
Access Coins Reviews
Total 25 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars52%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kathy
Environmental Services, 500+ employees
More than a year
“Efficient Data Finding
Pros
What I appreciate is the simple search feature which is user friendly and makes finding what I need much faster.
Cons
What stood out to me was the large number of functions and parameters in the system, many of which can change with just an upgrade or service pack.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Holly
Construction, 101-500 employees
More than a year
“Great Payroll Reporting
Pros
I like how much data the software can process and report, especially within payroll where I can set effective dates for payroll item or union rate changes which makes tax periods so much easier. It also helps me manage jobs from forecasting to tracking costs, while mobile tech supports our service department and I've always found the Coins help desk timely, thorough and eager to resolve issues.
Cons
I wish the reporting was more flexible because I don't like having to rely on COINS to create or modify reports for an extra cost after already paying license fees.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
8
Peter
Construction, 101-500 employees
More than a year
“Highly Adaptable Software
Pros
The latest version has been very adaptable for me, handling changes in business processes smoothly and meeting last-minute reporting requirements from customers without any complications.
Cons
Since it's a very customizable platform for me, the implementation phase can take a while before everything is customized to your exact needs.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Almas
Utilities, 101-500 employees
More than a year
“Flexible Job Cost Tools
Pros
I find the system security scheme along with Job Cost and BI Reporting modules very effective, as they're easy to follow, flexible and provide me with the efficiency I need in managing data.
Cons
The DM module works well for scanning, indexing and uploading, though I feel the keyword maintenance around service orders could definitely be improved.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Joe
Construction, 101-500 employees
More than a year
“Convenient Web Platform
Pros
COINS offers a convenient web platform with user-friendly interfaces and I like how it makes accessing a wide range of project data easy.
Cons
I've noticed that the product gets updated often, which is both a pro and a con, since it brings enhancements but also requires some testing on our side.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8