understanding about what I was going through.

Cons

The only area that could be better is how refunds are processed and how balance changes are handled.

Pros

Getting the website up and running was simple and being able to update things on my own has been really convenient. Clients can book without any hassle and the site has brought in plenty of work for me.

Cons

I've been happy with everything this website service offers.

Pros

It is simple to use and the customer support has been really helpful whenever needed.

Cons

A few of the help pages are either outdated or missing and it can be difficult to track down the specific item I need in the "updates" section.

Pros

This product feels truly full-service in every area. The back-office support and dedicated team are the best I've seen in the industry and I'm completely satisfied with it.

Cons

I haven't come across any downsides. The product does exactly what it promises.