Mamoun Abdulwahab
Construction, 1-10 employees
Free Trial
“Helpful follow-up reports”
Pros
Fast turnaround and helpful follow-up reports, simple to use through the website.
Cons
Email reporting and confirmation could be better and adding team members needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Darlene Sanche
Hospitality, 1-10 employees
Less than 6 months
“useful free fax option”
Pros
Its so easy to use. I hardly ever need to send a fax so having a free option like this worked out perfectly for me. The maximum number of faxes I was allowed to send was more than enough for what I needed.
Cons
I don't have any complaints. It was also my first time using this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole Socha
Real Estate, 1-10 employees
Less than 6 months
“Works fine”
Pros
Nice bonus that it's free and it's pretty simple to use. Up to this point, the app appears to be functioning properly though only more time with it will really confirm that.
Cons
To send the document at no cost, I had to resize the files and combine them into a collage first which was a bit inconvenient.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Jim Hussey
Health, Wellness and Fitness, 1-10 employees
Free Trial
“Decent tool”
Pros
It was free and simple, honestly I do not have much more to add than that.
Cons
I have not run into any issues at this point so there is not much else to say.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elias Olson
Information Technology and Services, 1-10 employees
Free Trial
“Clear guidance”
Pros
Being able to create an iFax contact with all the key details for future use is really helpful. It's simple to use and the instructions are there whenever needed.
Cons
Since it's still a new program to learn, one thing that isn't clear yet is the file size limit for the documents we need to send.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jonathan Farris
Insurance, 1-10 employees
Free Trial
“Perfect fit for small teams”
Pros
Simple to use, accurate and a perfect match for a small company that only has occasional faxing needs.
Cons
No real complaints. The account setup was simple and using it has been just as simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brea Mankin
Writing and Editing, 1-10 employees
Free Trial
“Self-explanatory setup”
Pros
Everything about it feels simple to use and the whole setup is very self-explanatory.
Cons
I can't think of any downsides overall. It's been excellent and I'd definitely recommend it to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela Sowards
Religious Institutions, 1-10 employees
Free Trial
“Can email the recipient directly”
Pros
Being able to use it without any hassle is a big plus and I also really appreciate that I can email the recipient directly.
Cons
No issues at this point. It's been an excellent program and I'd definitely recommend it to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cherubim Hurdle
Financial Services, 1-10 employees
Free Trial
“incredible OCR feature”
Pros
Using this software has been really easy and I can view exactly what I'm sending as an actual document which I really appreciate. The unlimited attachments are a nice bonus and the OCR feature is genuinely very useful too.
Cons
Since I'm still on the trial, the only downside I've noticed is that payment has to be made a full year in advance.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Sunal Patel
Hospitality, 1-10 employees
Free Trial
“Gets the job done”
Pros
Whenever I need to send a fax, it gets the job done quickly and without any issues. I do not use it very often but it is really convenient to have available when I need it.
Cons
the confirmation page can take a bit of time to appear.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nadia Aleiwe
Non-Profit Organization Management, 51-100 employees
Free Trial
“great free fax option”
Pros
Simple to use and free which makes it a really useful resource for a lot of people.
Cons
Free plan lets you send just 5 pages per month.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyson Davidson
Retail, 1-10 employees
Free Trial
“Free trial is a bonus”
Pros
Having a free trial available for everyone is a big bonus and the app is also very simple to use.
Cons
That said I still feel the entire service should be free especially for people in lower-income situations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Stacy Holland
Writing and Editing, 1-10 employees
Free Trial
“faxing in minutes”
Pros
Right from the start, this program worked wonderfully. I downloaded it and had a fax sent in under three minutes. It's very easy to handle and has made things much more convenient for me. Now I don't have to rush to a mail store or ask someone with a fax machine for help. I'm really glad I came across this service. Thank you, iFax!
Cons
I haven't come across any negative aspects of this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
baba vishwanath
Animation, 1-10 employees
Free Trial
“available at zero cost”
Pros
Everything works very quickly and is genuinely useful. Even for small needs like sending one email per month, having that available at no cost is really appreciated. Thank you for that.
Cons
The premium services are not available during the trial period. It would be more helpful if those features were included for testing since that would make it easier to decide whether this software is the best option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Annie Clary
Banking, 1-10 employees
Free Trial
“Faxing without a phone line”
Pros
Sending faxes with it is really simple and not needing a phone line at all makes it especially convenient.
Cons
Pricing feels a bit high and the free plan only allows 5 pages a month. It would make more sense if they raised it to at least 15 especially because the cover page they send also counts toward that total.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Construction, 1-10 employees
Free Trial
“User-friendly product”
Pros
Found it user friendly and I also appreciate that it's free for up to 5 documents.
Cons
there are no drawbacks that I can think of.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry Ruth
Telecommunications, 500+ employees
Free Trial
“Perfect solution for faxing”
Pros
Faxing definitely still has its place and when the need comes up, it has to be fast and hassle-free without dealing with the upkeep of a fax machine. iFax has been the perfect solution for that.
Cons
It has worked really well for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda Waldman
Education Management, 500+ employees
Free Trial
“simple process”
Pros
Sending a fax with it was really easy. I only needed it once but the whole process was simple and clear from start to finish.
Cons
I didn't run into any issues because everything worked out well. I haven't explored whether there are other features available to try yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Per Sylvan
Airlines/Aviation, 500+ employees
Free Trial
“Quick setup and familiar workflow”
Pros
Getting started was simple and the tool itself felt very simple to use. Sending a fax didn't seem any more complicated than composing an email.
Cons
At first, the opening page took me a little time to figure out especially when I was trying to locate the faxes I had sent. Still, it was easy enough to get past once I got oriented.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donald Payne
Government Administration, 500+ employees
Free Trial
“Fast faxing for urgent needs”
Pros
It was simple to use and free which helped me send an important fax without any delay.
Cons
One issue I ran into in my browser was that the delivery receipt stayed hidden behind the "Send Fax" button no matter how I scrolled. It would help to move the button or add more space below the delivery line so the page can scroll further. This happened on Microsoft Edge Version 108.0.1462.54 (Official build) (64-bit).
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10