Total 9 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

YA

Yoni A.

Information Technology and Services, 11-50 employees

5.0
October 2024

Give it a try and you will love it

Pros

Shortwave helps me keep my inbox empty which becomes addictive once you use it often. The search functionality is excellent too as I can ask the AI exactly what I need to find and it is really fast. Also I love how it upgrades my emails making them more professional, detailed and clear. I never send an email without AI making improvements first. A new feature called Team Comments even lets me add feedback on specific emails, making teamwork easier. I use it non stop and it is now my main communication tool. The support is always quick and helpful whenever I need assistance.

Cons

It takes a little while to get the hang of working with an empty inbox, marking each item as done but once I get the understanding of the process it becomes addictive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GP

Gil P.

Small Business, 11-50 employees

5.0
October 2024

Helps me save time

Pros

It turns my inbox into a to do list which is exactly what it should be. With its smart tools and AI features, managing my business emails is much easier and saves me time letting me focus on what matters most. Also it integrates with Google Workspace which helps with scheduling meetings.

Cons

Well I think there is definitely room for improvement when it comes to editing features and support for multiple languages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SY

SAI Y.

Mid Market, 500+ employees

5.0
June 2024

The best for managing emails

Pros

This is simply the best at managing emails and is pretty easy to use. Also the customer support is top notch. I would say it is definitely a helpful tool for anyone working in a corporate environment.

Cons

Shortwave is a great tool but it is on the expensive side. It is something that I feel like might make many look for another tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SPT

Sai Prasanth T.

Mid Market, 500+ employees

5.0
May 2024

Get things done faster

Pros

Shortwave focuses on keeping emails organized and secure, with features that help prioritize them. Plus the interface is simple and clean which makes it pretty easy for us to use. And their customer support is also commendable.

Cons

Even though it has amazing features, its high price is a major concern. Also sometimes the implementation process feels complicated to me and there is room for improvement there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

OM

OBEIDUL M.

Mid Market, 500+ employees

5.0
May 2024

Simplifies email organization

Pros

It makes email management easy with features like customization, prioritization and data security. Also its simple interface has made me switch from Gmail and use it daily. The Pinning feature is especially useful for accessing important emails quickly. Plus their customer support is great making it a well rounded software.

Cons

On one hand it is an awesome tool. But the price is a bit steep and the integration with other software does not seem to me as smooth as it could be.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DM

Deepika M.

Small Business, 11-50 employees

5.0
February 2024

Makes inbox management simple

Pros

Not only is it user friendly platform that lets users customize emails according to their priorities but it is also really easy to set up which is why many people choose it. That is one of the reasons I use it every day.

Cons

Shortwave is quite amazing for people like me who do not want to go through every single email. So I cannot think of anything I dislike about it and would definitely recommend it to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GKG

Gowtham Kishore G.

Mid Market, 500+ employees

5.0
December 2023

It allows me to experience a whole new way to handle emails

Pros

Shortwave is faster and smarter with a focus on time management and efficiency. Also it is incredibly easy to use and integrate unlike Gmail. It even offers a variety of tools that allow me to manage all my messages well and if I need help, their customer support is amazing too.

Cons

It has quickly become one of my favorite email management platforms. I switched to it for everyday use instead of Gmail. However I am disappointed that there is no Android version available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GK

Gayatri K.

Mid Market, 500+ employees

5.0
December 2023

Provides the best service

Pros

I find it quite easy to use. Also it allows me to customize my emails and prioritize important ones. It is also secure which makes me comfortable using it every day.

Cons

Shortwave is a great product but the cost is too high. It would be great if they could lower the price. Also customer support is helpful but I find the response time a little slow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AY

Annepu Y.

Mid Market, 500+ employees

5.0
October 2023

Allows me to customize the inbox the way I want

Pros

Shortwave is simple to use. You just log in, set it up and you are good to go. Plus the customization options let me organize my emails the way I want and I can even set notifications for specific messages.

Cons

It would be really convenient if it had an Android version like Gmail. That way I could easily access my important emails right from my mobile.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9