Transkriptor Reviews
Total 25 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars24%
3
Stars8%
2
Stars0%
1
Stars8%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Adriano M.
Education Management, 1-10 employees
Less than 6 months
“Terrible transcription results
Pros
I cannot find anything positive about this app as the transcription results are terrible.
Cons
I feel completely ripped off after paying for this service especially given the absurdly short seven-day refund window which didn�t give me enough time to properly test its real-world performance. In my experience it�s been the worst transcription app I�ve ever tried.. inaccurate, slow and far from what was advertised. The whole situation has been incredibly disappointing and frustrating to say the least.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Dorukan Y.
Computer Software, 11-50 employees
Less than a year
“easy calendar linking and summaries
Pros
In my opinion it is a good platform because I can link my calendar without hassle and the app automatically joins my meetings to record them. Afterward I can instantly create concise summaries making client follow-ups easy and efficient.
Cons
The lack of CRM integrations is most frustrating as I cannot smoothly manage client info and follow-ups within my team's existing tools.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
armando a.
Publishing, 1-10 employees
Less than 6 months
“Many errors in transcripts
Pros
I�ve noticed this app consistently makes errors in transcripts often getting words, phrases and punctuation wrong which undermines its core purpose. When accuracy isn�t reliable it creates more work to review and correct rather than saving time. That kind of performance is definitely not acceptable for a tool meant to manage transcription.
Cons
Transcription support for European Portuguese is very poor and often unusable.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Edvinas B.
Commercial Real Estate, 51-100 employees
Free Trial
“decent enough and simple to use
Pros
It is easy and simple to use on my phone.
Cons
Like other tools I get about 80% accuracy from it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
ana b.
Farming, 1-10 employees
Less than a year
“Full-featured and easy to use
Pros
It's a full-featured platform that genuinely includes all the tools I need wrapped in an interface that's consistently easy to use. I don't have to sacrifice power for simplicity and that balance makes it an incredibly reliable part of my daily workflow.
Cons
The price could be more affordable as I feel like cheaper monthly plans would make commitment easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lu�sa B.
Market Research, 1-10 employees
Less than a year
“Big fan of meeting and study tool
Pros
I am a big fan of this tool ! I use it in meetings and for studying with videos. I happily recommend it.
Cons
I wish I could buy extra one-off credits even while on a subscription.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ramon P.
Retail, 101-500 employees
Less than a year
“effective, easy, reliable app
Pros
The app is effective, easy to use and reliable. Every meeting is saved so I don't need notes and the AI chat feature is impressively helpful.
Cons
It's on the pricier side and I am unsure if I can downgrade after upgrading which makes me hesitant.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Saadia H.
Education Management, 51-100 employees
Less than 6 months
“Impressive accuracy for interviews
Pros
I'm genuinely impressed by how accurately it transcribes interviews and I've noticed its performance does depend significantly on the language being spoken. For some languages the precision is remarkable while for others it might require a bit more review. It's a powerful tool and being aware of those nuances helps me use it most effectively for my specific needs.
Cons
Even with a premium subscription the service features feel limited.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Nilton Alexandre S.
Computer Software, 11-50 employees
Less than a year
“quite accurate and user friendly
Pros
Transkriptor is impressively accurate for transcribing meetings, interviews and lectures as results are precise and dependable. Moreover it handles multiple languages and the dashboard is clean and user friendly making it easy to organize audio, video and transcript files.
Cons
Being in Brazil the subscription is charged in USD so after conversion it's quite costly for me and other Brazilian users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
IRENEE F.
E-Learning, 1-10 employees
Less than a year
“Very easy and simple to use
Pros
It's very easy to use and the app is simple to understand.
Cons
I have nothing to report as I enjoy working with it and don't regret it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
cl�ment B.
Retail, 1-10 employees
Less than 6 months
“user friendly and impressively accurate
Pros
I think the tool is super easy to use and impressively accurate. Plus it transcribes my recordings very well.
Cons
As a small company owner the base price is a bit high for our sporadic needs. An option to buy transcription minutes individually would be great.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Arwa A.
Education Management, 1-10 employees
Less than 6 months
“pretty perfect for university work
Pros
It's super easy to use which is exactly what I need when I'm juggling assignments and deadlines. It really helps me with my university work by organizing the research process and keeping my sources organized so I can focus more on actually learning and writing.
Cons
Transcripts sometimes take a while to generate.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
cleide c.
Telecommunications, 51-100 employees
Less than a year
“Impressive speed and correction features
Pros
The speed of transcriptions and automatic punctuation and text correction is really impressive.
Cons
There are only a limited number of credits for transcribing videos which feels restrictive.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Antonio Henrique M.
Education Management, 1-10 employees
Less than 6 months
“Fantastic platform for report writing
Pros
This platform is fantastic as it has helped me so much with report writing and made the process much easier.
Cons
I wish I had more minutes in my account as I keep running out during long transcriptions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Estefania C.
Writing and Editing, 1-10 employees
Less than a year
“Really useful and well-structured transcriptions
Pros
It's really useful as it distinguishes speakers, adds accents, handles tricky words accurately and produces neat, well-structured transcriptions.
Cons
NO cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nataly V.
Human Resources, 101-500 employees
Less than a year
“easy video uploads and quick transcriptions
Pros
Uploading videos is not a problem and I can set up upload queues to save time. Transcriptions are quick too and editing subtitles is easy so they end up perfect.
Cons
There's no way to automatically replace words like changing book to Buk when detected.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
anuchit A.
Hospitality, 1-10 employees
Less than a year
“Good translation quality but limited value
Pros
The translation quality is good but it's not the best for other languages.
Cons
I don't think the limited translation time offers enough value for the money to justify paying.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
3
Functionality
4
Javier B.
Law Practice, 1-10 employees
Less than a year
“easy interface and quick uploads
Pros
In my usage so far the interface is easy to use and uploading audio files is simple and quick.
Cons
Occasionally overlapping speakers make parts of the transcript unclear.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Paola R.
Arts and Crafts, 1-10 employees
Less than 6 months
“Quick transcription of lengthy files
Pros
I can transcribe lengthy audio files very quickly with it turning what used to be a hours-long task into something that takes just minutes. That efficiency frees me up to focus on analysis, editing or just moving on to the next thing on my list.
Cons
Background noise or multiple people talking at once often leads to inaccurate or mangled transcriptions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
6
Functionality
7
Shafquat C.
Insurance, 51-100 employees
Free Trial
“Consistently precise transcription output but bad UI
Pros
The transcription output is consistently precise.
Cons
The UI feels heavy and takes too long to load.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8