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Compare Otter.ai vs Variphy
Overall Rating
Ease of Use
8
0
Customer Support
9
0
Value for Money
9
0
Functionality
9
0
Specifications
Agent Scheduling and Management
Call Recording
Call Reporting And Analytics
Call Routing
Cloud-Based Calling
Real-Time Dashboard
Speech Analytics
Pros and Cons
Pros
Imports pre-recorded audio/video files
Learns custom vocabulary
automatically captures and assigns action items from meetings
User-friendly interface for fast call reporting
Highly customizable reports and dashboards
Powerful call log investigation and troubleshooting
Cons
Lower accuracy for non-standard and non-native accents
Performs poorly with low-quality audio
Limited control to cancel running reports
Occasional bugs require engineering support
