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Overview
DeltaPath Unified Communications Platform delivers enterprise-grade telephony and collaboration tools for diverse workforces. Although the initial setup configuration can be complex for small IT teams, the resulting security and stability are top-tier. Nonetheless, its ability to integrate seamless video and voice across devices makes it a strong organizational asset.
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Starting Price
Custom
DeltaPath Unified Communications Platform Specifications
- Real-Time Communication
- Integration with Other Tools
- Mobile Accessibility
- Security & Compliance
What Is DeltaPath Unified Communications Platform?
DeltaPath Unified Communications Platform delivers a holistic communication solution designed to bridge the gap between office and remote workforces. The software provides high-definition audio and video capabilities that solve the common pain point of poor call quality in hybrid environments. It enables businesses to manage varying communication volumes effectively. By unifying voice, video, and messaging, the platform ensures that organizations can maintain operational continuity and professionalism regardless of their employees' physical locations.
DeltaPath Unified Communications Platform Pricing
DeltaPath Unified Communications Platform Integrations
The software supports integration with the following platforms:
- Microsoft Outlook
- Microsoft Teams
- Salesforce
- Zendesk
- Dolby Voice
Who Is DeltaPath Unified Communications Platform For?
DeltaPath Unified Communications Platform is ideal for a range of industries, including:
- Healthcare
- Coworking spaces
- Hospitality
Is DeltaPath Unified Communications Platform Right For You?
If you need a solution that prioritizes audio clarity and mobile workforce enablement, DeltaPath Unified Communications Platform software is an excellent choice. It stands out with its Dolby Voice integration, ensuring crystal-clear meetings even in noisy environments. The platform is well-suited for businesses needing robust remote work support and seamless cross-channel communication. All in all, DeltaPath Unified Communications Platform remains a go-to for a range of companies, such as 3M Science, The Executive Centre, and Sime, looking to professionalize their communication operations.
Still not sure about DeltaPath Unified Communications Platform? Contact our support team at (661) 384-7070 for further guidance.
DeltaPath Unified Communications Platform Features
Call Accounting
The software includes a comprehensive Call Accounting module that details costs and usage. It enables organizations to track call expenses, analyze usage patterns, and accurately allocate costs to specific departments for better financial management.
Intelligent IVR
DeltaPath Unified Communications Platform utilizes an Intelligent IVR module to streamline incoming call flows and improve customer service. It allows callers to interact with database information to self-serve or automatically route themselves to the most appropriate agent.
Web Real-Time Communications (WebRTC)
The platform supports the WebRTC module for instant browser-based interaction. This capability allows users to initiate voice and video calls directly in web browsers without downloading or installing additional plugins.
Omnichannel Contact Center Inbound
DeltaPath Unified Communications Platform features this module for managing diverse customer interactions. This tool ensures that customer inquiries from various channels, such as voice and chat, are routed and managed within a single unified queue.
Push-To-Talk
The software includes walkie-talkie functionality that enables instant voice communication between individuals or groups without dialing. This capability is ideal for time-sensitive situations, allowing teams to coordinate immediate actions and share critical information without delay.
Pros And Cons of DeltaPath Unified Communications Platform
Pros
Supports a unified video, voice, and messaging interface
Offers robust security encryption for all communications
Streamlines high-definition audio with Dolby Voice integration
Cons
Setup requires specific network configuration steps
Reporting tools need more customization options
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Frequently Asked Questions
Does DeltaPath Unified Communications Platform offer an API?
Yes, DeltaPath Unified Communications Platform offers an API.
What language does DeltaPath Unified Communications Platform support?
DeltaPath Unified Communications Platform is primarily available in English, Cantonese, Mandarin, Japanese, and Portuguese.
Does DeltaPath Unified Communications Platform have a mobile app?
Yes, DeltaPath Unified Communications Platform offers a mobile app for Android and iOS devices.
What types of pricing plans does DeltaPath Unified Communications Platform offer?
The DeltaPath Unified Communications Platform price is customizable as per the specific needs of each business. Request a personalized DeltaPath Unified Communications Platform pricing quote for your business.
What other apps does DeltaPath Unified Communications Platform integrate with?
DeltaPath Unified Communications Platform integrates with Microsoft Outlook, Microsoft Teams, Salesforce, Zendesk, and Dolby Voice.
What level of support does DeltaPath Unified Communications Platform offer?
DeltaPath Unified Communications Platform software provides support through phone, chat, a support portal, and Deltapath University for general resources.
Who are the typical users of DeltaPath Unified Communications Platform?
The typical users of DeltaPath Unified Communications Platform features come from industries like healthcare, coworking spaces, and hospitality.