Deskbird Reviews
Total 64 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars30%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Chemicals, N/A employees
Less than a year
“Easy to use”
Pros
Using it feels simple and checking my bookings is quick and clear. It's also really useful that I can see who I'll be sitting near or right next to.
Cons
A limitation is that desks can only be booked up to 4 weeks ahead.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Renewables & Environment, N/A employees
Less than 6 months
“very practical tool”
Pros
It's very practical and user friendly to use. It helps you see, in real time, the job openings available at offices across the different locations where the company operates.
Cons
Doesn't let you plan more than two weeks ahead.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, N/A employees
Less than 6 months
“Layout is impressive”
Pros
Getting started with it felt very simple. The way everything is organized is clear, user friendly and simple to use.
Cons
Personally, I haven't noticed any drawbacks or disadvantages at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Non-Profit Organization Management, N/A employees
Less than a year
“simple bookings”
Pros
The layout looks really polished and getting around the system feels very simple. Using it is user friendly and the whole process for booking and cancelling was simple and hassle-free.
Cons
One thing I'd really like added is the option to tag staff members to show key responsibilities in the office, for example Suzanne, First Aider.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Education Management, N/A employees
More than a year
“Great software”
Pros
Works especially well for reserving your own workstation and booking rooms for office buildings or spaces. It also gives you a clear overview of your working hours. Also, managers can track how heavily rooms or buildings are being used when employees check into the office for in-person work.
Cons
I'm satisfied with Deskbird overall. One possible improvement would be integrating a few more features into other programs although it is already connected with MS Outlook, for example.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
7
Apparel & Fashion, N/A employees
Less than a year
“a must have for hybrid offices”
Pros
Running a hybrid office feels much more manageable with deskbird. The platform is user friendly and simple to navigate, whether I need to reserve a meeting room, plan remote workdays or review how our office space is being used. Getting started was fast and the onboarding process felt professional from the beginning. If you're managing a flexible workplace and looking to cut costs, this tool is definitely worth having.
Cons
Can't think of any real downsides. Every feature seems built to address a specific hybrid work need and it does that really well. deskbird has been an excellent solution for managing my hybrid office and it's a product I genuinely enjoy using.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Retail, N/A employees
Less than 6 months
“helpful scheduling for teams”
Pros
Keeping track of real-time availability has been really useful and the calendar integration fits nicely into the workflow. It also does a solid job supporting hybrid work which makes coordinating with different team setups much more manageable.
Cons
Customization options feel fairly limited and the analytics are pretty basic for deeper insights. It can also be restrictive when trying to scale and the mobile app still has some issues that get in the way.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Environmental Services, N/A employees
Less than a year
“clear staff visibility”
Pros
Using it is simple and it's an efficient way to see who is where at a glance.
Cons
One thing that's missing is the ability to click from a single overview and plan ahead for something like the next two weeks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Retail, N/A employees
More than a year
“positive experience”
Pros
Using the platform feels very simple and the UX/UI is clear and well organized overall.
Cons
A few extra items had to be configured by customer support before our employees could see the presence of safety staff during booking, such as fire evacuators and emergency staff. The setup took a little while to complete but once it was finished, everything worked fully as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Financial Services, N/A employees
Less than a year
“smooth scheduling for meetings”
Pros
So easy to book meetings, it is very user-friendly and the scheduling options work smoothly.
Cons
One limitation is that I can't schedule bookings more than a month in advance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Government Administration, N/A employees
Less than 6 months
“mobile-friendly booking for the win”
Pros
Takes very little effort and it works really well on mobile. The app makes booking desks and rooms quick and simple.
Cons
At times, it's difficult to tell where people are sitting after a desk or room has been booked. You can see who is scheduled to be in the office but not the specific location they've booked. It would also help to have an option to keep a reserved desk when you're at an early offsite meeting and still planning to use it after 11am.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Civic & Social Organization, N/A employees
Less than 6 months
“easy to use”
Pros
Everything is well organized and clear and it's simple to find things by date.
Cons
The only downside is that I can't plan further ahead on my own beyond a few months.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Education Management, N/A employees
More than a year
“support is great”
Pros
Everything is simple and hassle-free and there's always someone available to help whenever needed.
Cons
We're very satisfied overall and honestly don't have anything negative to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Computer Software, N/A employees
Less than a year
“Keeps things organized”
Pros
Booking slots is quick and the weekly schedule is laid out in a clear and organized way.
Cons
Setting up the cards feels a bit tiring.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Law Practice, N/A employees
Less than a year
“Clear layout”
Pros
Takes almost no time to book your own spot and works really quickly. When you need an available desk or parking space, it immediately suggests the next best option. The design is simple but still very clear and the whole tool feels very user friendly to use.
Cons
There's no option to set up background scheduling for employees who work part-time. Also, the placement of the "Save" button in the admin section doesn't feel very well thought out. Because of that, I often forget to save and then have to start over again.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, N/A employees
Less than a year
“simple admin portal access”
Pros
Using the admin portal is very simple and signing in through the Azure portal is simple as well.
Cons
Getting support is often a bit difficult and parts of it are only available in English.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
9
Architecture & Planning, N/A employees
More than a year
“Fast bookings”
Pros
Quite simple to use and booking updates come through instantly. That's why I consider it a solid product.
Cons
Downside is the price which has inexplicably doubled over the last two years.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Financial Services, N/A employees
Less than 6 months
“modern app that my team loves”
Pros
The platform is very user-friendly, looks modern and works through both the app and inside Teams. My team really enjoys using it.
Cons
One thing I wish it had is a simple built-in floor design tool to help when planning out our floor layout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, N/A employees
More than a year
“Amazing results”
Pros
Since we've been running a fully flexible office without assigned desks since 2018, Deskbird has brought tremendous value to the way we organize our workspace around the clean desk principle. It has become an essential tool for managing desk usage and giving everyone a clear overview of available workspaces.
Cons
The display of available desks and rooms could be clearer especially so everything can be seen at a glance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, N/A employees
Less than a year
“Helpful support”
Pros
Getting started with the platform was very simple which has been the biggest advantage for our employees. The outstanding support from our key account manager was also crucial for a fast rollout and the ongoing assistance afterward.
Cons
Beyond workplace booking, the feature set is still quite limited. Configurable role profiles would really help us give different internal stakeholders access to specific parts of the admin center and a small workflow engine would be useful to trigger processes after meeting rooms are booked. At the moment, deskbird still can't serve as the central tool for internal catering or internal service management.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7