Deskbird Reviews
Total 64 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars30%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Insurance, N/A employees
Less than a year
“design is great”
Pros
The part I appreciate most is how user friendly and simple the software is to use. The design also feels very modern and visually appealing. Also, it's really valuable that everything can be configured and customized independently to fit specific needs.
Cons
There's hardly anything about it that I don't like.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Maritime, N/A employees
Less than a year
“quick setup and simple adoption”
Pros
Getting started with it is very simple and the setup is simple too. Most staff can begin using it right away without needing any training.
Cons
We don't really use the meeting booking feature because it has some limitations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Biotechnology, N/A employees
More than a year
“Handy SSO sync”
Pros
Getting started with it was simple and the SSO setup makes access really convenient. The integration with Outlook is also a big plus and fits nicely into the daily workflow.
Cons
The reporting side isn't all that user friendly and getting a clear overview of bookings by person could be better.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Information Technology and Services, N/A employees
More than a year
“Good overall”
Pros
Booking desks is quick and simple and having access to analytics is really useful.
Cons
It would be even better if events were integrated with Google Calendar because that would make the whole experience feel complete.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9