
MeetFox Reviews
Total 15 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars47%
3
Stars0%
2
Stars13%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
William
Hospital & Health Care, 500+ employees
More than a year
“It makes meetings easier to attend
Pros
MeetFox makes it super easy to join virtual meetings from anywhere, thanks to its calendar alerts. I love that I can attend meetings without worrying about being at a physical location, as long as I have a good internet connection for clear audio and video.
Cons
Customer service is very poor. I have tried reaching out several times to resolve concerns, but I often get no response or face long wait times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Lisa
Marketing and Advertising, 1-10 employees
More than a year
“It manages bookings like a pro!
Pros
It was really easy to use from the start. Some of the great features include: a stand alone booking page (perfect if your website is not ready), unlimited meeting types, free or paid meetings with Stripe integration, a user friendly interface, two-way calendar sync, up to 3 video participants on the basic plan, great uptime, helpful support, and the ability to embed booking forms into a WordPress site.
Cons
There have been occasional tech glitches, which I expect but there's one thing that's frustrating. If I set a meeting duration to 30 minutes, I can't select 15-minute booking intervals. For example, I can't schedule meetings at 10, 10:15, 10:30 and so on unless the meeting is only 15 minutes long. It's a small issue but still annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Michael
Entertainment, 1-10 employees
More than a year
“Shows a lot of potential
Pros
Awesome for customizing calendar bookings especially when you're setting up paid meetings.
Cons
The video meetings could definitely be improved as the quality doesn't seem as good as it could be.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Christopher
Information Technology and Services, 500+ employees
Less than a year
“Perfect for consulting and side projects
Pros
I really appreciate the combo of being able to collect payments and conduct video calls all in one platform.
Cons
The chat feature sometimes doesn't recognize me and will duplicate conversations with the same client, which is confusing.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Tamica
Human Resources, 1-10 employees
Less than a year
“Terrible customer service experience
Pros
There's a lot to like about MeetFox. It works well and promises future improvements for some of the missing features.
Cons
Some features that were missing have been added but only at an extra cost.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
Anonymous
Marketing and Advertising, 1-10 employees
More than a year
“Not what I expected
Pros
The onboarding was great, but the experience went downhill after that due to poor support. If you just need a basic scheduling tool, this will work, but after doing more research, I found better options.
Cons
The worst part is their terrible support, which ignores emails and gives statements that they later go back on. I would be careful when working with a business like this.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
2
Functionality
5
Riccardo
Arts and Crafts, 1-10 employees
More than a year
“Scheduling tool with its own built-in video call platform? Impressive!
Pros
One thing that really sets MeetFox apart is its own technology for hosting and recording video calls. You can also integrate with Zoom or Microsoft Teams if you prefer, but I love that you can do everything, from scheduling to hosting and even taking payments. all in one tool!!! Plus the messaging feature is great for communicating with clients before, during, and after meetings, making it a potential all-in-one solution for scheduling and follow-ups.
Cons
While having built in video conferencing sounds great in theory, I've had issues with hosting video calls on this tool, which hasn't been ideal.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Marcius
Marketing and Advertising, 1-10 employees
More than a year
“Budget-friendly video meeting platform, but requires improvement
Pros
Using it is simple and intuitive. You can customize your scheduling page and even embed it into WordPress or other sites. The integrations are a big plus, and the team seems focused on making it as accessible and user-friendly as possible. The page design is modern, and the flow is smooth for clients, especially with time zone auto-detection for international clients. Recording sessions for later download is a nice feature and while it's still growing, I'm excited to see what's next, though it would be great if they included more language options.
Cons
There are a lot of minor bugs and missing features that eventually made me stop using the tool. For one, the video conferencing doesn't work in all browsers for everyone. I've had clients show up and not be able to join the call, forcing me to switch to Skype or something else. It's embarrassing and wastes time for both of us. Another issue is that whenever they update the software, it seems to break other things. Sometimes the design of the scheduling page resets, or I lose things like the questions form. After spending time setting it up, I found it gone weeks later. It's frustrating because I never know when these issues will happen and I have to constantly check things. Also there's no option to delete contacts, which seems like an obvious feature for GDPR compliance.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Terry
Executive Office, 1-10 employees
More than a year
“Superior to Zoom and Teams combined
Pros
MeetFox is incredibly simple, intuitive, and just works. There's no need to download anything for you or your clients. Scheduling and screen sharing are straightforward, and the personal branding option is a nice bonus. I wish more video conferencing software was this enjoyable to use!
Cons
No complaints at all! This service is ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan
Professional Training & Coaching, 1-10 employees
Less than 6 months
“Totally worth it software
Pros
There's no need for downloads because everything is cloud-based. The lifetime deal was a great way to save money compared to Calendly. The platform is still maturing but has a lot of potential. It allows for different types of events, including group meetings with up to 16 people, all without needing to download any software. I'm excited to see how the company develops.
Cons
A feature that's missing is the ability to clone meeting types, something that's available in Calendly (its main competitor). Also, there are issues with the camera turning off if someone uses their phone browser for the meeting and receives a phone call. Additionally, there's no extension to quickly share meeting links.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Gordon
Marketing and Advertising, 1-10 employees
Less than 6 months
“A comprehensive solution for entrepreneurs
Pros
Customer support has been amazing. The software is clear, easy to use and works well with no video dropouts. It has helped me eliminate the need for separate invoicing and meeting software. Overall, it's an elegant solution, and I'm really impressed.
Cons
There's nothing I really dislike. The interface isn't the prettiest design, but it's clean and simple, which works just fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Management Consulting, 1-10 employees
Less than 6 months
“My preferred choice for one-on-one video calls
Pros
MeetFox is perfect for my solopreneur business. It offers individual video conferencing and meeting solutions that are super easy to set up. As a one-person business, I appreciate the simplicity and the fact that I don't have to manage complicated tech solutions. I've had several paid meetings that went exactly as planned and I love the pre-call questionnaire and the ability to schedule ad-hoc meeting rooms. It's a great tool and the support team has been excellent. I've already recommended it to colleagues.
Cons
While small, there are a few improvements needed for platform compatibility. It would also be nice to have the ability for more than one person to join a paid call. I've worked around this by using the meeting room feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Marketing and Advertising, 1-10 employees
Less than 6 months
“Video meetings without the need for installation
Pros
I love that my clients don't have to install any software for our one-on-one video meetings. The integrated booking system makes it so easy.
Cons
I wish I could book a video meeting directly with a client and just send them the link. I hope they add this feature soon.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kevin
Education Management, 1-10 employees
Less than 6 months
“Farewell Calendly, hi MeetFox
Pros
I'm a fan of being able to do video calls directly in the software. It's very convenient.
Cons
After making changes, there are menus that stay on the screen for longer than necessary to confirm the change was successful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kieran
Marketing and Advertising, 1-10 employees
Less than 6 months
“Excellent booking and conferencing solution
Pros
It's super easy for clients to book meetings, and the fact that they don't need to download a video conferencing app is amazing. Everything is done right in the browser, and the support is fantastic.
Cons
Some features are missing for group bookings, but for one-on-one meetings, I don't think you can find anything better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8