FreeConferenceCall.com Reviews
Total 182 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars23%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Religious Institutions, N/A employees
More than a year
“convenient for our programs”
Pros
It works really well for our programs and the system is convenient to use overall.
Cons
No cons from my side
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Law Practice, N/A employees
More than a year
“Amazing overall”
Pros
The balance between cost and features is really solid and it handles everything I need it to do.
Cons
Every now and then some people have trouble getting into calls.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Religious Institutions, N/A employees
More than a year
“My review...”
Pros
A big plus is that it's free and even non-technical participants can join by phone without much trouble.
Cons
Audio quality can be inconsistent at times although most of the time it's still acceptable or fairly good.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Computer Software, N/A employees
More than a year
“easy access”
Pros
One thing that's been really helpful is that everyone, including me, can join the bridge without me having to act as the administrator every time. Also, anyone can share their screen without needing assistance which makes everything much more convenient.
Cons
Honestly there's really nothing I dislike about it. I'm very satisfied with the product and the service overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, N/A employees
More than a year
“reliable dial-in audio quality”
Pros
There are plenty of moments when I really don't want to jump on another video meeting and that's exactly where it has been useful. It gives people a free way to join a conference call by dialing in and the audio quality is usually very good.
Cons
Getting it set up and connected is very simple but you do have to be careful to share the correct dial-in details with everyone who's joining the call.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Religious Institutions, N/A employees
More than a year
“Clear long-distance conferencing”
Pros
Something that really works well is the ability to hold conferences with people over long distances.
Cons
Using your own music as an option costs far too much and there's also no free recording feature available.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Construction, N/A employees
More than a year
“loved it”
Pros
Across our team, the system has been consistently dependable and simple for everyone to use. It's also really convenient to share the conference number with others so they can join the conference call without any hassle.
Cons
Over the past couple of years, there have only been a few occasions when we weren't able to get into a conference call. A few times, we were technically logged into the call but weren't actually connected to the group so it felt like we were on the line alone. We had to sign out and dial back in before we were properly joined to the conference.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Religious Institutions, N/A employees
More than a year
“had an awesome experience”
Pros
After using the service for a while, I'm really happy with what I've been getting from it so far.
Cons
I honestly didn't run into anything too bad with it and it came with plenty of features. Overall, everything worked out well and I really enjoyed the experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, N/A employees
More than a year
“Effortless calling”
Pros
Getting everything dialed in was simple and using the service day to day has been just as simple.
Cons
Can't think of any downsides.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Real Estate, N/A employees
More than a year
“free access anytime”
Pros
It's free to use and I can count on it being available whenever I need it, 24/7.
Cons
Would be even better if there were a way to create a calendar invite with it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Plastics, N/A employees
More than a year
“Great call quality”
Pros
Every week, we rely on the same dial-in number and it has been consistently dependable. The call quality is excellent and stays clear throughout our calls.
Cons
There really aren't any missing features on our end. It does exactly what we need it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Law Practice, N/A employees
More than a year
“helpful dashboard for big meetings”
Pros
The dashboard has been really useful especially when handling larger meetings.
Cons
If there were a video tutorial showing how to use the service that would be awesome but that said, it ain't too hard to figure out. just a suggestion.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Religious Institutions, N/A employees
More than a year
“needs occasional resets”
Pros
Getting started with it was extremely simple and the customer service team was really helpful.
Cons
Every now and then there's some feedback and we've had to shut everything down and restart the conference.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
7
Religious Institutions, N/A employees
More than a year
“simple management tools”
Pros
Managing everything with this software feels very simple and user-friendly.
Cons
The reception can be unreliable at times and it seems to vary depending on the day.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Computer Software, N/A employees
More than a year
“handy for small teams”
Pros
Signing in is simple which makes it a really practical option for small teams and families who are spread across different locations. The two-way video and audio work well and screen sharing is simple to use too.
Cons
One downside is the name itself since prospects and people outside the team or family can be hesitant to accept meeting invites. Tools like Teams and Zoom are usually seen as the default choices and come across as more serious and secure.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Non-Profit Organization Management, N/A employees
More than a year
“Saves so much time”
Pros
This has been a real time-saver when it comes to getting everyone together, without needing to organize in-person or hybrid meetings.
Cons
Something missing is the option to send invitations using phone numbers instead of relying only on email.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Non-Profit Organization Management, N/A employees
More than a year
“easy conference calls”
Pros
Conference calling has been very simple for our team to use and it works well for what we need.
Cons
The only issue we've run into is that not every phone plan is supported. Some people still can't dial in directly so we have to connect them through a three-way call to include them in our conferences.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
10
Civil Engineering, N/A employees
More than a year
“dependable tool!”
Pros
Using this has been very simple, the calls come through clearly and we've had little to no issues with it.
Cons
Honestly nothing comes to mind. It's been an excellent product for us and we've been using it for eight years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Religious Institutions, N/A employees
More than a year
“connecting with everyone at once”
Pros
It's been really nice being able to connect with multiple people at the same time.
Cons
An issue is that some people have trouble dialing in so I end up helping them get on the line.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alternative Medicine, N/A employees
More than a year
“Good experience”
Pros
After using it for years, it's continued to be dependable and the pricing has always been really good.
Cons
I don't have any complaints. It does exactly what I need and my clients are very happy with it too.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10