Jifflenow Reviews
Total 29 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars31%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
More than a year
“Quick reports”
Pros
It does a really good job of keeping our meetings organized and I can put together reports quickly with all of our meetings listed in one place.
Cons
Something I'd still want is a button that instantly shows all available meeting times in a list instead of having to click through each attendee to check open slots. I also wish the company name appeared again on the reports.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
7
Biotechnology, 500+ employees
Less than a year
“Great tool!”
Pros
Having a complete, at-a-glance view of which meetings are taking place and where they're happening makes it much easier to adapt in real time and get the best use out of the available meeting space.
Cons
A few features still feel like they could behave more like MS Outlook. It would also be helpful to have the calendar populated from the client side directly into the platform.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Computer Networking, 500+ employees
Less than a year
“organized event meeting management”
Pros
JiffleNow has really simplified how we handle 1,1 meetings for both large and small events and it keeps communication with internal and external attendees much more organized. We no longer have to manually track everything or send individual Outlook invites one by one.
Cons
Up to this point, every customization request we've made has been addressed so I don't have any concerns about the functionality right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Computer Software, 500+ employees
More than a year
“responsive team”
Pros
Getting started with it is simple and the product keeps getting better over time. One thing I really appreciate is how seriously they take user feedback when it comes to making changes and improvements.
Cons
The biggest frustration has been the timeout issue especially when it doesn't save my progress. During events, it's also pretty easy to get distracted and lose track of what I was doing. They've said an upcoming release is supposed to address that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, N/A employees
More than a year
“Easy scheduling”
Pros
Having access to personal schedules is really helpful. Printing each executive's calendar for the day is fantastic and being able to move meetings around on the fly is a huge advantage.
Cons
Been a challenge to get people to fully support it. Every year, a lot of sales reps come up with questions or reasons why it does not work for them and some end up not using it at all, instead waiting until they are on-site for an executive admin to help. I also do not love that the CS manager has to code which meeting rooms are available and what times can be booked. It would make much more sense if the meeting manager could handle that directly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Accounting, 101-500 employees
More than a year
“Simple setup”
Pros
Getting started with it was simple and the help I got from the Jifflenow team and support staff was consistently prompt and very useful every time I reached out.
Cons
I haven't run into any issues to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
More than a year
“Can customize it based on events”
Pros
Right from the start, the platform felt very user friendly. Navigation is simple and it's simple to customize the tool based on what you need for each event. One event to the next, it adapts well without adding confusion. The customer support is fantastic and that's probably the most valuable benefit of all.
Cons
No cons to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
More than a year
“Gave us a huge productivity boost”
Pros
Was quick and easy to get started with it and a big reason for that is how responsive and knowledgeable their Customer Success team has been. It's given us a major boost in productivity when it comes to managing meetings at our offsite events.
Cons
I haven't run into any downsides so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Events Services, N/A employees
Less than a year
“My clients love the reporting”
Pros
Using this has been very simple and my clients are genuinely impressed by what it can do especially the reporting features. It adds real value to the services I provide to my customers.
Cons
My only hope is that the price comes down as the product gets more exposure. Aside from that, I really haven't had any issues and the reporting concern I had at the beginning was resolved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8