Quo Reviews
Total 57 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars12%
3
Stars7%
2
Stars4%
1
Stars5%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Computer Software, N/A employees
More than a year
“Affordable business calls”
Pros
To get a business phone setup for a small company usually comes with way more hassle than it should especially when trying to get a US number and start calling or texting clients without spending too much. After looking at other options that either felt complicated or overpriced, this software was a huge relief. It made the whole process easy and affordable and getting started was incredibly simple.
Cons
I'm still waiting for the Android app to be as stable as the iPhone version but even now it's definitely usable..
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, N/A employees
More than a year
“So organized”
Pros
Everything about it feels simple, affordable and well organized. It's been a big help for my business.
Cons
Only trouble I run into is when I'm somewhere with poor internet service and can't make calls or send texts. That's not really a problem with the software though, it's more about my service provider.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Telecommunications, N/A employees
More than a year
“features are amazing”
Pros
Very easy to set up and start using. And the whole platform feels user friendly to use. It performs reliably, includes a range of features and supports both individuals and teams. In my case, I use it as a virtual US number and it handles that job really well. Customer support has also been quick to respond and very friendly.
Cons
What I'd really want is a design that feels a bit more like Apple's style.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Construction, N/A employees
Less than 6 months
“Amazing support”
Pros
Between the separate contact lists, the Windows desktop app and the wide range of features with new ones being added all the time, it has been an excellent value for the monthly price. The biggest difference compared to other services I've tried though, was the support team, they were incredibly helpful during setup and while porting my number.
Cons
The only thing I'd still want is the option to set a custom ringtone or have the app include its own unique ringtone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, N/A employees
More than a year
“great daily performance”
Pros
Getting started was quick and easy and the customer support has been excellent, even when it came to discussing and adding new feature requests. It performs really well for us day to day.
Cons
Because we operate two businesses with the same team in the same industry, we originally wanted to use one phone number and route callers to the right company. At first, that required a small workaround but a proper feature has since been added so we can now do it without any kind of hack.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Information Technology and Services, N/A employees
More than a year
“packed with value”
Pros
After using this service for a few years, I'm really happy with how simple, functional and high-quality this SaaS has been. I was able to subscribe and get the app deployed in under five minutes which was a huge plus. It also helps me stay connected with my clients anywhere in the world. Definitely something I'd recommend.
Cons
At the beginning, I was expecting the app to include more features but over time that concern faded because the product has been developing very quickly. At this point, I don't have any real complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Management Consulting, N/A employees
Less than a year
“fantastic support and audio”
Pros
Right away, the support has been amazing. This is easily one of the best services in its category. The sound quality is excellent and the iOS app is very simple to navigate. I honestly have no complaints about the service at all.
Cons
Honestly I don't really have any negatives to mention. They continue adding new features to the system and those updates have been genuinely useful and easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Retail, N/A employees
Less than a year
“highly configurable”
Pros
One thing that really stands out is how configurable this software is and the company seems genuinely open to hearing requests for changes. It started out as a simple product I first read about on FlipBoard and it has since grown into a much more advanced package in a really thoughtful and impressive way.
Cons
At the beginning, the software felt a bit limited but that changed pretty quickly. The only thing I'd still want is a different ringer sound something I can actually hear when I'm out on the road.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Computer Software, N/A employees
Less than a year
“Impressive!”
Pros
After nearly a year using this, it has stayed impressive the whole time and keeps improving month after month. New features are released regularly and whenever I've had questions, customer support has been quick to reply. The team does a really good job of staying connected with users to understand what's working well and where the product could be better. They're receptive to feedback and actually use it when shaping new versions of the product. It has been the simplest way for me to keep my business number separate from my personal one and I really appreciate being able to use a different area code for my number than for my personal number.
Cons
Based on the way I use the product, I really don't have anything I'd want improved right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Investment Management, N/A employees
More than a year
“Smooth syncs”
Pros
Getting everything set up was very easy and it synced nicely with all of my existing contacts.
Cons
There's nothing specific I can point to as a downside since my needs are pretty basic. As a non-resident company, we mainly needed a US number for our corporate documentation and it helps us do exactly that without any trouble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Animation, N/A employees
Less than 6 months
“saves so much time”
Pros
From the start, the connection has been excellent and the app is really pleasant to use with plenty of features built in. The onboarding was quick and honestly it's hard to think of anything extra you'd need from a phone service because it already seems to cover it all. Thanks for such an excellent service, if I could, I'd give you 1000 stars :)
Cons
I haven't come across any downsides while using the service. If that changes later, I'll update my comment but right now everything is working perfectly fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Computer Software, N/A employees
Less than a year
“perfect for global calling”
Pros
It lets me get a U.S. phone number and stay in touch with partners and investors no matter where they are.
Cons
They still don't support receiving SMS messages from some U.S. banks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Management Consulting, N/A employees
More than a year
“affordable and hassle-free”
Pros
Compared with the provider we used before, it has been a much better fit. It costs a lot less, their team is far easier to reach and the product itself isn't packed with overly complicated features. It really felt like the opposite experience in the best way.
Cons
We haven't had any negative experiences with it at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Market Research, N/A employees
More than a year
“work calls anywhere”
Pros
Lets me keep in touch with clients and vendors from anywhere without needing to share my personal cell number. That flexibility means I'm not stuck at my desk and it makes it much easier to separate business calls from personal ones. Also, the apps include even more features at no added cost than what my traditional phone provider gives me.
Cons
A few features tend to roll out on iOS before Android and I mainly use Android.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Hardware, N/A employees
More than a year
“I can send texts from anywhere”
Pros
Being able to message clients from any computer is a big advantage. Having a built-in address book makes it even more useful.
Cons
Has consistently worked really well for me, both for messaging and call quality. I honestly don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Computer Software, N/A employees
Less than 6 months
“Easy voice recording workflow”
Pros
Using it from both my phone and web browser feels very convenient and the automatic audio message recording is especially useful.
Cons
Doesn't connect with CRM systems or other software which is a limitation. I'd really like the option to export recordings and attach them as notes in my CRM.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Computer Software, N/A employees
Less than a year
“reliable calling for daily use”
Pros
Making calls through it feels just as natural as using my regular everyday phone.
Cons
I haven't run into any downsides, it does what I need and a lot of the features people have asked for are already in development.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9