Apparel & Fashion, 1-10 employees
Free Trial
“How it worked for me”
Pros
I like how it makes writing emails super simple. It's honestly really good and saves me a lot of effort when I'm putting things together.
Cons
Honestly, I don't think there was anything I didn't like about It. Everything worked just the way I needed it to.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Law Practice, 11-50 employees
Less than a year
“Real time-saver”
Pros
It works almost everywhere you can type. It saves me tons of time when I'm typing the same stuff over and over again for work. There are so many cool ways to use it. Like I just type ".d" and it drops in today's date, no need to type it manually. That's just one little thing but imagine how much time you save when your whole team starts using it. If you build it into your daily work, you'll definitely feel the difference. Plus it's very easy to set up, learn and add new shortcuts.
Cons
Nothing comes to mind really. It does exactly what I need and it's so simple that I haven't run into any bugs or problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Real Estate, 101-500 employees
More than a year
“Totally worth every penny”
Pros
I LOVE TextExpander. It's seriously one of my favorite tools out of everything we use. In Ops, we're always typing the same stuff when we reply to customers and this tool has saved us a crazy amount of time. The best part is that you can make your own personal shortcuts or create ones the whole team can use.
Cons
Not sure if it was an admin permission thing or what but for a while I couldn't make new snippets directly in the app. Thankfully, I could just log into their website and create my personal snippets there, so it wasn't a big deal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 1-10 employees
Less than 6 months
“This tool saves time!”
Pros
What I really like is that I don't have to type out those long sentences I use all the time to describe tasks. It's a total lifesaver for stuff like time tracking or when I'm writing up similar docs every day. And I can make my own personal snippets too, not just use the ones shared with the team which is awesome.
Cons
The interface could definitely use a more modern look but that doesn't get in the way at all. It's super easy to use and honestly once it's set up, I barely even need to open the app.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 1-10 employees
Less than 6 months
“Smooth templating no matter where you are”
Pros
I appreciate that I can use it for emails, text messages and even our site's chatbot. It's also very simple to share with the team and tweak how I want. Setup was smooth and any time I've needed help, their support team got back to me fast.
Cons
I had a couple small issues with the user interface and it wasn't the most intuitive at first. But I found some helpful docs and their support team got back to me fast, so that helped.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Honestly changed the way I work”
Pros
It helps me type fast enough to keep up while I'm actually talking to people. That's been a game-changer for me.
Cons
The only downside is that I wish I had found out about this tool 10 years ago!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 500+ employees
More than a year
“Cut down a ton of work time”
Pros
What's not to love? We've got over 1,000 shortcuts saved for all kinds of things, customer questions, product info, workflow stuff etc. It's saved us a huge amount of time. I used it a lot in my last role and even in my new job, I'm still saving hours every week. I get the weekly report so I know it's working!
Cons
It does act a little buggy sometimes. Like right now I can't edit or create shortcuts in the app and I have to go on their website to do that. Also I wish they made it easier to sort things. If I want to move a bunch of snippets into a folder, I have to do it one by one which is kind of annoying.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Cosmetics, 101-500 employees
More than a year
“Speed up my typing tasks”
Pros
I found this tool a while ago and it's been amazing. It helps you save so much time by letting you set up shortcodes that auto-fill full paragraphs. It's perfect when you need to say the same thing again and again. I've been using it for a while now and I totally recommend it. It saves a lot of time!
Cons
It's a fantastic tool. Honestly I don't have anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Publishing, N/A employees
More than a year
“Super handy tool!”
Pros
It saves me a ton of time and it's easy to use. Nothing complicated about it at all.
Cons
The feature where the cursor jumps to a certain spot in the snippet doesn't always work for me or maybe I'm not using it right. I've looked around but haven't found a fix yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Human Resources, 1-10 employees
Less than 6 months
“No complaints, it just works”
Pros
It is a total time-saver. You don't have to come up with the same phrases over and over anymore. For the stuff you say a lot, it really helps you drop it in quick and get on with things.
Cons
It took me time to figure everything out but once I got the hang of it, it became very easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 11-50 employees
More than a year
“Glad I got this one”
Pros
This software has saved me hundreds of hours, no exaggeration. It just takes the repetitive work out of my day.
Cons
Nothing to complain about, it's awesome! This tool seriously makes my day-to-day stuff way easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 101-500 employees
More than a year
“Love how easy it is to use”
Pros
It's veryyy helpful most of the time but I'll be honest when I'm using shortcuts and then have to switch to regular writing or chatting with someone, it sometimes throws me off a bit.
Cons
One thing that threw me off is that sometimes, when I use a shortcut it automatically expands into a full sentence I didn't mean to send especially when I'm writing emails or leaving comments. That's something I have to watch out for.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
8
Functionality
8
Telecommunications, 500+ employees
Less than a year
“My experience with TextExpander”
Pros
I get through my tasks way faster now. It really helps me hit my daily goals or quotas without stress.
Cons
I've got nothing bad to say, everything's been smooth for me so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10