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Overview

Wavetel is a UK-based business communications provider, specializing in Hosted VoIP Phone Systems and SIP Trunking. Although international support is limited, it delivers reliable UK network coverage and affordable, feature-rich solutions. Advanced CRM integration further boosts team collaboration and operational efficiency.

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Wavetel Specifications

Real-time Communication

Mobile Accessibility

Integration with Other Tools

Customer Support

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What Is Wavetel?

Wavetel provides a comprehensive suite of telecommunication services designed for UK businesses. Their Hosted Phone System delivers enterprise-grade PBX functionality with minimal setup costs, offering flexibility and advanced features. The platform also includes SIP Trunking, ensuring scalable, reliable, and cost-effective voice services over traditional ISDN. In addition, Wavetel offers Business Broadband, Mobile, and SMS solutions, enabling businesses to consolidate communications with a single provider. This integration improves operational efficiency and simplifies management across all channels.

Wavetel Pricing

Wavetel offers flexible, competitive pricing plans. It includes:

  • Hosted Telephone 200: £4.99/month
  • Hosted Telephone: £9.99/month
  • Mobile SMS: 2p/SMS
  • SIM-only mobile plans: £16.00/month
Request a detailed Wavetel cost quote to choose the plan that fits your needs.

Disclaimer: The pricing is subject to change.

Wavetel Integrations

The software supports integration with multiple systems and platforms, such as: Yealink/SNOM Integration and CRM. Book a Wavetel demo to explore these integrations in detail.

Who Is Wavetel For?

Wavetel software is ideal for a wide range of industries, including:

  • Medical
  • Education
  • Solicitors

Is Wavetel Right For You?

Wavetel is an excellent choice for UK businesses seeking a unified, feature-rich communication platform that prioritizes cost-efficiency and flexibility. If your company relies heavily on seamless customer interaction, the robust CRM Integration feature—which provides inbound call popups, call logging, and click-to-dial functionality—is a significant advantage. It is particularly well-suited for organizations in regulated niches like Medical, Education, and Solicitors who need reliable call recording and advanced communication management tools to ensure compliance and boost internal productivity.

Still doubtful if Wavetel software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Wavetel Features

This enterprise-level Private Branch Exchange (PBX) is fully hosted, eliminating the cost and complexity of owning on-premises hardware. It includes essential business features such as digital-receptionist, hunt groups, voicemail, extensions, and the ability to set customized music-on-hold to professionally manage high call volumes efficiently.

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The HUB UC application centralizes team communications, offering voice calling and online collaboration tools accessible across all device types. Features include centralized contacts, call history tracking, and desktop notifications; all secured with robust AES-256 encryption. This ensures team participation and productivity is enhanced from any location.

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Secure the future of your voice telecommunication services by leveraging scalable and reliable SIP trunk services over legacy ISDN connections. Wavetel's cost-effective solution allows businesses to maintain high-quality call services while providing flexibility and continuity, making it ideal for modernizing your existing Private Branch Exchange (PBX) infrastructure.

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Manage your entire phone system remotely through a user-friendly online portal with a clean interface. This centralized tool allows for complete control over extensions, auto attendants, call queues, and business hours. It also provides real-time and historical call analytics, detailed wallboards, and simplified inbound call routing management.

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Pros And Cons of Wavetel

Pros

  • Robust CRM integration enabling automated call logging, click-to-dial, and inbound call pop-ups

  • Provides a complete suite of unified communication services (VoIP, SIP, Mobile, Broadband) from a single UK provider

Cons

  • Data migration from older systems can be time-consuming

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Frequently Asked Questions

Wavetel offers integration with various systems, including Microsoft Teams (via Direct Routing), and CRM Integration for enhanced business productivity.

Yes, the platform supports REST APIs for its pay-as-you-go Mobile SMS service, enabling custom integrations and automation.

Yes, HUB UC from Wavetel offers mobile apps that support both iOS and Android devices.

Wavetel’s interface and documentation are provided in English.

Wavetel offers support via a website FAQ section and a customer support phone line.

Typical users are UK-based Small to Medium-sized Businesses (SMBs) across various sectors, with solutions specifically tailored for high-compliance industries such as medical, education, and solicitors.

Wavetel offers flexible plans, including pay-as-you-go options for SMS, and tiered monthly subscriptions for hosted telephone systems, such as the £4.99/month (200 minutes) and the £9.99/month (unlimited calls) plans. Get a personalized Wavete price quote today.

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