Real Estate, 101-500 employees
More than a year
“Doesn't integrate smoothly with my iPhone mailbox”
Pros
It easily integrates with my cellphone when I'm making calls and I love it for that.
Cons
I have trouble listening to voicemails from my RC calls. I wish they would be forwarded to my regular voicemail inbox on my phone so I don't have to use the app.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Design, 1-10 employees
More than a year
“Accesible and convenient”
Pros
The ease of use and the ability for our sales team to manage calls during business hours, as well as keep all after-hours calls organized in one place, is fantastic.
Cons
No specific complaints at the moment. The app didn't include HUD features before, which made it harder to use, but this has since been addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
More than a year
“Works well but has other competition in the market”
Pros
It's easy and affordable. You just download the app and link it to your calendar.
Cons
It's less compatible and often causes problems when trying to add new people to a conference who aren't already part of the system.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
6
Banking, 11-50 employees
Less than a year
“A professional service offering”
Pros
It helps protect my company from missing calls and maintains professionalism.
Cons
The cost could be lower but the service itself is great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
Less than a year
“Not the best choice for business communication”
Pros
It allowed me to mask my cell phone number, which was a great feature.
Cons
It was sometimes hard to identify if a call was coming through RingCentral and sometimes calls were misdirected.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Commercial Real Estate, 500+ employees
More than a year
“Good but login was a hassle”
Pros
What I like about this app is that it keeps a log of all our phone calls.
Cons
The login process is something I really don't like much.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“A comprehensive solution for remote workers and traveling offices”
Pros
RingCentral allowed our office to keep its Canadian phone number and make it global with their VoIP system.
Cons
From anywhere in the world, we were able to use text authentication services, contact clients and keep our office operations running efficiently.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
9
Hospital & Health Care, 51-100 employees
More than a year
“RingCentral gets a thumbs up”
Pros
It's versatile and easy to use. You can call, text, and fax all from one system.
Cons
hmmmm...I can't think of anything I dislike right now. It is fine.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Leisure Travel & Tourism, 1-10 employees
More than a year
“A valuable tool for global teams”
Pros
We love how it integrates with tools like Google and Microsoft 365, which our business uses daily. It really enhances communication and efficiency, especially with employees in different countries.
Cons
it is a bit more expensive than other communication software but we still use it because the services they provide are worth the cost.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
6
Functionality
8