
iotum Reviews
Total 12 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars25%
3
Stars8%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Heath
Marketing and Advertising, 1-10 employees
Less than 6 months
“Too good!
Pros
The product is pretty easy to use and I like all the features it offers as they are very comprehensive.
Cons
Streaming to Facebook can be a bit glitchy but working with the support team has been a pleasure. They resolve issues quickly so it is not really a con but I feel like it is definitely worth mentioning regarding support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Kathy
Telecommunications, 1-10 employees
Less than a year
“Impressive product and service
Pros
Iotum staff is very helpful and the professional services are excellent
Cons
There have been very few issues and when they come up, we solve them together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brent
Telecommunications, 51-100 employees
More than a year
“A reliable service provider and partner
Pros
We love being able to brand our meetings and the platform is very user friendly too. Also our customers really like the smooth experience.
Cons
I cannot think of any cons. The only thing is that it is only as reliable as the network you are using. If your internet is bad, your experience may suffer. However the audio always works even if the video does not due to low bandwidth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Robin
Information Technology and Services, 1-10 employees
Less than a year
“Proven very useful for us
Pros
I like the software as it is easy to use and has a clean, modern design.
Cons
It is essential for users to stream to multiple platforms at once. So it is surprising that 1080p recording and live broadcasting via RTMP to various platforms are not included.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Franco
Information Technology and Services, 1-10 employees
Less than a year
“Easy and Efficient Software
Pros
As an open platform it allows us for easy integration of new features, API connections and custom branding.
Cons
Some features we would love to see added include a teleprompter, closed captions, digital signage and VoIP phone integration as these are becoming more common in the video industry.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Obo
Information Technology and Services, 1-10 employees
Less than a year
“User friendly solution
Pros
The features are simple to use and we do not need to read any manuals to get started with the product.
Cons
I noticed that it lacks RTMP streaming and 1080p recording which are now standard on most other platforms. For such a great product, it is unfortunate that these features are missing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
6
Andy
Information Technology and Services, 51-100 employees
Less than a year
“Its simply the best!
Pros
It is easy to use and I never have trouble finding links and other necessary tools.
Cons
Everything was great I really liked it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Telecommunications, 11-50 employees
Less than a year
“One word "Perfection"
Pros
Well it works perfectly and the interface is very user friendly and it allows everyone to join meetings and easily share their screens. I also like that it supports API integration.
Cons
I mostly use it for video conferencing for sales and so far I have not faced any downsides. I am very happy with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Computer Software, 11-50 employees
Less than a year
“I had the best experience
Pros
Working with the team at Iotum has been a great experience. I highly recommend it to all as it is a must try.
Cons
The only downside is name recognition but since we are white labeling, it's really not an issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Christine
Information Technology and Services, 1-10 employees
Less than a year
“Reliable and decent tool
Pros
The user interface is excellent as it is easy to navigate and very user friendly.
Cons
It does not offer 1080p recording and I also noticed that RTMP live streaming is not included.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Al
Telecommunications, 11-50 employees
Less than a year
“We and our clients like it
Pros
We use it all the time for video chats. Our law firm clients love the transcription feature.
Cons
I have not found anything to complain about yet and I doubt I ever will.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Information Technology and Services, 11-50 employees
Less than 6 months
“Fantastic working partner
Pros
I love it as it is a responsive company with a fantastic product.
Cons
There were no issues during our implementation and integration process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10