Deskbird

Deskbird Reviews

Total 64 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

30%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Chemicals, N/A employees

Less than a year

5.0

“Easy to use”

Pros

Using it feels simple and checking my bookings is quick and clear. It's also really useful that I can see who I'll be sitting near or right next to.

Cons

A limitation is that desks can only be booked up to 4 weeks ahead.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

PA
Prudencio A.

Renewables & Environment, N/A employees

Less than 6 months

5.0

“very practical tool”

Pros

It's very practical and user friendly to use. It helps you see, in real time, the job openings available at offices across the different locations where the company operates.

Cons

Doesn't let you plan more than two weeks ahead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF
Stefan F.

Information Technology and Services, N/A employees

Less than 6 months

5.0

“Layout is impressive”

Pros

Getting started with it felt very simple. The way everything is organized is clear, user friendly and simple to use.

Cons

Personally, I haven't noticed any drawbacks or disadvantages at all.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

ST
Suzanne T.

Non-Profit Organization Management, N/A employees

Less than a year

5.0

“simple bookings”

Pros

The layout looks really polished and getting around the system feels very simple. Using it is user friendly and the whole process for booking and cancelling was simple and hassle-free.

Cons

One thing I'd really like added is the option to tag staff members to show key responsibilities in the office, for example Suzanne, First Aider.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JD
Jennifer D.

Education Management, N/A employees

More than a year

4.0

“Great software”

Pros

Works especially well for reserving your own workstation and booking rooms for office buildings or spaces. It also gives you a clear overview of your working hours. Also, managers can track how heavily rooms or buildings are being used when employees check into the office for in-person work.

Cons

I'm satisfied with Deskbird overall. One possible improvement would be integrating a few more features into other programs although it is already connected with MS Outlook, for example.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

7

GM
Giuseppina M.

Apparel & Fashion, N/A employees

Less than a year

5.0

“a must have for hybrid offices”

Pros

Running a hybrid office feels much more manageable with deskbird. The platform is user friendly and simple to navigate, whether I need to reserve a meeting room, plan remote workdays or review how our office space is being used. Getting started was fast and the onboarding process felt professional from the beginning. If you're managing a flexible workplace and looking to cut costs, this tool is definitely worth having.

Cons

Can't think of any real downsides. Every feature seems built to address a specific hybrid work need and it does that really well. deskbird has been an excellent solution for managing my hybrid office and it's a product I genuinely enjoy using.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

WD
Whitney D.

Retail, N/A employees

Less than 6 months

4.0

“helpful scheduling for teams”

Pros

Keeping track of real-time availability has been really useful and the calendar integration fits nicely into the workflow. It also does a solid job supporting hybrid work which makes coordinating with different team setups much more manageable.

Cons

Customization options feel fairly limited and the analytics are pretty basic for deeper insights. It can also be restrictive when trying to scale and the mobile app still has some issues that get in the way.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JT
Jacco T.

Environmental Services, N/A employees

Less than a year

5.0

“clear staff visibility”

Pros

Using it is simple and it's an efficient way to see who is where at a glance.

Cons

One thing that's missing is the ability to click from a single overview and plan ahead for something like the next two weeks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

GR
Gabriella R.

Retail, N/A employees

More than a year

5.0

“positive experience”

Pros

Using the platform feels very simple and the UX/UI is clear and well organized overall.

Cons

A few extra items had to be configured by customer support before our employees could see the presence of safety staff during booking, such as fire evacuators and emergency staff. The setup took a little while to complete but once it was finished, everything worked fully as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

OW
Obasi W.

Financial Services, N/A employees

Less than a year

5.0

“smooth scheduling for meetings”

Pros

So easy to book meetings, it is very user-friendly and the scheduling options work smoothly.

Cons

One limitation is that I can't schedule bookings more than a month in advance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

CO
Colm O.

Government Administration, N/A employees

Less than 6 months

5.0

“mobile-friendly booking for the win”

Pros

Takes very little effort and it works really well on mobile. The app makes booking desks and rooms quick and simple.

Cons

At times, it's difficult to tell where people are sitting after a desk or room has been booked. You can see who is scheduled to be in the office but not the specific location they've booked. It would also help to have an option to keep a reserved desk when you're at an early offsite meeting and still planning to use it after 11am.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

CK
Carla K.

Civic & Social Organization, N/A employees

Less than 6 months

4.0

“easy to use”

Pros

Everything is well organized and clear and it's simple to find things by date.

Cons

The only downside is that I can't plan further ahead on my own beyond a few months.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

JA
Janina A.

Education Management, N/A employees

More than a year

5.0

“support is great”

Pros

Everything is simple and hassle-free and there's always someone available to help whenever needed.

Cons

We're very satisfied overall and honestly don't have anything negative to mention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

CP
Christopher P.

Computer Software, N/A employees

Less than a year

4.0

“Keeps things organized”

Pros

Booking slots is quick and the weekly schedule is laid out in a clear and organized way.

Cons

Setting up the cards feels a bit tiring.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

NM
Noemi M.

Law Practice, N/A employees

Less than a year

5.0

“Clear layout”

Pros

Takes almost no time to book your own spot and works really quickly. When you need an available desk or parking space, it immediately suggests the next best option. The design is simple but still very clear and the whole tool feels very user friendly to use.

Cons

There's no option to set up background scheduling for employees who work part-time. Also, the placement of the "Save" button in the admin section doesn't feel very well thought out. Because of that, I often forget to save and then have to start over again.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JM
Johannes M.

Information Technology and Services, N/A employees

Less than a year

4.0

“simple admin portal access”

Pros

Using the admin portal is very simple and signing in through the Azure portal is simple as well.

Cons

Getting support is often a bit difficult and parts of it are only available in English.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

9

DB
Domenico B.

Architecture & Planning, N/A employees

More than a year

5.0

“Fast bookings”

Pros

Quite simple to use and booking updates come through instantly. That's why I consider it a solid product.

Cons

Downside is the price which has inexplicably doubled over the last two years.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

CR
Carly R.

Financial Services, N/A employees

Less than 6 months

5.0

“modern app that my team loves”

Pros

The platform is very user-friendly, looks modern and works through both the app and inside Teams. My team really enjoys using it.

Cons

One thing I wish it had is a simple built-in floor design tool to help when planning out our floor layout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NV
Natalie V.

Financial Services, N/A employees

More than a year

5.0

“Amazing results”

Pros

Since we've been running a fully flexible office without assigned desks since 2018, Deskbird has brought tremendous value to the way we organize our workspace around the clean desk principle. It has become an essential tool for managing desk usage and giving everyone a clear overview of available workspaces.

Cons

The display of available desks and rooms could be clearer especially so everything can be seen at a glance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

NV
Nico V.

Information Technology and Services, N/A employees

Less than a year

4.0

“Helpful support”

Pros

Getting started with the platform was very simple which has been the biggest advantage for our employees. The outstanding support from our key account manager was also crucial for a fast rollout and the ongoing assistance afterward.

Cons

Beyond workplace booking, the feature set is still quite limited. Configurable role profiles would really help us give different internal stakeholders access to specific parts of the admin center and a small workflow engine would be useful to trigger processes after meeting rooms are booked. At the moment, deskbird still can't serve as the central tool for internal catering or internal service management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7