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Overview
Fusion Connect offers cloud-based communications and network services, unifying UCaaS, VoIP, SD-WAN, and CCaaS for mid-market and enterprise businesses. It improves collaboration and operational efficiency, though support gaps can slow down problem resolution. Nonetheless, its consolidated platform simplifies vendor management and ensures reliable network access for growing organizations.
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Starting Price
Custom
Fusion Connect Specifications
Real-Time Communication
File Sharing & Management
Security & Compliance
User Management
What Is Fusion Connect?
Fusion Connect is a cloud-based managed communications and network services platform designed for mid-market and enterprise businesses. The software offers features such as UCaaS, VoIP, SD-WAN, and CCaaS. Fusion Connect simplifies connectivity, collaboration, and telephony management by consolidating multiple services into a single platform.
It enables organizations to improve operational efficiency, streamline communications, and maintain secure and reliable network access, all while reducing the complexity of managing multiple vendors and infrastructure solutions.
Fusion Connect Pricing
Fusion Connect pricing offers the following plans:
- Microsoft Teams Business Phone - Custom pricing
- Specialized Solutions - Custom pricing
Disclaimer: The pricing is subject to change.
Fusion Connect Integrations
Who Is Fusion Connect For?
Fusion Connect software serves a wide range of industries and sectors, including:
- Telecommunications
- Information technology
- Healthcare
- Finance
- Education
- Retail
- Manufacturing
Is Fusion Connect Right For You?
Are you looking for a unified cloud‑based communications and networking solution that covers your voice, data, collaboration, and compliance needs in one place? Fusion Connect may be the answer.
Fusion Connect - Modern Connectivity and Communications Solutions solves pain points such as fragmented vendor management and unreliable legacy telephony. Companies that struggle to maintain multiple phone or internet vendors or experience downtime will benefit from a unified, reliable service.
Fusion Connect supports the General Data Protection Regulation (GDPR) via its privacy policy and standard contractual clauses for data transfers.
Still not sure if Fusion Connect is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Fusion Connect Features
Fusion Connect unifies voice, video, messaging, file sharing and collaboration under a single cloud platform, enabling teams to join meetings, call or chat from any device. This reduces reliance on on‑premise hardware and enables remote or hybrid work without sacrificing collaboration quality.
The platform delivers enterprise-grade VoIP calling, SIP-trunk support, and PSTN connectivity, replacing legacy analog or POTS phone systems. This grants businesses flexibility across devices, consolidates phone lines, and simplifies billing under one vendor.
Fusion Connect features managed SD‑WAN connectivity with built-in redundancy, dynamic traffic routing, and failover across multiple internet links. This ensures consistent network performance and reliable delivery of voice, video, and cloud services even under heavy load or link issues.
The CCaaS feature supports inbound/outbound call flows, interactive voice response (IVR), call distribution, omnichannel messaging (chat, SMS, social), call recording, and analytics. It enables organizations to manage customer support and sales operations within the same cloud communications ecosystem.
