Add to Compare

Add to Compare

Add to Compare

Compare Otter.ai vs Variphy

Overall Rating

Ease of Use

8

0

Customer Support

9

0

Value for Money

9

0

Functionality

9

0

Specifications

Agent Scheduling and Management
Call Recording
Call Reporting And Analytics
Call Routing
Cloud-Based Calling
Real-Time Dashboard
Speech Analytics

Pros and Cons

Pros

Imports pre-recorded audio/video files

Learns custom vocabulary

automatically captures and assigns action items from meetings

User-friendly interface for fast call reporting

Highly customizable reports and dashboards

Powerful call log investigation and troubleshooting


Cons

Lower accuracy for non-standard and non-native accents

Performs poorly with low-quality audio

Limited control to cancel running reports

Occasional bugs require engineering support

Pricing