LinkedIn Premium Reviews
Total 80 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars51%
4
Stars39%
3
Stars6%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Marketing and Advertising, 51-100 employees
“helpful insights and reach”
Pros
Being able to use InMail to connect with professionals has been really useful. I also love checking post analytics, along with the data on job applications, job openings and profile views,definitely a nice little ego boost, lol.
Cons
I really don't enjoy how limited the number of InMail credits is on the Career plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Not Specified, N/A employees
“direct access to recruiters”
Pros
Getting in touch with HR professionals and recruiters is very convenient and being able to message them directly makes the platform especially useful.
Cons
Cost of it feels expensive for an individual although it can still be worth it if you recover the cost through a better job or higher pay.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
10
Not Specified, N/A employees
“Works really well”
Pros
Has been really valuable for me in a number of ways. As a business analyst, I get plenty of profile views which makes it much easier to connect with the right professionals in my industry and I can also see exactly who has viewed my profile. The advanced job search filters are another big plus because they improve my visibility and help me find more relevant job opportunities. It also gives me more direct access to recruiters and potential employers which is a huge benefit for networking. The platform is simple to set up and use and I'm on it every day connecting with other professionals. I'm also able to send personalized messages to people outside my network which is really useful. Also, having access to its course library for learning is another feature I genuinely appreciate.
Cons
The monthly price of $29.99 feels a little expensive. Also some additional features require even more payment to unlock. Customer support could also be better since response times tend to be slow.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Enterprise, 500+ employees
“Interface is outdated!”
Pros
I do appreciate the ability to connect with people in a professional context. The platform has stayed true to the idea of presenting your "professional self," and it has done a solid job of preserving that networking focus over the years.
Cons
Interface feels very counterintuitive and I say that as someone with a PhD in designing this kind of thing. I have to dig through too many sections just to find something specific, like all of a person's posts and there are far too many "you should try this" and "complete that" prompts getting in the way.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
2
Marketing and Advertising, N/A employees
“premium features that add value”
Pros
It comes with a lot of useful features that I've really been enjoying. With the premium access, I've been getting more requests for my services which has been very helpful. I can also see who viewed my profile, set more job preferences and get deeper insights into how my content is performing. Another big plus is being able to message more professionals without needing to connect first and the AI support is a nice addition too. I'm genuinely happy with the premium membership because it gives me a clear advantage over the free version. Subscribing and getting started was simple as well.
Cons
Honestly don't have anything major to complain about. My only wish is that the pricing was a bit lower for individuals.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mid Market, 51-100 employees
“Simple design”
Pros
The way this tool is designed is what I appreciate most. It's simple to use and comes with a lot of useful features.
Cons
There's nothing I dislike...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“excellent features!”
Pros
Feature set is really impressive and being able to send messages directly is a big plus.
Cons
Only thing I'd change is the direct messaging limit since it would be better if that allowance were expanded.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, N/A employees
“great client reach”
Pros
Over the past 3 years, it has been really valuable for staying connected with colleagues in my field. It has also helped me connect with potential clients through the platform which has been a big plus. The site is versatile to use and whenever I've needed help, the support team has always been attentive and responsive.
Cons
At this point, I haven't come across anything I dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“amazing networking and career insights”
Pros
It comes with a wide range of features that really help with expanding your network and staying updated on job market and industry trends. I use it often for connecting with people, applying for jobs and comparing analytics and the premium plan delivers about 4x more value than the free version. Being able to send unlimited connection requests is a big plus. It also integrates well with marketing tools and platforms like Sendible and Trello. Setting up a profile is simple with AI assistance and the dedicated portfolio highlight button is a nice touch. Customer support is also very reliable, with help available 24/7 through chat, chatbots, email and phone.
Cons
There are plenty of features that make it convenient to use but one thing worth mentioning is that the monthly price for Premium is quite high. To really get your money's worth, you need to make full use of the features and benefits.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Mid Market, 51-100 employees
“5/5 from me!”
Pros
Having Premium has really added more value to the way I build professional connections. I especially appreciate the stronger networking features and the access to deeper insights. Being able to see who viewed my profile, send InMail messages and use the added learning insights from its Learning courses has been very helpful for my professional growth and expanding my network.
Cons
Biggest downside is is the subscription cost especially for people who do not use all of the premium features on a regular basis. Also, even though the extra tools are useful some users may feel that the interface looks a bit cluttered or more overwhelming than the basic version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Environmental Services, N/A employees
“inmail and badges deliver”
Pros
Using InMail and badges has been a big plus for starting conversations and bringing in leads.
Cons
From what I can see, I'd still like a few more unique features that really separate it from the basic plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Medical Devices, 51-100 employees
“user-friendly with strong filters”
Pros
Genuinely feels very user friendly and the filtering options are excellent because they help me quickly narrow down and target the exact candidates I'm looking for.
Cons
A downside is that some profiles don't include available contact information.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“my review...”
Pros
There's a solid selection of free on-demand courses available through LinkedIn Learning which gives plenty of useful options to choose from.
Cons
Would like few more features in the subscription price...
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
7
Small Business, 11-50 employees
“Helpful AI insights”
Pros
Having access to LinkedIn analytics has been really valuable and the toolset overall is genuinely useful. It also helps a lot that the AI reviews my profile and suggests changes which has made the platform even more beneficial to use.
Cons
Price does feel a bit high although that becomes easier to accept once you get used to the platform and start relying on the tools it provides.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
7
Mid Market, 51-100 employees
“strong profile boost”
Pros
Gives you excellent exposure and helps strengthen your profile which really shows you're serious about searching for a job.
Cons
Downside is that it can get fairly expensive if you need to keep using it for more than a few months.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Computer Software, N/A employees
“Impressive ICP insights”
Pros
Really like the insights into my ideal customer profile that makes it much easier to narrow down my research and write more meaningful emails. Being able to look at a specific profile and their achievements also helps me make my outreach much more personalized and relevant.
Cons
I haven't really come across anything to dislike. If anything, it would be helpful if they offered a combo package that includes both Premium and Sales Navigator at a lower subscription price since that would benefit a lot of customers.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Small Business, 11-50 employees
“Had a decent experience”
Pros
One of the biggest advantages for me is being able to see all the employees at a company I'm prospecting. It makes it much easier to narrow down the right contacts and focus my outreach on the most relevant people.
Cons
A downside is that I can't really connect with people beyond sending an invite. I'd like more concrete contact details or other ways to reach them when they don't accept my connection request.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
7
Computer Software, 11-50 employees
“Solid prospecting insights”
Pros
Love how it's given me an incredible way to monitor the performance statistics of my posts on LinkedIn. By pairing it with another platform, I've been seeing a lot of success with my prospecting efforts.
Cons
Don't have any negative feedback to mention.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Not Specified, N/A employees
“sped up outreach”
Pros
Having the contact information directly in each profile is the biggest advantage. It makes it really quick to connect with prospects, whether that means sending an email or even calling them right away.
Cons
Con is the cost and it keeps getting more expensive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“Gave us a nice networking boost”
Pros
A big plus with that it is access to LinkedIn Learning, along with the profile viewer feature and the ability to connect more effectively with colleagues.
Cons
Right now, I really don't see anything to dislike.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10