Intellect Document Control Reviews

Pros

Right from the start, Intellect Document Control felt simple to use. The training courses are very hands-on and simple to keep up with if you have a decent level of technical knowledge.

Cons

That said, anyone who is not very tech savvy might need a beginner-level design course first because some parts can be tougher to understand. Even being comfortable with technology myself, I still found it pretty challenging at times.

Pros

Intellect's document control app has been a really strong solution for us. After all the setup and configuration were finished, the system worked very well and performed reliably.

Cons

Implementation documentation wasn't as useful as we expected. Thankfully, our rollout went very smoothly because of the support from our Implementation Lead.

Pros

The biggest advantage of Intellect eQMS has been how flexible it is. It gave me a solid starting framework that I could build on and design to fit our existing quality processes, without needing to keep revalidating the software over and over.

Cons

One thing that really bothered me at the beginning was the lack of clear out-of-the-box guidance for using the modules. If you didn't have the budget for customer success support, you were mostly left to figure things out yourself. Thankfully, the system is fairly simple to learn but it was still frustrating not fully understanding the processes happening behind the scenes.

Pros

It gives our business operations team a complete 360-degree view of sales activity. The live updates coming in from the field help us make smarter decisions quickly and respond better when unexpected situations come up.

Cons

Honestly haven't run into any cons.

Pros

One of the biggest strengths here is the depth of functionality, backed by a efficient and well-designed architecture underneath. It helps shift attention away from just delivering technology and puts the focus where it should be,on building real business solutions.

Cons

There really aren't any major concerns to point out. It's a mature platform with a proven track record and solid stability.

Pros

Lets you deploy while you're still shaping the concept which fits really well with an agile development approach and helps get things in front of customers much faster.

Cons

I haven't come across any issues so far.

Pros

Right away, the form design stands out as one of the most valuable parts of the product. It's incredibly user friendly and the dashboard design is just as well done. The drill-down capabilities are another big plus and add a lot to the overall experience. Those are easily some of the strongest features in the platform. Technical support has also been knowledgeable, proactive and consistently helpful. Support is something I pay close attention to because I've worked with other organizations where it was pretty disappointing and Intellect is definitely one of the better vendors I've dealt with in that area.

Cons

An area where I'd really like to see improvement is broader integration with other platforms. It would be useful to have stronger connections with Microsoft Office, SharePoint, CRM systems and similar tools. Another important addition would be deeper BPM-centered integration across line-of-business applications. Since those applications may be built in C# or Java, there should be a better way to access that information directly and then use it to create workflows or build applications.

Pros

Getting started with it was simple, the support team has been excellent and Intellect clearly puts a lot of effort into keeping customers satisfied.

Cons

Wish we were able to build more applications with it though that's really a limitation on my company's side rather than Intellect's.

Pros

Even without any programming background, it makes it possible to build efficient web-based applications along with native mobile apps for both iOS and Android. The mobile apps are especially impressive because they also support offline use so you can still capture new data even when they don't have an internet connection.

Cons

Don't have any cons to mention.

Pros

Great! Building a full suite of applications, including work order management, can be done very quickly with this software. It needs little to no IT investment and there's no need to handle logical or physical design from scratch. Web or Java skills aren't required either which makes it much more accessible. One of the most useful parts is the drill-down functionality since it works from charts, tables or screens without any programming. Creating master-detail relationships is also very fast and it's helpful for setting up consolidated tables, summary reports, workflows and approval processes.

Cons

Charting features could be stronger. It would help to have more chart types, more dimensions and greater flexibility when working with charts. Beyond flat file imports, it would also be beneficial to support more dynamic import usage.

Pros

The workflow is one of the best parts. It's simple to set up, simple to follow and flexible enough to use for just about anything.

Cons

Honestly I've been happy with everything in Intellect. It's very simple to work with and I haven't run into any negatives.

Pros

Built by non-programmers with business users in mind, this platform makes work order automation very accessible. It really does function as a drag-and-drop app development tool. Rather than forcing you to learn and adapt to preset logic and workflows from an out-of-the-box system, Intellect allows them to create their own logic and process flow as they go and the platform follows those rules until they choose to update them.

Cons

With this much flexibility at a fairly affordable price, it makes sense that a few things were left out. One area where it could improve is adding even more smooth integrations beyond what's currently available especially if they want to stay ahead of the curve.

Pros

Right from the start, it worked exactly as expected and setting up and implementing a workflow was simple. It's also very flexible which makes it adapt well to different needs. There's plenty of documentation available too which really helps during setup and ongoing use.

Cons

One limitation is that it doesn't integrate with the Zimbra calendar.

Pros

Putting forms together is fast and simple. The platform handles database modeling and query creation smoothly in the background. Its advanced integration capabilities make it possible to deliver unique solutions for clients. The cloud-hosted option also makes the platform financially realistic for a much broader market. Also, their support team and professional services staff are incredibly friendly and helpful. As a company, it has gone well beyond what I expected.

Cons

I'm still trying to find any real downsides. At this point, I'm very happy with the platform.

Pros

A very efficient platform that's also simple to use.

Cons

At this point, I haven't noticed any downsides.

Pros

Everything about it feels fast, simple to use and backed by strong expertise.

Cons

It operates in a very competitive marketplace.