Deskbird

Deskbird Reviews

Total 64 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

30%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GP
Georgi P.

Insurance, N/A employees

Less than a year

5.0

“design is great”

Pros

The part I appreciate most is how user friendly and simple the software is to use. The design also feels very modern and visually appealing. Also, it's really valuable that everything can be configured and customized independently to fit specific needs.

Cons

There's hardly anything about it that I don't like.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SF
Sofia F.

Maritime, N/A employees

Less than a year

5.0

“quick setup and simple adoption”

Pros

Getting started with it is very simple and the setup is simple too. Most staff can begin using it right away without needing any training.

Cons

We don't really use the meeting booking feature because it has some limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

PZ
Peder Z.

Biotechnology, N/A employees

More than a year

4.0

“Handy SSO sync”

Pros

Getting started with it was simple and the SSO setup makes access really convenient. The integration with Outlook is also a big plus and fits nicely into the daily workflow.

Cons

The reporting side isn't all that user friendly and getting a clear overview of bookings by person could be better.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

MB
Marko B.

Information Technology and Services, N/A employees

More than a year

4.0

“Good overall”

Pros

Booking desks is quick and simple and having access to analytics is really useful.

Cons

It would be even better if events were integrated with Google Calendar because that would make the whole experience feel complete.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9