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Overview
DirectSuggest helps organizations capture and act on employee and customer ideas through structured submissions, voting, commenting, and automatic routing to decision-makers. While the initial setup may take some time, its organized interface suits teams of all sizes seeking stronger engagement, collaboration, and continuous improvement.
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Starting Price
Custom
DirectSuggest Specifications
- Feedback Management
- Automation & Workflow
- Mobile Accessibility
- Security & Compliance
What Is DirectSuggest?
DirectSuggest is a suggestion management software platform designed for organizations that want to collect and manage ideas from employees and customers. The software allows users to submit suggestions from any device and collaborate through voting and commenting. It organizes suggestions using categories and locations, automatically routing them to assigned decision-makers. Administrators can manage employees, categories, and roles, while gatekeepers review submitted ideas. DirectSuggest helps organizations gather feedback, coordinate evaluation of suggestions, and support structured collaboration around improvements.
DirectSuggest Pricing
The vendor offers the following pricing plans:
- Standard Employee Plan: $0.50/employee/month
- +Customers Plan: $1.50/employee/month
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation/Setup: $0–$500 for most SMB and mid-sized deployments
- Admin Training And Internal Rollout: $100–$1,500, depending on how much internal guidance, process setup, and manager/admin training an organization wants before launch
Disclaimer: The pricing is subject to change.
DirectSuggest Integrations
Who Is DirectSuggest For?
DirectSuggest is ideal for a wide range of industries and sectors, including:
- Telecommunications
- Banking
- Technology
- Automotive
- Hospitality
Is DirectSuggest Right For You?
If you’re an organization looking to collect and manage suggestions from employees or customers, DirectSuggest provides a structured platform to ensure ideas reach the right decision-makers efficiently. Its Progressive Web App prioritizes security while allowing access from any device, making collaboration on suggestions straightforward and organized.
Trusted by organizations including Caraway, Airfocus, JazzHR, Socotra Capital, AnswerConnect, Empire Flippers, and Workhuman, DirectSuggest is suitable for organizations of any size seeking to streamline feedback and recognize valuable contributions. Its approach helps reveal engaged employees and actionable customer ideas, allowing you to make informed improvements and encourage participation across your organization.
Still doubtful if the DirectSuggest software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
DirectSuggest Features
Collaboration And Engagement
DirectSuggest enables teams to collaborate on suggestions through voting and commenting, which enhances the quality and relevance of ideas. The platform allows organizations to spotlight the most valuable suggestions, helping decision-makers quickly identify actionable feedback and implement improvements that support innovation and strengthen organizational culture.
Progressive Web App
The platform offers a mobile Progressive Web App that works on any device, providing an enhanced and secure user experience. DirectSuggest eliminates the need for app store downloads, responding faster than traditional apps and saving device storage, while ensuring users can access suggestions and contribute ideas seamlessly from anywhere.
Engagement Insights
DirectSuggest provides engagement insights that help organizations identify highly active employees and recognize their contributions. The software highlights customer suggestions, rewarding participants for their input, and offering leaders visibility into valuable ideas. This approach fosters participation, strengthens culture, and encourages meaningful collaboration throughout the organization.
Organized Interface
The software automatically organizes suggestions by category and location, directing them to the appropriate decision-makers without delay. DirectSuggest ensures that no ideas are overlooked, helping administrators maintain a structured workflow and enabling staff and customers to submit suggestions efficiently, supporting timely evaluation and implementation of improvements.
Pros And Cons of DirectSuggest
Pros
Easy idea routing to decision-makers
Supports anonymous employee feedback
Encourages voting and collaboration
Cons
Lacks white-label branding options
Broader integration details may be unclear
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Frequently Asked Questions
Who are the typical users of DirectSuggest?
DirectSuggest features are used by organizations across a wide range of industries and sectors, including technology, telecommunications, and banking.
What level of support does DirectSuggest offer?
DirectSuggest offers support through an online contact form.
Does DirectSuggest offer an API?
No, DirectSuggest does not offer an API.
Does DirectSuggest have a mobile app?
No, DirectSuggest does not offer a dedicated mobile app.
What other apps does DirectSuggest integrate with?
Information about third-party integrations has not been specified by the vendor.
What types of pricing plans does DirectSuggest offer?
DirectSuggest price includes a Standard Employee Plan for $0.50/employee/month and a +Customers Plan at $1.50/employee/month. Get a detailed DirectSuggest cost breakdown tailored to your specific requirements.
What language does DirectSuggest support?
DirectSuggest primarily supports the English language.