Unily Reviews

Pros

The home page customization was one of the best parts for me. I could really tailor it to fit how I work, with quick access to the tools and apps I use most often.

Cons

While the home page was customizable, I did notice some limits when trying to personalize other parts of the platform.

Pros

It gave us the chance to bring our company intranet up to date and make it feel much more modern.

Cons

It should provide better documentation and expand or improve its library of third-party integrations.

Pros

It keeps adapting and evolving alongside changes in technology and communication which makes it feel current and forward-moving.

Cons

There are times when technical support is a bit slow to respond to ad-hoc requests.

Pros

This tool helps keep everyone connected and automatically updates our work across the entire workflow. The intranet platform simplifies daily tasks, improves knowledge sharing and makes collaboration much more effective.

Cons

A few Microsoft Office features are still missing and there's no birthday widget. The CMS also has a minor issue and the SharePoint/Unily synchronization is extremely unreliable and frustrating to deal with.

Pros

Overall, the CMS is clear and user-friendly which makes it possible for administrators to build inclusive, consistent, visually appealing and engaging content without too much effort. Our digital marketing team already does a lot of web development in Umbraco and because Unily feels very similar, it was fairly quick for different developers to get comfortable with it. The native video hosting app and the built-in media library are also really valuable features.

Cons

On the downside, the document management side feels fairly limited especially since it doesn't support older SharePoint versions like the 2013 setup we still use and only works with the Online version. It works well enough for storing files but once the site holds a large volume of documents, finding specific ones is not very convenient unless you rely on Global Search. The document preview feature is helpful in some cases but it can also be misleading because users still need to download the file to use any hyperlinks inside it. There are also a few tools I assumed would have been standard from the beginning that have only been added recently and even now they don't match the quality of similar options from competitors. The biggest example is Forms for surveys which feels less user-friendly than SurveyMonkey. A live poll widget would also be a welcome addition so homepage voting results could refresh instantly as people participate.

Pros

the built-in social network is simple and that simplicity has really helped drive higher adoption among users across our company.

Cons

It would be even better if AI were added to personalize the content and overall experience. In 2020, a digital workplace really needs personalization so people can see relevant content at a glance.

Pros

Getting it up and running was incredibly simple and we were able to launch it very quickly even though we were under a tight deadline. That was a big advantage for us because we needed something that looked attractive to our users while still being simple to navigate and use. The mobile offering was another huge plus especially since it gave us a way to connect with front-line employees who do not have access to Office 365. On top of that, the CMS is very user-friendly and makes it possible to send email newsletters and monitor analytics all in one place without leaving the platform. The machine translation feature for all content is also fantastic and has been a really impressive capability.

Cons

A few of the customization options do require HTML, CSS and JavaScript knowledge if you want to get the most out of them. Also, while it does integrate with Yammer and Microsoft Teams, the number of widgets available for those two applications is still fairly limited.

Pros

Remote onboarding, training and deployment all went really well and I've been very happy with the whole process. The post-sale support has been just as strong and having a dedicated Client Services Manager makes the relationship feel personal rather than transactional. The platform's search function is excellent and it's clear the vendor is committed to continuous improvements and regular upgrades which helps it stay ahead.

Cons

Some Microsoft Office features still aren't available. There's also no birthday widget which was something our business used a lot and would have liked to keep.

Pros

navigation is clean and simple and setting up widgets on the admin side is simple. For a multinational company, the translation feature is especially important, even if the Google Translate accuracy can be a bit unreliable. The social features also add a lot to the overall user experience.

Cons

Over the past year, the platform has had quite a few glitches which have led to a lot of wasted time for Mowi employees trying to identify and resolve them. It really feels like the vendor should have stronger quality control in place so these issues are caught before they reach end users.

Pros

Using this software has been really simple, the functionality feels first-class and the range of possibilities seems almost endless.

Cons

It's hard to point to any major drawbacks with this product. The only thing that comes to mind is that it would be nice if the mobile app could be customized to match internal branding without it being an added cost.

Pros

Once you've spent a little time with it, it becomes very simple to use. The guides on the Universe site are excellent, really user friendly and there are plenty of features packed into it.

Cons

The multi-tenancy onboarding process could definitely be improved. It felt a bit like we might have been the first customer going through it.

Pros

The broadcast centre has been incredibly valuable and the use of images along with the polished layout has made our internal newsletters far more eye-catching and engaging.

Cons

putting widgets together has been a bit challenging although I understand that the next update should make that process much easier.