Nasdaq Boardvantage

Nasdaq Boardvantage Reviews

Total 71 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

21%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

HS
Heather S.

Hospital & Health Care, N/A employees

More than a year

5.0

“Simple to navigate”

Pros

Biggest strength is its customer support. The team is consistently helpful, friendly and always available when needed.

Cons

Using the software is very simple and I've even been able to walk others through it over the phone. My only frustration is that our company's main contact keeps changing. I'm not sure whether they're being reassigned internally or if there's a high turnover issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TS
Theo S.

Financial Services, N/A employees

More than a year

5.0

“10/10 experience”

Pros

Loved using it... it has been a very reliable and secure place to store Board of Directors materials. The platform feels user friendly so it's simple to work with whether I'm on a laptop or an iPad. Whenever questions or issues come up, customer support has consistently been helpful and responsive.

Cons

Only real downside is that, with the pandemic and people meeting from different locations, Nasdaq BoardVantage still doesn't provide built-in audio or video conferencing or the ability to present content the way WebEx does from a laptop or iPad.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC
Lisa C.

Insurance, N/A employees

More than a year

4.0

“Works across boards”

Pros

Since all of my boards use it, learning it once made it simple to use across the other companies as well.

Cons

Con is that not all of my boards are on the same version which can make access a bit tricky at times. For instance, there's an ongoing issue with continued access when using Safari.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

HA
Haydn A.

Transportation/Trucking/Railroad, N/A employees

More than a year

5.0

“handy outlines and markers”

Pros

For me, using it feels very simple and the outlines and markers make it simple to locate the right pages quickly.

Cons

It would be even better with improved thumbnail settings and stronger bookmarking options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Dana S.

Banking, N/A employees

Less than a year

5.0

“Excellent tool”

Pros

Uploading documents to build board presentation packages is very simple and once everything is finalized, it's just as simple for board members to access and review the materials.

Cons

At this point, I don't have any complaints about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

KH
Kerry H.

Building Materials, N/A employees

Less than a year

5.0

“top-notch support”

Pros

Among all the software support teams I've dealt with, this customer service is by far the best. Every time I call with a question, the person on the other end always knows exactly how to help. I also really enjoy being able to edit files directly in the software and Presenter Mode is easily my favorite feature.

Cons

So any problems I've run into haven't really been caused by the software itself... they've been tied to my browser instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF
Jeff F.

Medical Practice, N/A employees

Less than a year

5.0

“One of the best”

Pros

The software is simple to use and the tutorial at the beginning was really useful. Within just a few minutes, I was able to navigate the portal and use it efficiently.

Cons

Annotation tool has a bit of a learning curve. After each edit, you have to close it manually, otherwise it's easy to keep marking up the page when you're only trying to move to the next one.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

FS
Frederick S.

Insurance, N/A employees

More than a year

4.0

“good overall”

Pros

After putting in the initial time to really learn the system and get comfortable navigating it, using it to review and annotate board documents has become very simple.

Cons

One downside is that processing and downloading new files feels noticeably slower than with other similar platforms I've used, such as Diligent.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

LM
Lonnie M.

Hospital & Health Care, N/A employees

Less than a year

5.0

“simple to use”

Pros

Getting started with it was simple and the software is easy to understand and work with. Also, the technical support team has been outstanding whenever help was needed.

Cons

I'm completely satisfied with the product and honestly have nothing negative to point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Amanda A.

Banking, N/A employees

More than a year

5.0

“User-friendly with stellar support”

Pros

Using this product feels very user friendly, almost like working in Windows and the 24/7 support team has been excellent whenever any questions come up.

Cons

Honestly I don't have any negative feedback to share about this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JM
Jennifer M.

Retail, N/A employees

Less than 6 months

5.0

“Easy to handle”

Pros

Putting together a board book is very simple and it's just as simple to rearrange it whenever the schedule changes. I also really value being able to see who has logged into the system.

Cons

Would like to have more options to customize reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

SB
Sharisse B.

Automotive, N/A employees

More than a year

4.0

“effortless uploads”

Pros

One thing I really appreciate is being able to upload a document in its original format. It saves me time whenever I need to make changes to a specific file later since I don't have to reload it or replace it.

Cons

At times, uploading a large document takes longer than expected although that could be due to Nasdaq or our company's bandwidth.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

GV
Gayle V.

Automotive, N/A employees

More than a year

4.0

“easy layout for everyone”

Pros

Everything is simple for all members to use and the way the books and materials are organized makes the layout clear and practical.

Cons

When annotations are deleted, they're removed permanently, even with tracking enabled. I dont like that!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

KN
Karla N.

Medical Devices, N/A employees

More than a year

5.0

“fun and user-friendly overall”

Pros

It's very user-friendly and genuinely enjoyable to use.

Cons

One small issue comes up when assigning document permissions to users, the scrollbar is extremely thin. It would be more convenient if it were a little wider.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BW
Bryan W.

Hospital & Health Care, N/A employees

Less than 6 months

5.0

“24/7 access”

Pros

Having each applicant's bio available online, along with quick hyperlinks to areas staff have flagged as concerns, is incredibly helpful. Another big plus is being able to review the materials offline during virtual team meetings when internet access is weak or unavailable. I also really appreciate the 24/7 live support, finding out it was actually available at 2,00 a.m. Pacific Time was a very pleasant surprise.

Cons

Getting back to the original place in the software feels a little outdated. It takes more clicks than I expected and it would be more user friendly if links opened automatically in separate tabs or windows.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PS
Patricia S.

Banking, N/A employees

More than a year

4.0

“Secure platform!”

Pros

A secure and excellent tool overall. The customer service was outstanding and they helped me quickly resolve my issue getting access to the platform.

Cons

It would be better if some features were improved to make the platform more convenient to use especially when downloading documents.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

JG
Jessica G.

Museums and Institutions, N/A employees

Less than 6 months

5.0

“one of the best”

Pros

Publishing a Board Book now takes only a fraction of the time it used to, needs three fewer people to put together and completely removes shipping costs. The survey module is really useful too especially with collaborative creation and built-in reporting. Also, creating communications through BV keeps emails more concise, targeted and attention-grabbing.

Cons

A downside is that extending a survey deadline can cause data loss and forces you to re-open the survey. Sharing presenter mode also feels awkward and more tiring than it should be.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

CL
Cecilia L.

Education Management, N/A employees

Less than 6 months

5.0

“all-in-one and secure”

Pros

Having so much functionality in one place has been really valuable. I can also go back to documents we've already completed which saves time and the mobile access makes it even more convenient. Also, it feels very secure.

Cons

Would be even better if it could integrate with Zoom meetings so users wouldn't have to split their attention between two screens.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TS
Tammy S.

Non-Profit Organization Management, N/A employees

Less than 6 months

5.0

“promising features”

Pros

Our company only recently started using this program and right away it has felt very user-friendly. The support from my trainer has also been incredibly helpful. I'm really looking forward to working with it every day.

Cons

Everything has been going well so far and I haven't run into any complaints or issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MB
Mike B.

Insurance, N/A employees

Less than 6 months

5.0

“user friendly and fully featured”

Pros

Everything about it feels user friendly and simple to manage, while still offering all the functionality you could possibly want.

Cons

Really can't come up with any complaints. Even our least tech-savvy directors really enjoy using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9