Total 17 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

12%

3

Stars

0%

2

Stars

12%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tess

Information Technology and Services, 1-10 employees

More than a year

2.0
April 2025

Not my favorite but I have to use it

Pros

It definitely gets easier to use over time. One of the things I really love is being able to switch between all the different groups I'm part of. I'm in a Discord channel for a volunteer group, my alumni association, a networking group, a political organization and even just a casual group chat with my friends. It's really convenient to have everything in one place!

Cons

I think the layout is a bit confusing and the color contrast could be better. The way replies either start a new thread or just appear on the same page for everyone to see doesn't sit well with me. The moving emoji options to respond feel kind of cheesy. Also the voice chat feature has never been used in any group I've been in and it just takes up unnecessary space. I still don't get what the whole Nitro thing is about.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

H

Hussein

Information Technology and Services, 51-100 employees

More than a year

5.0
April 2025

Ideal for gamers

Pros

I love how simple and portable this app is. Whether I'm using it on my phone or laptop, it's just so easy to get started and stay connected. No complicated setup or confusing features just a simple experience that works every time.

Cons

I wish I could use it through CarPlay in the car, it would make things so much easier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

E

Eric

Information Technology and Services, 1-10 employees

More than a year

5.0
March 2025

Works well for team chats

Pros

It's a great tool for team collaboration. Whether we're chatting, video calling or even creating specific channels for different projects, it's all so easy to do. I've used it for work and personal projects and it's been perfect for keeping everyone on the same page.

Cons

It keeps asking me to switch audio devices but I can just dismiss the pop-up without much trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

M

Mia

Education Management, 500+ employees

More than a year

5.0
March 2025

Discord helps create a community vibe

Pros

What I really like about It is how easy it is to talk, share and stay connected in real-time, all in one place. No more jumping between apps or losing track of conversations. Everything I need is right there which makes life a lot easier.

Cons

It can get really noisy and hard to follow in busy servers especially if there's no good moderation or structure to keep things organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Education Management, 500+ employees

More than a year

5.0
March 2025

You can chat with anyone on Discord

Pros

It is so smooth and doesn't eat up a lot of resources which is great. I can chat with anyone anywhere in the world without any lag. Plus, I can set up roles for users and even use bots to manage my server. It's pretty much everything I need in a chat app.

Cons

Discord changed some UI features I really liked and now the new design is kind of confusing sometimes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A

Anthony

Computer Software, 11-50 employees

More than a year

5.0
March 2025

Excellent for communication

Pros

It's seriously great! The voice and video calls are amazing even when there are multiple people on the call. And the best part? It's totally free! Plus it integrates with Spotify, YouTube, Twitch and other apps so I can do even more with it.

Cons

There aren't many cons but It can be pretty heavy on memory which makes it a bit resource-intensive. The free version limits the file size you can send though you can always pay for Nitro to get extra features like better screen sharing, larger file sizes, longer messages and more.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Aji

Hospitality, 51-100 employees

More than a year

5.0
March 2025

Explore what Discord has to offer

Pros

The fact that I can call and text my friends for free is a game changer. I use it all the time to catch up with people and I never have to worry about extra charges. It's the perfect way to stay in touch without the hassle.

Cons

The limited file size for uploads can definitely be a downside sometimes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Computer Software, N/A employees

More than a year

5.0
March 2025

Fav app!

Pros

Video calling for hours without any packet loss or lag is such an amazing experience. I've had long calls with friends and colleagues and everything always works perfectly. It's one of the best features of It for sure.

Cons

The notifications can be distracting but overall everything else is pretty awesome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Services, 101-500 employees

More than a year

5.0
March 2025

I love it

Pros

Honestly I like everything about It. But if I had to pick my favorite part, it's definitely the seamless communication with people all around the world. Plus being able to share and store media across devices just makes everything so much more convenient.

Cons

Some features can be buggy after a new update which is a bit annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Margaret

Arts and Crafts, N/A employees

More than a year

4.0
March 2025

Chat & play anonymously

Pros

With so many people using Discord, it's super easy to start groups for college, personal interests or just about anything else. I've started a few and it's always so easy to find people to join. It's a great way to connect with others who share the same passions.

Cons

It feels like there are a lot of paywalls and you can't really explore different groups outside of your personal social circle without restrictions.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

8

Functionality

6

C

Cynthia

Leisure Travel & Tourism, 11-50 employees

Less than 6 months

4.0
February 2025

Amazing product!

Pros

One thing I love about It is how easy it is to bring a bunch of people together in one place. Whether it's a small group of friends or a larger team, it's great to have a space where everyone can join in and communicate freely.

Cons

It was a little tricky to figure out at first but once I got the hang of it, it became much easier.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

6

C

Charandeep

E-Learning, 11-50 employees

More than a year

5.0
February 2025

Your gaming sidekick, Discord

Pros

Building a community on Discord is so simple. You can really make it your own by adding automated bots to help monitor the server and keep everything running smoothly. It just makes managing everything way easier and I love how customizable it is.

Cons

I haven't found anything I really dislike about It but if I'm on voice chat and someone calls me, I have to disconnect from voice and reconnect after the call. That's a bit annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

PS

Automotive, 11-50 employees

More than a year

5.0
February 2025

Top-notch comms tool

Pros

I think the UI looks really good and is super user-friendly. The best part is how much easier communication has become for me. It's clear, simple to use and just overall a pleasant experience.

Cons

I really don't like how many features are behind a paywall. Low FPS on streams, file upload limits even some emojis are locked unless you pay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Ethan

Arts and Crafts, N/A employees

More than a year

5.0
February 2025

My journey with Discord

Pros

It helps me stay in touch with both my friends and the people I work with. Whether I'm catching up with friends or collaborating on a project at work, it's the perfect tool for keeping everyone connected and in the loop.

Cons

Video chat has always been a bit buggy. The video freezes sometimes and I have to turn it off and back on to fix it. Also the limited file sharing size is pretty frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hannah

Outsourcing/Offshoring, 51-100 employees

Less than 6 months

5.0
February 2025

Chatting with Discord

Pros

It's so easy to join and explore different channels. Whether I'm checking out new discussions or just keeping up with updates, the process is smooth and quick. I love how effortless it is to find what I need.

Cons

It takes some time to get used to using it and finding messages but it's manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rayhanali

E-Learning, 500+ employees

More than a year

2.0
February 2025

Great for messaging & voice chats

Pros

The app is super easy to use and the connection for calls is always fast and smooth. I've never had issues with lag or dropped calls which is a huge plus. It makes calling and messaging so much more reliable.

Cons

Sometimes it crashes or the loading process just takes too long.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

K

Kiril

Information Technology and Services, N/A employees

Less than 6 months

5.0
February 2025

Reliable tool for community conversations

Pros

Communication is so simple on Discord whether it's through text, voice or video, everything is in one place. I love how easy it is to switch between them depending on what I need at the moment. It makes staying in touch so much easier!

Cons

It can be a bit overwhelming with all the notifications and messages coming in. It's hard to keep up sometimes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10