Deskbird

Deskbird Reviews

Total 64 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

30%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AR
ASIM R.

Accounting, N/A employees

Less than a year

5.0

“fantastic interface experience”

Pros

Using it felt really easy overall and the interface was excellent and simple to navigate.

Cons

Honestly there was nothing to complain about, it was a fantastic and wonderful experience throughout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AQ
Adryana Q.

Cosmetics, N/A employees

Free Trial

3.0

“Good one!”

Pros

It gives companies a chance to cut rental expenses and put more money into promotion instead. This app has really been changing the way many business owners think.

Cons

One thing I notice is that it still needs much wider publicity since most people could really use this information to save time and improve their quality of life.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

5

EL
Erica L.

Environmental Services, N/A employees

Less than 6 months

5.0

“Makes everything easy”

Pros

Booking desks and resources is really efficient and it makes managing a hybrid office setup much simpler.

Cons

Program's UI could be a bit more minimalist.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Financial Services, N/A employees

More than a year

4.0

“hybrid work made simple”

Pros

Really takes the hassle out of hybrid work. Booking desks, managing office space and checking who's in the office all feel very user friendly. It comes across like the platform was designed around the small frustrations of flexible workplaces and turned them into practical, smooth fixes.

Cons

One part that does get a little frustrating is the limited customization when you're dealing with larger or more complex teams and office setups. It works especially well for smaller environments but once you start scaling, those limitations become more noticeable. The interface is clean though there are definitely times when a bit more flexibility or a few advanced options would make it better for power users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

7

OY
Oussama Y.

Banking, N/A employees

Less than 6 months

4.0

“User friendly!”

Pros

Feels user friendly to use while still offering strong workplace features which makes it practical for both users and overall office management.

Cons

Everything has been good on my side and I've had a positive impression of all the products so far.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

PH
Patrick H.

Education Management, N/A employees

Less than 6 months

4.0

“helpful scheduling and slack sync”

Pros

Keeping my schedule organized was one of the biggest benefits and I could quickly see which meeting times were available for both my team and me. Reaching out to people directly in the platform was also convenient since I didn't need to rely on another tool. Also, being able to connect it with Slack made it even more useful.

Cons

Biggest downside is the cost which feels pretty high. Even though my company currently covers it, it still seems hard to justify using over the long term especially with a limited software budget. Another issue is that the platform gets frequent updates and tends to crash which can be frustrating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

PH
Patrick H.

Education Management, N/A employees

Less than 6 months

4.0

“Great one”

Pros

Keeping my schedule organized was one of the best parts and I could quickly see which meeting times were available for both my team and me. Reaching out to everyone directly in the platform was also convenient since I didn't need to rely on another tool. Being able to connect it with Slack was another feature I really appreciated.

Cons

A downside is the cost because this software feels expensive. Even though my company currently covers it, it would be hard to justify using it over the long term when the software budget is tight. Also, the frequent updates and occasional crashes can be frustrating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

AG
Aviral G.

Business Supplies and Equipment, N/A employees

Less than 6 months

3.0

“has limited mobile features”

Pros

Having large teams on one floor with only a limited number of meeting rooms can get messy fast and this app does a good job of keeping that organized. The interface is clean and user friendly which helps avoid confusion and scheduling mix-ups and the integration with Teams and Outlook is a big advantage.

Cons

The mobile app still feels underdeveloped. It also misses useful features like booking a room in advance for recurring meetings so you end up having to reserve it manually every single time.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

5

SM
Steven M.

Management Consulting, N/A employees

Less than a year

5.0

“so easy to use”

Pros

Now, this tool is an essential part of our hybrid work setup because its simplicity helps keep everything under control and makes daily work much more organized. Having a full set of applications gathered in one place really helps with managing all the projects that need to be handled. The connectivity has also been excellent, with strong upload and download speeds that make remote work reliable.

Cons

I haven't run into any system issues or connection problems. It has been working well and continues to meet everything we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GL
Grace L.

Hospital & Health Care, N/A employees

Less than a year

5.0

“Keeps everything on track”

Pros

Juggling school, work and my own business gets hectic and deskbird has been a really enjoyable way to stay on top of everything.

Cons

A downside for me was the slight learning curve at the start since it took a little time to get comfortable using it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

GL
Grace L.

Hospital & Health Care, N/A employees

Less than a year

5.0

“workflow now organized!”

Pros

So between school, work and running my own business, deskbird has been a really helpful way to stay on top of everything in my busy schedule.

Cons

The only downside for me was the initial learning curve since it took a little time to get comfortable with it at the beginning.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

NC
Natalia C.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0

“clean design and simple booking”

Pros

Its simplicity and quick access are exactly what I love about it.

Cons

At this point, I honestly don't have any complaints or anything I'm dissatisfied with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NT
NUICA T.

Accounting, N/A employees

More than a year

5.0

“we rely on it daily”

Pros

Keeping track of colleagues and managing my parking spots is very simple. I can also connect it with Teams and Outlook which really supports my day-to-day tasks.

Cons

One thing that could be improved is the themes. It would be nice to have more options and some updated skins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ES
Eudoria S.

Management Consulting, N/A employees

Less than 6 months

5.0

“very user-friendly interface”

Pros

Getting started with it feels very natural because the interface is so user friendly which makes it especially helpful if youre using it for the first time.

Cons

The experience on the mobile app could use a bit of improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR
Juan R.

Real Estate, N/A employees

More than a year

5.0

“lots of customization options”

Pros

There are plenty of options in the product to customize things and optimize day-to-day activities.

Cons

Customer support could respond a bit faster when needed although it's not bad.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JGD
Joao gabriel D.

Hospitality, N/A employees

Less than 6 months

5.0

“office scheduling done right”

Pros

This software has been really helpful for organizing how office space is used. Once we started using it, our workplace scheduling became much more efficient and well organized.

Cons

At this point, I haven't run into any issues with it and honestly appreciate it just the way it is.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EL
Elizabeth L.

Financial Services, N/A employees

More than a year

4.0

“so convenient”

Pros

Booking desks and meeting rooms through the app is really simple and the design looks modern and appealing. Everything is laid out well so I can pick the exact desk I want from the map and check availability ahead of time instead of showing up and finding nowhere to work. It also helps keep the whole team better organized since everyone can reserve their desk in advance before coming in.

Cons

QR code check-in does not always work on the first attempt. There have been times when I had to scan it two or even three times before it connected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LG
Leigh G.

Real Estate, N/A employees

Free Trial

3.0

“helpful calendar integration”

Pros

Connecting deskbird with our team calendar has been very simple and that usability is what I appreciated most.

Cons

One concern with deskbird is that it may have limitations if our team becomes much larger. Having several locations could also make the setup more challenging to integrate.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

5

BJ
Braedon J.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0

“Strong accessibility”

Pros

The accessibility and overall organization are excellent.

Cons

Getting everything set up takes quite a while and in my opinion a few of the steps could be cut out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JS
jessica S.

Restaurants, N/A employees

Less than a year

5.0

“appointment scheduling that works”

Pros

Keeping appointments organized is much easier with this product, both for the user and the customer.

Cons

Using it on a cellphone is a bit more difficult than on a computer although it's still manageable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9