Design, 1-10 employees
Less than a year
“An all-around great tool that delivers value”
Pros
The interface is very simple and userfriendly. Attendees can access it without needing to create an account. The audio and video quality during broadcasts is very stable. Not to mention, it is generally easy to configure and includes all the essential tools for various use cases such as meetings, presentations and teaching and features like screen sharing, window sharing, browser tabs, a whiteboard,and chat are all included. It is rlly well documented, with a public roadmap and offers a highly competitive price to quality ratio. The support team is attentive and quick to respond too. You can also share your screen from an iPad.
Cons
One thing I did not like is that the interface is only available in English and the mobile version could benefit from some visual improvements. Some customization options come at an additional cost and the global analytics for the entire account are not available only limited analytics. Automatic email and username capture for attendees is not available for all types of users. And while this information can be requested to join a meeting or event, it is not automatically stored as you need to manually capture it or use pre-registration.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Marketing and Advertising, 11-50 employees
Less than 6 months
“Superb software and elite support”
Pros
It includes all the features of Zoom and adds more such as the ability to use our custom domain for hosting meetings along with a great support team.
Cons
There were a few small technical issues but their support team resolved them very quickly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 101-500 employees
Free Trial
“Dependable and practical tool”
Pros
I really enjoy the user interface of this platform and the plus thing is it offers stable video and audio quality throughout.
Cons
Well I wish there was a file sharing option in the chat which would make it easier for participants to share information. And I feel like adding a whiteboard feature would also be really helpful for users on this platform.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Utilities, 1-10 employees
More than a year
“Meeting setup is great”
Pros
The application is easy to use making communication over long distances pretty simple for us.
Cons
Due to internet instability the platform crashes easily and as a result conversations often get cut off which annoys me.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
9
Functionality
7