Total 25 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

32%

4

Stars

32%

3

Stars

36%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

LL
Laura L.

Health, Wellness and Fitness, N/A employees

Less than 6 months

4.0

Easy setup and budget friendly

Pros

What I really liked was how easy it was to use and how affordable it is. I was able to create my survey very quickly and did not have to pay anything to run it. That honestly gave me so much relief at the beginning of my journey because I didn't want extra expenses while just getting started.

Cons

To be honest the design is outdated...kind of like something from the 90s. It's probably not the prettiest platform out there. That said I also feel like I might not have fully explored all of its editing features so maybe I didn't make the most of what it offers.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

AM
Ashleigh M.

Consumer Goods, 11-50 employees

Free Trial

4.0

simple and smooth with upgrade limits

Pros

I like how user friendly it is because I can easily create my own surveys without feeling confused. I have to use this platform for one of my classes and so far it has been very simple to use. Everything is smooth and easy to understand.

Cons

I wish I had access to more features without having to upgrade to a paid plan. It would also be great if I could add more than one picture to certain questions since that would make my surveys more dynamic and visually engaging.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

IS
Ilaria S.

Education Management, 500+ employees

Less than 6 months

3.0

Visual tool with paywall frustration

Pros

What I liked most was the design-focused interface. It honestly feels more like I am building a visual presentation instead of just a plain, boring form. The drag-and-drop feature is very easy to use and I love that I can include large, high-quality images for both questions and answer choices. That really improves interactivity. It also looks great on mobile phones without needing any adjustments which is a big plus for me.

Cons

Some essential features like exporting results are heavily restricted behind a paywall. Even though the free version allows unlimited questions I hit a wall when I needed to properly analyze my data and export it to Excel or CSV. That part was definitely frustrating.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

7

Functionality

6

A
Anonymous

Consumer Electronics, 51-100 employees

Free Trial

4.0

Quick launch with clean results

Pros

It was very easy and quick to set up which helped us move fast and test things quickly. We were able to launch without delays. I also liked how the data was presented in such a clean and readable way. It made reviewing the results simple and efficient.

Cons

There are not many options when it comes to creativity. My surveys look good and clean but they do end up looking pretty standard overall. I wish there were more ways to make them stand out visually.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Marketing and Advertising, N/A employees

Free Trial

3.0

smooth research tool with limited free features

Pros

I find it is very easy to create surveys and gather information. It's an amazing tool for research and analysis. I was able to develop my surveys smoothly without any complications and the whole process felt simple and organized.

Cons

I think the free account lacks some working features that would really improve the experience. If a few more features were unlocked in the free version it would make the platform much more appealing and flexible.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

7

Functionality

7

A
Anonymous

Research, 1-10 employees

Free Trial

5.0

Unlimited responses and great free themes

Pros

At first, I tried using some other online survey tools but I was honestly disappointed because one of them only allowed 10 responses per month. That limitation did not work for me at all. So I searched on Google for a tool that would allow unlimited responses and that's when I found it. It turned out to be exactly what I needed. On top of that, it offers amazing free features and themes that I didn't see on other survey platforms.

Cons

Honestly... I don't really have any complaints. I have been enjoying every part of the service so far and have not run into any real issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Doris S.

Computer Software, 11-50 employees

Free Trial

5.0

interactive tool with amazing support

Pros

Creating the survey was surprisingly fun....yes, actually fun. The interface is interactive and the flow of building the survey just made sense to me. I really appreciated the wide range of interaction types available because it made everything feel fresh and engaging. According to our users, the survey was not just successful, it was even entertaining. I also want to give huge credit to the support team. I did not get a faceless chatbot or automated replies. Instead, I spoke to a real person who was responsive, helpful and genuinely kind. That kind of support is rare. Honestly 10 out of 10, I would definitely reach out for help again.

Cons

Its honestly hard to point out anything major because we didn't face any real roadblocks. If I had to mention something small, I'd say I'd love a few more formatting options for answer scales. But that's really just me nitpicking because the overall experience was positive and now I just want even more features to play with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SS
Shirley S.

Computer Software, 11-50 employees

Free Trial

4.0

Clean interface with minor limitations

Pros

I really like how nice and clean the interface looks. It was easy to get onboarded and start using right away. I was also able to share the survey with collaborators without any trouble. I especially appreciate the right-to-left capability for Hebrew which makes it much more accessible for our needs.

Cons

One thing I didn't like was that I could not put one question per page. All the questions were displayed on a single page which was not ideal for my setup. I also noticed there was not a force ranking or ranking question type available which would have been helpful.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

RS
Raj S.

