Add to Compare

Add to Compare

Add to Compare

Compare Smokeball vs Virtual Collector

Overall Rating

Ease of Use

9

0

Customer Support

10

0

Value for Money

9

0

Functionality

9

0

Specifications

Billing & Invoicing
Case Management
Client Management (CRM)
Client Portal
Compliance & Security Features
Court Calendaring & Scheduling
Document Automation/Assembly
Document Management
e-Signature
Reporting and Analytics
Time Tracking
Trust Accounting
Workflow Automation

Pros and Cons

Pros

Intuitive interface that easily manages files, documents, and calendars

Offers a template library and automation tools to generate documents

Quick e-filing of pleadings via built-in InfoTrack integration

Easy to store files and search them through search engine

Highly customizable workflows streamline debt collection processes

Robust omni-channel communication including SMS and web chat

Secure client and consumer portals improve payment self-service


Cons

Initial setup can take time

Reporting feature could be made simpler, according to software users

Trust accounting not offered

Customer support response times may vary

Lacks a dedicated mobile app for on-the-go use

Pricing