BT Cloud Phone
Last Updated
Overview
BT Cloud Phone offers secure, high-quality cloud calling, video conferencing, and instant messaging. While the comprehensive feature set requires a dedicated configuration period for optimal setup, its unified platform ensures seamless remote collaboration. Overall, it is a reliable solution for organizations prioritizing mobility and advanced communication features.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
£9.52
per month (Basic plan)
BT Cloud Phone Specifications
- Real-time Communication
- Calendar & Scheduling
- Integration with Other Tools
- Mobile Accessibility
What Is BT Cloud Phone?
BT Cloud Phone is a robust unified communications platform designed to replace traditional phone systems with a flexible, internet-based solution. The software offers essential communications features like automatic call routing and the ability to manage calls from a single mobile or desktop app, ensuring a consistent user experience. This advanced collaboration software helps small and large enterprises streamline internal and external communication workflows, supporting remote teams and enhancing overall business productivity and responsiveness.
BT Cloud Phone Pricing
BT Cloud Phone price plans are as follows:
- Basic: £9.52/month
- Connect: £12.74/month
- Collaborate: £19.09/month
Disclaimer: The pricing is subject to change.
BT Cloud Phone Integrations
Who Is BT Cloud Phone For?
BT Cloud Phone is ideal for the following sectors and industries:
- Finance
- Healthcare
- Automotive
- Retail
- Manufacturing
- Logistics
- Mining
Is BT Cloud Phone Right For You?
If your organization seeks a unified communications solution that scales with your business’s needs, then BT Cloud Phone offers a compelling solution. The platform's commitment to reliability and its secure cloud infrastructure make it an ideal choice for maintaining operational efficiency. It centralizes communication, allowing businesses and enterprises to streamline workflows and boost productivity.
Still doubtful if the BT Cloud Phone software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
BT Cloud Phone Features
Call Management
The platform enables businesses to professionally handle high volumes of inbound and outbound calls. Tools like auto-attendant, call forwarding, and advanced reporting ensure every communication is directed efficiently and tracked accurately for better service.
Instant Messaging
BT Cloud Phone helps users instantly connect and share critical information via text chat on any device. This functionality supports quick decision-making and fosters immediate collaboration, significantly reducing the reliance on email for internal discussions.
Video Conferencing
The system supports high-definition video and audio quality, engaging virtual meetings, and group collaboration across different geographical locations. This is fundamental for remote work setups, allowing face-to-face interaction without the need for physical travel.
Automatic Call Routing
BT Cloud Phone ensures inbound calls are efficiently directed to the most appropriate department or individual. It utilizes pre-defined rules based on factors like time of day or customer input, guaranteeing callers reach the right contact without delay.
Pros And Cons of BT Cloud Phone
Pros
Streamlines communication processes
Highly customizable for varying needs
Excellent call quality
Cons
Limited integration options
Browser capabilities could be improved
BT Cloud Phone Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Enterprise, 500+ employees
“Organized communication with room for advanced integrations”
Pros
I have been using BT Cloud Phone for my small business over the past year and it has greatly organized our communication processes. The cloud-based system offers a variety of features that have enhanced both connectivity and productivity. A key highlight is the ability to make and receive internet-based calls which has eliminated the need for traditional phone lines and reduced monthly costs. Call quality is typically excellent though minor glitches occasionally occur during peak usage hours. The call management tools are particularly impressive,call routing and forwarding options are highly customizable, ensuring calls reach the right team members even when working remotely. The voicemail-to-email feature has also proven invaluable, guaranteeing that important messages are never missed.
Cons
On the downside, the initial setup was somewhat complex, requiring assistance from customer support. That said, the support team was responsive and guided us effectively through the process. Additionally, while BT Cloud Phone offers a solid range of features, we found a few advanced functionalities lacking.. particularly deeper integration with popular CRM platforms and other third-party applications which would further enhance its capabilities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Frequently Asked Questions
Does BT Cloud Phone offer an API?
Yes, BT Cloud Phone does offer an API.
What types of BT Cloud Phone pricing plans are available?
BT Cloud Phone offers three pricing plans: Basic (£9.52/month), Connect (£12.74/month), and Collaborate (£19.09/month). Receive a personalized BT Cloud Phone cost estimate specific to your organization.
What language does BT Cloud Phone support?
BT Cloud Phone supports the English, Chinese, Japanese, Italian, French, German, Spanish, and Turkish languages.
Does BT Cloud Phone have a mobile app?
Yes, BT Cloud Phone offers a dedicated mobile app.
What level of support does BT Cloud Phone offer?
BT Cloud Phone offers support via a dedicated help center.
Who are the typical users of BT Cloud Phone?
BT Cloud Phone features support organizations in the finance, healthcare, automotive, retail, manufacturing, logistics, and mining industries.
What other apps does BT Cloud Phone integrate with?
Information about third-party integrations has not been specified by the vendor.