Phone.com

Phone.com Reviews

Total 42 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

24%

3

Stars

7%

2

Stars

7%

1

Stars

14%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

DL
Dawn L.

Not Specified, N/A employees

2.0

“frustrating fax failures”

Pros

Custom message creation and phone queue are useful features and work well.

Cons

Interface is very poor and there's no option to resend a fax from the dashboard. It also throws a lot of error messages in Chrome which is supposed to be the preferred browser. Also, fax delivery is unreliable with about a 50/50 success rate so most faxes need to be sent again.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

HD
Hunter Digital

Not Specified, N/A employees

5.0

“one of the best!”

Pros

Between the pricing, responsive support and the number of features included, this service has been a really strong option. I also appreciate that there are no extra charges for toll-free service and the unlimited extensions add a lot of value.

Cons

Only downside was that the signup process felt a little confusing at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10