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Overview
Emailgistics turns Microsoft 365 shared inboxes into organized, collaborative workspaces with automated routing and real‑time analytics. While advanced customization may require some setup, the platform’s native Outlook integration keeps learning simple. It’s a great fit for sales, and operations teams looking to reduce response times and improve accountability.
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Starting Price
Custom
Emailgistics Specifications
Automation & Workflow
Analytics & Reporting
Customer Support
Security & Compliance
What Is Emailgistics?
Emailgistics is a powerful email management solution designed specifically for Microsoft 365 shared inboxes. It transforms chaotic team inboxes into organized, collaborative workspaces by routing messages to the right team members automatically. With features like intelligent assignments and real-time analytics, it ensures no email slips through the cracks. Businesses can significantly reduce response times, eliminate duplicate replies, and gain full visibility into team performance without leaving their familiar Outlook environment.
Emailgistics Pricing
Businesses can choose from the following Emailgistics price plans:
- Starter - $13/user/month
- Pro - $31/user/month
- Enterprise - $55/user/month
Disclaimer: The pricing is subject to change.
Emailgistics Integrations
Who Is Emailgistics For?
Emailgistics is ideal for a wide range of industries and sectors, including:
- Healthcare
- Education
- Finance
- Retail
- Government
- Legal
- Technology
Is Emailgistics Right For You?
If your team struggles with shared inbox chaos within Microsoft 365, Emailgistics is likely the perfect solution. It stands out by integrating natively with Outlook, ensuring top-tier security and a minimal learning curve. Its ability to automate complex routing and provide deep insights into team performance makes it invaluable for high-volume support, sales, and operations teams. With SOC 2, GDPR and HIPAA compliance, it offers a secure, scalable way to deliver exceptional customer experiences.
Still doubtful if Emailgistics software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Emailgistics Features
Emailgistics transforms shared mailboxes into collaborative hubs where every message has a clear owner. Prevent duplicate replies with collision detection and use internal notes to discuss inquiries privately. This keeps your inbox clutter-free and ensures seamless team collaboration.
The platform offers service commitments with real-time tracking of response times against your service level agreements. Receive automatic alerts for potential breaches, allowing managers to intervene proactively and ensure customer satisfaction standards are consistently met.
The software simplifies your team’s inbox management with intelligent rules that automatically route emails to the appropriate agents. Custom triggers and actions ensure messages are tagged, prioritized, and assigned instantly, reducing manual triage time and speeding up resolution for clients.
Emailgistics gains actionable insights into your team’s performance with comprehensive dashboards and reports. Specific metrics like reply times, message volume, and individual workload to identify bottlenecks, optimize staffing schedules, and make data-driven decisions for operational improvements.
