Total 12 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

42%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

T

Tom

Photography, N/A employees

Less than a year

4.0
April 2025

Great for personal & business use

Pros

I've been really happy using It for both my personal and business documents. It offers plenty of eSignature options and document storage solutions which I find super convenient.

Cons

It can be a bit expensive and sometimes doesn't feel very user-friendly.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

9

M

Myrna

Information Technology and Services, 11-50 employees

More than a year

4.0
March 2025

Super user friendly interface

Pros

This platform is awesome for managing documents. It's super easy to learn and set up. The user interface is really friendly and I found it very easy to get everything running.

Cons

The licensing cost is pretty high and when you try to integrate it with other platforms it adds to the overall expense.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

D

Dominick

Marketing and Advertising, 101-500 employees

Less than 6 months

5.0
March 2025

One of the best document managers

Pros

What I love most about DocuWare is how it pulls information from scans and PDFs and organizes everything into a searchable archive. It makes scanning and finding specific info really easy and fast. I love how simple it is!

Cons

I have no complaints at all. It's awesome!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Accounting, 51-100 employees

Less than 6 months

3.0
March 2025

Excellent all-in-one document hub

Pros

It's such a great, centralized document repository and works for pretty much everything. I can keep all my documents in one place and it's very functional.

Cons

It doesn't integrate very well with some of the major ERP platforms which can be a bit of a hassle.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

J

Julian

Retail, 500+ employees

More than a year

5.0
March 2025

Enhances how you manage documents

Pros

It has really made document management so much easier for me. Searching for documents, classifying and filing them is all way more efficient. I don't waste time searching for stuff anymore and everything is secure.

Cons

There's nothing I'm really dissatisfied with. It's just a really good platform for organizing files and it works well for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
December 2024

Pretty easy to use

Pros

I really appreciate how easy it is to access old invoices. It saves me so much time!

Cons

It felt a bit outdated but overall, it's still really user-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

Jereme

E-Learning, N/A employees

More than a year

4.0
December 2024

Easy to use solution

Pros

It's super practical and easy to use. I can connect, manage and store documents online without any problem.

Cons

Sometimes it's not optimized for certain devices, so things can look a bit off here and there.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

6

K

Keneth

Management Consulting, 500+ employees

More than a year

5.0
September 2024

Excellent document management tool

Pros

Using It has been a game-changer for me. I can centralize all my info, automate routine tasks and work remotely. It's helped me manage my team more effectively no matter where I am.

Cons

I honestly can't think of anything negative to say about this tool. It's been great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anna

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
August 2024

Very handy tool

Pros

Uploading and organizing documents is so simple for me! It really takes the stress out of document management.

Cons

I've got no negative comments about DocuWare. It's been working perfectly for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Farming, 101-500 employees

More than a year

5.0
July 2024

Reliable and useful software

Pros

We use DocuWare to manage customer info and orders. We mainly rely on secure storage and workflows and it's been fantastic for keeping everything organized.

Cons

DocuWare is pretty simple but it does take a bit of time to get used to. The Outlook plugin on older versions was a little inconsistent but it's definitely improved over the years.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

C

Charo

Machinery, 11-50 employees

More than a year

4.0
July 2024

My most favvvv tool!

Pros

It's so easy to find my documents now. I can keep hundreds of files organized and using filters makes it super simple to find exactly what I need.

Cons

The only thing I've found a little annoying is that if I'm searching for a document, I have to enter the exact first letters or numbers. Otherwise it doesn't show up.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

8

B

Brian

Management Consulting, 1-10 employees

More than a year

5.0
July 2024

Perfect for managing data

Pros

The interface is super interactive, so everyone on my team regardless of their tech skills can quickly get the hang of it. With OCR and advanced indexing we can find any document in seconds instead of sifting through piles of paper or messy network drives.

Cons

I don't have any complaints with this system. Whenever we needed to add features that weren't in our original setup, the support team was quick to update things without any downtime or productivity loss.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10