Covideo Reviews
Total 25 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars92%
4
Stars4%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Education Management, N/A employees
More than a year
“Great overall”
Pros
Being able to personalize videos for inquiries, how-to explanations and messages to faculty and staff has been incredibly useful. As an instructor teaching hybrid and online courses, I use it regularly and really value how much flexibility it gives me. It's also helpful that I can customize the content and keep the CTAs updated so they stay relevant to whoever is viewing them.
Cons
At times, there's some lag which is probably tied to bandwidth. I tend to notice it more when I'm in the office than when I'm working from home. I've also run into issues with longer videos,if a video goes past 1 minute and 30 seconds, I often end up having to recreate it because it just keeps spinning and refreshing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Program Development, N/A employees
More than a year
“video replies that boost engagement”
Pros
Responding to customer emails with detailed video messages has been a really effective way to keep people engaged. The animated preview that shows up in their inbox is especially impressive and does a fantastic job of getting them to open the email and watch the video.
Cons
Something I'd still like to see is support for recording in Safari because having to switch to a different browser every time I want to make a video is inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Higher Education, N/A employees
More than a year
“allows you to personalize”
Pros
Email can feel too impersonal at times and it has given my team a fast way to send more personal messages. Whether we record directly with its built-in video tools or upload videos created elsewhere, the platform makes editing simple and includes several features that help make each video message more effective. I'd confidently recommend it to anyone looking to strengthen client engagement.
Cons
There's really just one missing feature for the way I use it and it's pretty minor compared with everything the platform already offers. The Outlook integration should let you remove or edit the text that gets automatically inserted into the email whenever a recording is added to the message body.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Higher Education, N/A employees
Less than 6 months
“recording and sending made simple”
Pros
Recording and sending videos is incredibly simple. It's simple enough that even my grandma could figure it out which really says a lot.
Cons
What I'd like improved is the teleprompter especially when it comes to testing it. I hardly use it anymore because I can never seem to get the speed set quite right.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Higher Education, N/A employees
Less than a year
“so good!”
Pros
Being able to reach prospective students in a quick, personal way has been one of my favorite parts of using it. I also really enjoy showing how to complete specific tasks with the screen recording feature and it helps a lot that I can include links to websites and documents. Working in higher education, it gives me a way to put a face to a name and make interactions with students feel more personal.
Cons
I haven't run into any issues and and the customer support team have always been helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10