Last Updated
Overview
iotum provides white label video and voice APIs to embed real time meetings in web and mobile apps, helping teams ship faster. Some users report unavailability of 1080p recording or RTMP streaming; however, users praise quick integration, reliable audio video quality, responsive support, and HIPAA oriented options.
Overall Rating
Based on 12 users reviews
4.6
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Starting Price
Custom
iotum Specifications
- Real-Time Communication
- File Sharing And Management
- Calendar And Scheduling
- Integration With Other Tools
What Is iotum?
iotum is a white label communications platform for embedding real time video, voice, and messaging into products. Its application programming interface (API) and software development kit (SDK) enable meetings inside your app without context switching. Recording with transcription supports documentation, while meeting analytics summarize participation. Adaptive bandwidth handling helps maintain call stability under weak connections. It suits team building telehealth, education, or customer service workflows that require branded experiences and secure controls.
iotum Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
iotum Integrations
The iotum software supports integration with multiple systems and platforms, such as:
- Slack software
- Google Calendar
- Outlook
Who Is iotum For?
iotum is ideal for a wide range of industries and sectors, including:
- Healthcare
- Education
- Banking and finance
- Legal services
- Retail
- Gaming
Is iotum Right For You?
iotum may be a strong fit if you need to embed branded video and voice in your product rather than sending users to a separate meeting app. Standout points include white label controls, API flexibility, HIPAA oriented options, and meeting analytics for audits. It suits telehealth, education, and customer support workflows that require secure sessions.
Still doubtful if iotum is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
iotum Features
White Label Branding And UI Control
Branding carries through the meeting experience so organizations present their own logo, colors, and domain while shielding end users from third party marks. This helps regulated or customer-facing products deliver a consistent interface without maintaining a separate conferencing stack.
Embeddable Video Conferencing API And SDK
Developers can add in-page video and voice to web and mobile properties, keeping users on site. The API and SDK target lower bandwidth needs while holding quality, supporting anything from 1:1 consults to larger sessions across browsers and native apps.
Transcriptions And Meeting Analytics
Sessions can be recorded and transcribed, then analyzed for speaking time, highlights, and searchable keywords. These summaries reduce manual note taking and give teams a faster way to review outcomes and compliance-relevant details post meeting.
Security And Compliance Controls
iotum features ‘Security And Compliance Controls’ for sensitive environments that includes encryption, meeting access controls, and options aligned with HIPAA and GDPR. These safeguards protect patient and customer data and support compliance obligations in healthcare and finance.
Scheduling And Notifications
A scheduling API powers invitations and reminders by email or SMS so participants join from links without extra steps. This reduces no-shows and keeps coordination inside the host application instead of external calendars or separate forms.
Pros And Cons of iotum
Pros
Offers powerful APIs
Flexible white label and APIs
Support team resolves issues quickly
Cons
No 1080p recording or RTMP
Mobile app UI needs updates
iotum Reviews
Total 12 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars25%
3
Stars8%
2
Stars0%
1
Stars0%
Share your experience
Telecommunications, 1-10 employees
Less than a year
“Impressive product and service”
Pros
Iotum staff is very helpful and the professional services are excellent
Cons
There have been very few issues and when they come up, we solve them together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Too good!”
Pros
The product is pretty easy to use and I like all the features it offers as they are very comprehensive.
Cons
Streaming to Facebook can be a bit glitchy but working with the support team has been a pleasure. They resolve issues quickly so it is not really a con but I feel like it is definitely worth mentioning regarding support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Information Technology and Services, 11-50 employees
Less than 6 months
“Fantastic working partner”
Pros
I love it as it is a responsive company with a fantastic product.
Cons
There were no issues during our implementation and integration process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does iotum offer an API?
Yes. iotum provides video, voice, messaging, and analytics APIs for web and mobile.
Does iotum have a mobile app?
Yes. iotum offers mobile apps for both iOS and Android.
What language does iotum support?
iotum is available in the English language.
What types of pricing plans does iotum offer?
iotum currently lists a single pricing plan. Basic Account starts at $14.99/user/month. For a custom iotum cost, contact us today!
What other apps does iotum integrate with?
iotum integrates with Slack, Google Calendar, and Outlook.
Who are the typical users of iotum?
Typical users come from industries such as healthcare, education, banking and finance, legal services, retail, gaming, and call centers.
What level of support does iotum offer?
iotum provides support by phone and email, and users can also book time with an expert through the site.