Total 25 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

24%

3

Stars

8%

2

Stars

0%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

AM

Adriano M.

Education Management, 1-10 employees

Less than 6 months

1.0
July 2025

Terrible transcription results

Pros

I cannot find anything positive about this app as the transcription results are terrible.

Cons

I feel completely ripped off after paying for this service especially given the absurdly short seven-day refund window which didn�t give me enough time to properly test its real-world performance. In my experience it�s been the worst transcription app I�ve ever tried.. inaccurate, slow and far from what was advertised. The whole situation has been incredibly disappointing and frustrating to say the least.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

DY

Dorukan Y.

Computer Software, 11-50 employees

Less than a year

4.0
April 2025

easy calendar linking and summaries

Pros

In my opinion it is a good platform because I can link my calendar without hassle and the app automatically joins my meetings to record them. Afterward I can instantly create concise summaries making client follow-ups easy and efficient.

Cons

The lack of CRM integrations is most frustrating as I cannot smoothly manage client info and follow-ups within my team's existing tools.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

AA

armando a.

Publishing, 1-10 employees

Less than 6 months

1.0
March 2025

Many errors in transcripts

Pros

I�ve noticed this app consistently makes errors in transcripts often getting words, phrases and punctuation wrong which undermines its core purpose. When accuracy isn�t reliable it creates more work to review and correct rather than saving time. That kind of performance is definitely not acceptable for a tool meant to manage transcription.

Cons

Transcription support for European Portuguese is very poor and often unusable.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

EB

Edvinas B.

Commercial Real Estate, 51-100 employees

Free Trial

4.0
March 2025

decent enough and simple to use

Pros

It is easy and simple to use on my phone.

Cons

Like other tools I get about 80% accuracy from it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

7

AB

ana b.

Farming, 1-10 employees

Less than a year

5.0
March 2025

Full-featured and easy to use

Pros

It's a full-featured platform that genuinely includes all the tools I need wrapped in an interface that's consistently easy to use. I don't have to sacrifice power for simplicity and that balance makes it an incredibly reliable part of my daily workflow.

Cons

The price could be more affordable as I feel like cheaper monthly plans would make commitment easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LB

Lu�sa B.

Market Research, 1-10 employees

Less than a year

5.0
March 2025

Big fan of meeting and study tool

Pros

I am a big fan of this tool ! I use it in meetings and for studying with videos. I happily recommend it.

Cons

I wish I could buy extra one-off credits even while on a subscription.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RP

Ramon P.

Retail, 101-500 employees

Less than a year

4.0
March 2025

effective, easy, reliable app

Pros

The app is effective, easy to use and reliable. Every meeting is saved so I don't need notes and the AI chat feature is impressively helpful.

Cons

It's on the pricier side and I am unsure if I can downgrade after upgrading which makes me hesitant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SH

Saadia H.

Education Management, 51-100 employees

Less than 6 months

4.0
March 2025

Impressive accuracy for interviews

Pros

I'm genuinely impressed by how accurately it transcribes interviews and I've noticed its performance does depend significantly on the language being spoken. For some languages the precision is remarkable while for others it might require a bit more review. It's a powerful tool and being aware of those nuances helps me use it most effectively for my specific needs.

Cons

Even with a premium subscription the service features feel limited.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

NAS

Nilton Alexandre S.

Computer Software, 11-50 employees

Less than a year

4.0
March 2025

quite accurate and user friendly

Pros

Transkriptor is impressively accurate for transcribing meetings, interviews and lectures as results are precise and dependable. Moreover it handles multiple languages and the dashboard is clean and user friendly making it easy to organize audio, video and transcript files.

Cons

Being in Brazil the subscription is charged in USD so after conversion it's quite costly for me and other Brazilian users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

IF

IRENEE F.

E-Learning, 1-10 employees

Less than a year

5.0
March 2025

Very easy and simple to use

Pros

It's very easy to use and the app is simple to understand.

Cons

I have nothing to report as I enjoy working with it and don't regret it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CB

cl�ment B.

Retail, 1-10 employees

Less than 6 months

5.0
March 2025

user friendly and impressively accurate

Pros

I think the tool is super easy to use and impressively accurate. Plus it transcribes my recordings very well.

Cons

As a small company owner the base price is a bit high for our sporadic needs. An option to buy transcription minutes individually would be great.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

AA

Arwa A.

Education Management, 1-10 employees

Less than 6 months

5.0
March 2025

pretty perfect for university work

Pros

It's super easy to use which is exactly what I need when I'm juggling assignments and deadlines. It really helps me with my university work by organizing the research process and keeping my sources organized so I can focus more on actually learning and writing.

Cons

Transcripts sometimes take a while to generate.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

CC

cleide c.

Telecommunications, 51-100 employees

Less than a year

5.0
March 2025

Impressive speed and correction features

Pros

The speed of transcriptions and automatic punctuation and text correction is really impressive.

Cons

There are only a limited number of credits for transcribing videos which feels restrictive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

AHM

Antonio Henrique M.

Education Management, 1-10 employees

Less than 6 months

5.0
March 2025

Fantastic platform for report writing

Pros

This platform is fantastic as it has helped me so much with report writing and made the process much easier.

Cons

I wish I had more minutes in my account as I keep running out during long transcriptions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

EC

Estefania C.

Writing and Editing, 1-10 employees

Less than a year

5.0
March 2025

Really useful and well-structured transcriptions

Pros

It's really useful as it distinguishes speakers, adds accents, handles tricky words accurately and produces neat, well-structured transcriptions.

Cons

NO cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NV

Nataly V.

Human Resources, 101-500 employees

Less than a year

5.0
March 2025

easy video uploads and quick transcriptions

Pros

Uploading videos is not a problem and I can set up upload queues to save time. Transcriptions are quick too and editing subtitles is easy so they end up perfect.

Cons

There's no way to automatically replace words like changing book to Buk when detected.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AA

anuchit A.

Hospitality, 1-10 employees

Less than a year

3.0
March 2025

Good translation quality but limited value

Pros

The translation quality is good but it's not the best for other languages.

Cons

I don't think the limited translation time offers enough value for the money to justify paying.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

3

Functionality

4

JB

Javier B.

Law Practice, 1-10 employees

Less than a year

5.0
March 2025

easy interface and quick uploads

Pros

In my usage so far the interface is easy to use and uploading audio files is simple and quick.

Cons

Occasionally overlapping speakers make parts of the transcript unclear.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

PR

Paola R.

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
March 2025

Quick transcription of lengthy files

Pros

I can transcribe lengthy audio files very quickly with it turning what used to be a hours-long task into something that takes just minutes. That efficiency frees me up to focus on analysis, editing or just moving on to the next thing on my list.

Cons

Background noise or multiple people talking at once often leads to inaccurate or mangled transcriptions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

6

Functionality

7

SC

Shafquat C.

Insurance, 51-100 employees

Free Trial

3.0
March 2025

Consistently precise transcription output but bad UI

Pros

The transcription output is consistently precise.

Cons

The UI feels heavy and takes too long to load.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8