Sangoma: Pricing, Free Demo & Features

Last Updated Dec 9, 2025

Overview

Sangoma is an extensive collaboration and productivity platform that unifies voice, video, messaging, and team collaboration to streamline communication. While the platform’s customer support may require some improvement, it improves employee efficiency and customer satisfaction, leading to sustained business growth.

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Starting Price

Custom

Sangoma Specifications

Real-Time Communication
File Sharing & Management
Calendar & Scheduling
Integration with Other Tools
Mobile Accessibility
Security & Compliance
User Management
Analytics & Reporting
Customer Support
Document Management

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What Is Sangoma?

Sangoma is a cloud-based collaboration and productivity platform that offers real-time voice calls, video conferencing, team chat, messaging, voicemail, SMS, faxing, and contact center tools. It supports cloud ‘UCaaS’, hybrid ‘UCaaS’, and on-premises deployments, providing call control, ‘IVR’, queue management, hot-desking, call recording, voicemail-to-email, and reporting. The platform also consolidates business communication, enhancing collaboration, customer service, business security, and operational efficiency.

Sangoma Pricing

Sangoma pricing varies according to the following customized plans:

Cloud UCaaS Plan
Hybrid UCaaS Plan
On-Premises UC Plan

Get a Sangoma price customized to your business requirements and budget.

Disclaimer: The pricing is subject to change.

Sangoma Integrations

Sangoma software integrates with a wide range of apps, including:

Salesforce
Microsoft Teams
TeamHub

Book a free Sangoma demo to explore/learn more about the integration arrangements.

Who Is Sangoma For?

Sangoma is suitable for the following sectors:

Education
Healthcare
Government
Hospitality
Manufacturing
Retail

Is Sangoma Right For You?

Sangoma software is suitable for businesses aiming to centralize communication and collaboration. It enables seamless team interaction across multiple devices and locations, supporting both in-office and remote work. The platform also scales with organizational growth and ensures consistent reliability in voice, video, messaging, and contact center services.

Still not sure if Sangoma is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

Sangoma Features

Call Control

Sangoma provides call pickup, call transfer, call parking, intercom, paging, and ring groups for flexible call routing. It enables presence, enhanced caller ID, and personalized soft-keys and call history for user control.

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Voicemail And Messaging

The software supports SMS, voicemail-to-email, and voicemail transcription to consolidate voice and text communications. It consolidates voicemail, SMS, and email notifications into a single inbox for easier message management.

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Collaboration

The system offers TeamHub with real-time chat, voice calling, video meetings, and personal file storage in one unified client. It enables in-app file sharing and unified communications to reduce switching between multiple apps.

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Advanced Contact Center

The platform provides IVR, queue management, call recording, monitor, hot-desking, and enhanced caller ID for agent workflows. It includes queue wallboards, ‘ACD’ reporting, queue callbacks, real-time monitoring, and supervisor tools for performance oversight.

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Pros And Cons of Sangoma

A quick look at Sangoma's strengths and weaknesses to
help you decide if it's the right fit

Pros

Offers contact center tools with IVR and queue management
Provides chat, file sharing, and video meetings
Delivers scalability for multi-location organizations

Cons

It may offer limited reporting capabilities
The platform's calling abilities may require some improvement

Sangoma Reviews

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Sangoma offer an API?

Yes, Sangoma does offer an API.

Does Sangoma have a mobile app?

Yes, Sangoma does offer a mobile app for Android and iOS.

What types of pricing plans does Sangoma offer?

The vendor offers customized pricing plans according to different business needs. It offers a Cloud UCaaS Plan, a Hybrid UCaaS Plan, and an On-Premises UC Plan. All these plans provide customized pricing. Get a customized Sangoma cost breakdown for your business today.

What language does Sangoma support?

Sangoma software supports English language only.

Who are the typical users of Sangoma?

The typical users of Sangoma include sectors like education, healthcare, government, hospitality, manufacturing, and retail.

What other apps does Sangoma integrate with?

Sangoma software integrates with a wide range of apps, including MS Teams and TeamsHub.

What level of support does Sangoma offer?

Sangoma offers support through email and phone number.