Automotive, 51-100 employees
More than a year
“Offers the best support”
Pros
The support is amazing. They respond to me right away and are always focused on finding solutions quickly plus the system is regularly updated with new features and it is clear they are always working to make it better.
Cons
There are a few small features that would be nice to have but I have already brought them up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Outsourcing/ Offshoring, 51-100 employees
Less than a year
“Absolutely worth recommending”
Pros
It was easy to set up in no time. The support is also pretty fast and friendly. It is easy to use and allows for individual customization with minimal training time. Overall it has become an essential tool for connecting our locations.
Cons
Occasionally there are small features missing but the support team immediately takes them into account or offers alternatives. So I have nothing major to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Fantastic product”
Pros
The simplicity of it is great as it allows us to quickly create attractive content.
Cons
I feel like a feature that allows copying articles into a new article would be helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Civic & Social Organization, 51-100 employees
Less than 6 months
“I highly recommend it”
Pros
KenCube interface is user friendly, the customer support is professional and reliable and the search function is excellent too. Plus, the fact that the software is constantly evolving is another great benefit. It is also visually very appealing.
Cons
Some features like the task section could be more user friendly, as they are not that easy to use right away. So I feel like more guidance or training would help and it doesnt integrate with other tools like Teams or our time tracking system which is a drawback.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Individual & Family Services, 51-100 employees
Less than 6 months
“Easy to use and setup”
Pros
It is pretty easy to use making it simple to upload our content. The support is also prompt, personal and always offers helpful advice for our needs. Besides that, the regular updates keep the software fresh and improve its performance which is a huge plus.
Cons
Honestly I cannot think of anything at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Electrical/ Electronic Manufacturing, 11-50 employees
More than a year
“An absolutely brilliant system”
Pros
The version control for articles, automatic read receipts and simple content creation make this system extremely easy to use, even for beginners. Overall I would say it is a real time saver and highly efficient for managing content.
Cons
I have not found any major disadvantages so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luxury Goods & Jewelry, 101-500 employees
Less than a year
“Works the best for us”
Pros
KenCube management team gave us this tool for internal communication and it is now set as everyone's browser homepage. Each morning we can quickly catch up on the latest company news making it easy to stay informed.
Cons
For some new information I would prefer to receive it via email or in person like before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Utilities, 51-100 employees
Less than 6 months
“Well designed and informative intranet”
Pros
It is an intranet thats very easy to use and visually appealing. In fact it makes entering and using information feel enjoyable.
Cons
The mobile version feels a bit too basic but it is okay for now. I also feel like the notifications could be more frequent and adding a holiday calendar for each department with approval directly from supervisors, would make it much more useful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Libraries, 51-100 employees
More than a year
“User friendly tool”
Pros
This tool is simple to use, user friendly and easy to manage making it a seamless experience overall.
Cons
Rights management settings are not inherited by subfolders within the workspace which can make organizing access a bit tricky
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Luxury Goods & Jewelry, 101-500 employees
Less than 6 months
“The rollout in our company went smoothly”
Pros
The support is top notch, they assist us quikcly when in need and the system is really easy to use too.
Cons
One thing I noticed is that the default video player in KenCube is quite limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Executive Office, 101-500 employees
Less than a year
“Loved it”
Pros
With this software, we can now offer many features from other providers through a single provider along with excellent service for all employees.
Cons
I feel like the editor could be more flexible in terms of width and it would be great if the main navigation points could be easily customized by the user.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Logistics and Supply Chain, 500+ employees
Less than 6 months
“Hassle free Setup”
Pros
The setup is quick, support is excellent, and importing employees is a simple task too. The system is also well structured and the app works just like the desktop version which I like the most as it makes everything simple and efficient.
Cons
Posts always look a bit dull without images so they really need to include visuals to stand out. It is a suggestion from my side.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Computer Networking, 1-10 employees
Less than 6 months
“Easy to learn and use”
Pros
It is ready to go as soon as we start and it is pretty easy for users to use even if they have no prior experience.
Cons
There are tons of great features here though I'll admit, it took me some digging to find them
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10