Information Technology and Services, 51-100 employees

More than a year

4.0

Friendly UI with real time insights

Pros

UI is very friendly and the dropdown menus make designing a survey feel smooth. Everything flows smoothly. I also love that it provides real-time analytics so I can see the results instantly as people respond.

Cons

The free version has limited functionality especially when it comes to exporting data. That restriction can be inconvenient. Also while customer service is helpful sometimes it takes a bit of time to get a response.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

NIC
Nehemias Isai C.

Higher Education, N/A employees

Free Trial

5.0

flexible design and student friendly appeal

Pros

The platform is very easy to use. The simplicity of the platform helps me create any type of request or survey exactly the way I want. It gives me the flexibility to design things in my own style without feeling restricted.

Cons

Price could be a concern.. especially since this platform could be very helpful for university students. Making it more accessible and affordable for students would make a big difference.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

NF
Nicolas F.

Hospitality, 11-50 employees

Free Trial

5.0

nice survey types with free plan limits

Pros

There are so many different types of surveys I can create like single choice, multiple choice, rating scales and even picture selection questions. It gives me a lot of flexibility and helps me design the survey exactly the way I want.

Cons

I feel like the free version has too many limitations and on top of that, they only offer a monthly subscription plan. I would honestly be happy to pay for the service but I'd prefer if there was an option to pay per survey instead of committing to a monthly package.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

A
Anonymous

Information Services, 500+ employees

Free Trial

4.0

Easy to use with export restrictions

Pros

I appreciate how easy it is to use and the variety of options available when creating surveys. it makes the whole process simple while still offering plenty of features to build detailed and customized questionnaires.

Cons

The ability to export the questionnaire is somewhat limited. Being able to easily extract and download the full questionnaire would make things much more convenient for my needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

WJR
William Jr R.

Health, Wellness and Fitness, 51-100 employees

Free Trial

5.0

Reliable feedback tool that just works

Pros

It is very reliable tool especially when I need to gather feedback from my target audience. I can count on it to collect responses smoothly without worrying about technical issues.

Cons

There really is not much to complain about. So far I've found it to be a reliable tool for collecting feedback and it has worked well whenever I have used it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LL
Luca L.

Information Technology and Services, N/A employees

Less than a year

3.0

interactive design with price barrier

Pros

I find it very easy to use and extremely interactive. I can create really attractive surveys that actually engage the people answering them which is very different from the usual boring surveys you see online. It's genuinely a very nice and useful tool.

Cons

Unfortunately to access the complete results, I need the paid version and I do feel that it's expensive. That part can be discouraging especially if you're trying to stay within a budget.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

6

YE
Yolanda E.

Architecture & Planning, N/A employees

Free Trial

5.0

Clean design and smooth experience

Pros

The design which I like most because everything looks clear and organized. All the questions are easy to read and the platform is simple to use which makes the whole experience smooth for me.

Cons

Honestly I have not experienced any inconvenience. It's comfortable to use, very visual and everything feels clear and well presented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP
Marko P.

Photography, N/A employees

Free Trial

3.0

Beginner friendly but slightly unstable

Pros

this tool have an easy-to-use interface and a very simple signup process. Getting started did not take much time and I was able to begin creating surveys right away.

Cons

The thing I like least about it is the inconsistency I've noticed at times. It does not always feel completely stable which can be a little frustrating.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

KH
Kiran H.

Market Research, N/A employees

Free Trial

3.0

Great for beginners

Pros

I think it's a great site for beginners. The options available are impressive and it offers a lot of useful features that make building surveys easier even if you don't have much experience.

Cons

It doesn't work well on Internet Explorer. The performance is not smooth on that browser which can be inconvenient if someone still relies on it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

6

CB
Cindy B.

Health, Wellness and Fitness, N/A employees

Free Trial

4.0

customizable with real time analytics

Pros

What I like most is how easy it is to use and how much I can customize my surveys. I also really appreciate being able to access live analytics while the survey is still running so I can monitor responses in real time.

Cons

I was not able to see the free text responses to questions in the live analytics section. That made it harder for me to review detailed feedback while the survey was still in progress.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

NR
Naseem R.

Health, Wellness and Fitness, 500+ employees

More than a year

3.0

Versatile tool with limited free trial

Pros

It is very good, easy to use and easy to understand. It's useful not only for market or organizational surveys but also for academic research which makes it versatile for different purposes.

Cons

Free trial comes with limited features which makes subscribing almost necessary if I want to fully enjoy and explore everything the platform offers. I felt a bit restricted until upgrading.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

7

Functionality

7

SC
Sandra C.

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

Great for customer insights

Pros

I use this tool to better understand customer mood and feedback. It helps me gather insights that show how customers are feeling and responding.

Cons

No cons so far. My experience so far has been smooth and trouble-free.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10