FreeConferenceCall.com Reviews
Total 182 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars23%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, N/A employees
More than a year
“helpful free conference calls”
Pros
Every day, we rely on this call for our morning and evening reports which is extremely important in hospice since things can change so fast. Having access to this feature at no cost is really appreciated especially with prices going up everywhere. We're very thankful for this platform.
Cons
Our only issue is with the mute feature. It isn't very user-friendly, some people are muted automatically when they join, others aren't and sometimes we have trouble unmuting themselves when they need to speak.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Marketing and Advertising, N/A employees
More than a year
“easy anytime access”
Pros
Having a dedicated connection has been really convenient for us since we can jump on whenever needed without having to schedule anything in advance.
Cons
After using it for several years, we honestly haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Religious Institutions, N/A employees
More than a year
“reliable meetings from anywhere”
Pros
Between all the meetings on my schedule, there's no realistic way for me to show up in person for every single one and it makes that possible without me having to be physically there. My voice comes through in a way that makes it feel like I'm actually in the room.
Cons
One thing I'd still want is the ability to mute just one participant. It would be really helpful to mute specific people whenever needed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Mental Health Care, N/A employees
More than a year
“worldwide calls for free!!”
Pros
I feel like being able to connect with people all over the world at no cost has made it incredibly valuable for my healing work.
Cons
Every now and then, there are technical glitches which is pretty much in line with what I've experienced on other conference calling platforms as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Non-Profit Organization Management, N/A employees
More than a year
“The summaries really help”
Pros
Getting started with it is simple and I really appreciate receiving a meeting summary afterward that shows exactly who attended. The pricing is also tough to beat.
Cons
Nothing to complain about here, I'm very happy with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Publishing, N/A employees
More than a year
“Excellent reception”
Pros
It was a huge plus for us to get this at zero cost. We also had unlimited time to use it and the reception quality was excellent. That combination really made a meaningful difference for what we needed.
Cons
Honestly we didn't run into any downsides at all, only very positive results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Individual & Family Services, N/A employees
More than a year
“free dial-in and handy summaries”
Pros
Free dial-in access for most people is a big plus and the call sound quality has been really good. The email summary feature is also very useful.
Cons
Issue is that it isn't free for every mobile carrier especially if you use T-Mobile.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Professional Training & Coaching, N/A employees
More than a year
“quick and hassle free access”
Pros
So simple to set it up, really. The access code is simple to use and I don't have to deal with extra links or phone numbers just to join.
Cons
Recordings require an upgrade, even when I only need to make one recording at a time and don't plan to keep it for very long. But that's not a huge con its a great app overall!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Design, N/A employees
Less than a year
“affordable tool!”
Pros
Really feels like a premium product without the premium price tag and the quality has been excellent.
Cons
There's honestly very little here for me to complain about. It covers everything I need it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Religious Institutions, N/A employees
More than a year
“easy to handle”
Pros
One thing that really works in its favor is the pricing and the user-friendly features add a lot of value.
Cons
A notable issue is the lack of clarity around Bluetooth users and that's something that definitely needs to be addressed.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Construction, N/A employees
Less than a year
“Meetings and recordings made easy”
Pros
Virtual meetings have worked really well for bringing our Joint Health & Safety Committee members together to share ideas, discuss safety topics and review statistics. Having the recordings available afterward is also a big benefit. I only wish I could forward the emailed recordings to workers who couldn't attend so they'd be able to catch up on anything they missed.
Cons
I'm still not very familiar with the video conferencing features since we mainly use MS Teams outside of this conference call function but I'd be interested in learning what other options are available. I also wish the pricing was a bit more favorable for the Canadian dollar.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Religious Institutions, N/A employees
More than a year
“simple account access”
Pros
Getting into the system is simple and checking your account is very convenient.
Cons
The confusing part is the charge for "supposedly" free phone lines... you assume they won't cost anything until the fee shows up on the bill.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Management Consulting, N/A employees
More than a year
“user-friendly with helpful call summaries”
Pros
Using it feels very simple and one feature I really appreciate is getting a summary that shows when people joined the call.
Cons
What I miss is the option to say your name when joining. I've been using it for several years so that change is what I miss, otherwise this is an awesome app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, N/A employees
More than a year
“free access”
Pros
One of the best parts is that it's free and simple to use which means other people can join in without having to sign up for a paid account.
Cons
Call recording does come at an extra cost although that feels fair for what it offers.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Non-Profit Organization Management, N/A employees
More than a year
“simple scheduling for everyone”
Pros
To get everyone on staff to use it has been really simple. Scheduling is also very simple and quick to handle.
Cons
I still don't fully know everything it can do. I get the feeling there are features available that I haven't discovered yet.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Religious Institutions, N/A employees
More than a year
“reliable calls!!”
Pros
Navigating the platform is simple, it works reliably every time and the audio quality is consistently good. The prompt email updates that show who joined the call and how long they stayed are especially excellent.
Cons
At this point, I honestly don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, N/A employees
More than a year
“clear call details and quality”
Pros
The call quality has been excellent and the platform is very simple to use. I also appreciate that it shows everyone on the call along with their phone numbers.
Cons
Only thing missing is a transcript feature. Right now, it only shows that you were on a call and how long it lasted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Civic & Social Organization, N/A employees
More than a year
“Excellent software”
Pros
Between the audio and video conferencing options, it covers what I need really well and the overall value for the price is excellent.
Cons
A couple of features could be better especially the option to add music files for the waiting room and the cost of the 800 package.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Religious Institutions, N/A employees
More than a year
“valuable tool for staying connected”
Pros
During the pandemic, it became an important way for us to keep our congregation in touch. We use it every week for a Tuesday prayer call, people dial in for Wednesday Bible study and at times we also rely on it for Sunday morning service when some members can't attend in person. Compared with other options, it has provided excellent value and even our older members have been able to use it without much trouble because it's simple to manage. There are still more features and uses we haven't tried yet and we're excited to keep expanding how we use it.
Cons
From time to time, the dial-in numbers have to be changed because they don't always remain free through the provider.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, N/A employees
More than a year
“affordable and user-friendly calls”
Pros
Something that really works well here is the pricing especially with a free version available. Using the conferencing numbers is very simple and the UI/UX feels simple and clear to navigate.
Cons
Biggest frustration is the audio quality since it often lags and my clients do not always come through clearly on the phone. There are times when I have to hang up and dial back in just to get the call working properly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9