Total 12 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

25%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

H

Heath

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
September 2023

Too good!

Pros

The product is pretty easy to use and I like all the features it offers as they are very comprehensive.

Cons

Streaming to Facebook can be a bit glitchy but working with the support team has been a pleasure. They resolve issues quickly so it is not really a con but I feel like it is definitely worth mentioning regarding support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

K

Kathy

Telecommunications, 1-10 employees

Less than a year

5.0
September 2023

Impressive product and service

Pros

Iotum staff is very helpful and the professional services are excellent

Cons

There have been very few issues and when they come up, we solve them together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brent

Telecommunications, 51-100 employees

More than a year

5.0
July 2023

A reliable service provider and partner

Pros

We love being able to brand our meetings and the platform is very user friendly too. Also our customers really like the smooth experience.

Cons

I cannot think of any cons. The only thing is that it is only as reliable as the network you are using. If your internet is bad, your experience may suffer. However the audio always works even if the video does not due to low bandwidth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Robin

Information Technology and Services, 1-10 employees

Less than a year

4.0
July 2023

Proven very useful for us

Pros

I like the software as it is easy to use and has a clean, modern design.

Cons

It is essential for users to stream to multiple platforms at once. So it is surprising that 1080p recording and live broadcasting via RTMP to various platforms are not included.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

F

Franco

Information Technology and Services, 1-10 employees

Less than a year

4.0
July 2023

Easy and Efficient Software

Pros

As an open platform it allows us for easy integration of new features, API connections and custom branding.

Cons

Some features we would love to see added include a teleprompter, closed captions, digital signage and VoIP phone integration as these are becoming more common in the video industry.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

O

Obo

Information Technology and Services, 1-10 employees

Less than a year

3.0
July 2023

User friendly solution

Pros

The features are simple to use and we do not need to read any manuals to get started with the product.

Cons

I noticed that it lacks RTMP streaming and 1080p recording which are now standard on most other platforms. For such a great product, it is unfortunate that these features are missing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

A

Andy

Information Technology and Services, 51-100 employees

Less than a year

5.0
July 2023

Its simply the best!

Pros

It is easy to use and I never have trouble finding links and other necessary tools.

Cons

Everything was great I really liked it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rick

Telecommunications, 11-50 employees

Less than a year

5.0
July 2023

One word "Perfection"

Pros

Well it works perfectly and the interface is very user friendly and it allows everyone to join meetings and easily share their screens. I also like that it supports API integration.

Cons

I mostly use it for video conferencing for sales and so far I have not faced any downsides. I am very happy with the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Computer Software, 11-50 employees

Less than a year

5.0
July 2023

I had the best experience

Pros

Working with the team at Iotum has been a great experience. I highly recommend it to all as it is a must try.

Cons

The only downside is name recognition but since we are white labeling, it's really not an issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Christine

Information Technology and Services, 1-10 employees

Less than a year

4.0
July 2023

Reliable and decent tool

Pros

The user interface is excellent as it is easy to navigate and very user friendly.

Cons

It does not offer 1080p recording and I also noticed that RTMP live streaming is not included.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A

Al

Telecommunications, 11-50 employees

Less than a year

5.0
July 2023

We and our clients like it

Pros

We use it all the time for video chats. Our law firm clients love the transcription feature.

Cons

I have not found anything to complain about yet and I doubt I ever will.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
July 2023

Fantastic working partner

Pros

I love it as it is a responsive company with a fantastic product.

Cons

There were no issues during our implementation and integration process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10