Access Coins Reviews

“Strong Organizational Support

Pros

During project implementation, what stood out most to me was the strong organizational support. A detailed plan, well-managed tasks and simple menus helped me stay on track while making the entire process smoother.

Cons

Bank reconciliations are difficult if the bank's export format doesn't match COINS' import requirements and this often forces us to do manual work. Reporting also has too many variable options and if we use it inconsistently, two people running the same report may still get different results.

“Great & Easy to Use

Pros

I find the system both solid and easy which gives me confidence in relying on it. The user-friendly design makes my work more easy and allows me to focus on completing projects rather than worrying about the tool itself.

Cons

I think budgeting has to be set per unit rather than as a lump sum, because this makes it harder for technicians like us to view totals on work orders.

“Helpful Support

Pros

It's really simple for me to use and even though I'm still learning, I've found the consultants to be very helpful and supportive whenever I need guidance.

Cons

Overall the experience has been positive for me so there's not much else i can critique.

“End to end solution

Pros

I like having the ability to create user-friendly desktops that make work smoother. My users appreciate how simple payments are and I enjoy that it truly feels like an end to end product.

Cons

I think there are too many ways to complete the same task and inconsistent report naming makes it difficult to locate the right reports.

“Efficient Multiple Task Management

Pros

I am able to extract subcontractor information quickly and with minimal effort which makes managing multiple tasks much more efficient for me.

Cons

The overall format of COINS feels outdated for me and it can benefit from modernization.

“Perfect for project management

Pros

COINS has given me the best capability for managing large construction projects. Planning and budgeting difficult engineering tasks feels easier now and also I find financial and resource management easy with its workflow and scheduling system.

Cons

This tool is pretty nice and excellent and can be widely used for large construction and engineering project cost management in our company but the I think the quality of technical support could still be improved.

“Good overall but lacks accounting features

Pros

I like that the data management features are powerful and I can search and view information across many fields in whatever way I need. Also, customizing columns, sorting views like in Excel and exporting results quickly gives me flexibility that other software don't provide.

Cons

I spend most of my time in accounts payable and I find COINS doesn't have accounting features since I can't view invoices while entering data. I've had to create workarounds outside the software to manage invoices more efficiently.

“Positive Experience

Pros

This software was simple for me to install and I love that it doesn't take up much space while still being user-friendly. Keeping all my bids in one place has become more organized and stress-free.

Cons

I felt the software was a little plain at first, with some glitches, though customer service was always easy to reach and quick to help.

“Easy Web Integration

Pros

When I started using the system it was very easy to configure so this allowed our different companies with diverse business lines to function independently. Also because the software is fully web-based and easily connecting through APIs and web services all that makes integration pretty effortless for me.

Cons

Since the system is highly configurable, there's definitely an initial learning curve but once I understood it, the flexibility became a strong advantage.

“All in One System

Pros

The Mobile Technician feature has been a standout for my team as it gives technicians the ability to add photos and notes directly on equipment issues. And running the entire business from operations to accounting in one system feels easy and bulk data imports and exports save me time.

Cons

Implementation was difficult, not because of the software's flexibility but because our users struggled to adapt to new processes.

“Customizable Setup

Pros

Ease of use has been one of the strongest points for me. The setup was simple and I could customize user configuration and that allowed me to adapt the software exactly to how I want to work.

Cons

Even after the first year of installation, I still found small but unimportant bugs in reporting and functionality, which sometimes slowed workflows.

“Efficient Payroll

Pros

I like that I can configure the system to fit my business needs and the payroll module has been especially helpful since it cuts down the time it takes me to process payroll significantly.

Cons

My biggest frustration is the frequency of updates, as each one requires a lot of testing for us as end users.

“Flexible and Adaptable

Pros

What stands out most to me is the unlimited potential in designing the software to work exactly how I want it to for my company. That flexibility makes it adaptable to different needs.

Cons

Like most systems, I found there to be a learning curve but with practice it gradually became more manageable.

“Covers All Business Needs

Pros

The software has addressed nearly all of my business requirements as a complete ERP system and I've appreciated the high level of customization that's available throughout.

Cons

When we first started, some areas felt clunky and required heavy QA due to customization, though I've seen great improvements over time.

“Excellent Team Support

Pros

The project management portion has been great for my team and very easy for project managers to use. It's helped us manage jobs more effectively and I've always found the support team quick, clear and genuinely helpful.

Cons

Upgrading can feel difficult if you're not fully familiar with the product but with continued use it becomes much easier for me.

“Great Remote Reporting

Pros

This tool has been very comprehensive for me, handling back-office needs while also handling things like data collection and reporting for remote users. It gives my operational units a better and more broader coverage as well.

Cons

I've noticed development is always focused on future versions but I wish there were more attention on improving the versions we actively rely on for daily business.

“Smooth Cloud Experience

Pros

I liked that the software was cloud-based with a user-friendly interface which made it easy for me to adapt without needing heavy technical training.

Cons

The data migration process was challenging when mapping our old structure to the COINS system but after several calls with their team, we managed to sort it out and complete the import successfully.

“Covers Most ERP Needs

Pros

Being browser-based, flexible to run on-premise or in the cloud and fully configurable has been a big advantage. I like that it runs on open source Linux, covers most ERP needs and even provides iOS apps for service management, construction and CRM, with active development continuing.

Cons

I think there is a small learning curve for first-time users but with a bit of practice it becomes much easier to get comfortable with the system.

“Powerful Data Tools

Pros

The bulk, concurrent and multi-update functions make it easy for me to maintain information quickly and efficiently. I also value the powerful reporting and analysis tools that give me multiple ways to view and use my data.

Cons

It's not the most simple software and even with training I found myself needing to dedicate serious time to fully understand how everything works.

“Reliable Module Integration

Pros

The modules within COINS work easily together and I've found the software to be very reliable in supporting my day to day operations.

Cons

The interface felt confusing at first but I noticed that new users quickly adapt once they get familiar with the layout and processes.

“Efficient Data Finding

Pros

What I appreciate is the simple search feature which is user friendly and makes finding what I need much faster.

Cons

What stood out to me was the large number of functions and parameters in the system, many of which can change with just an upgrade or service pack.

“Great Payroll Reporting

Pros

I like how much data the software can process and report, especially within payroll where I can set effective dates for payroll item or union rate changes which makes tax periods so much easier. It also helps me manage jobs from forecasting to tracking costs, while mobile tech supports our service department and I've always found the Coins help desk timely, thorough and eager to resolve issues.

Cons

I wish the reporting was more flexible because I don't like having to rely on COINS to create or modify reports for an extra cost after already paying license fees.

“Highly Adaptable Software

Pros

The latest version has been very adaptable for me, handling changes in business processes smoothly and meeting last-minute reporting requirements from customers without any complications.

Cons

Since it's a very customizable platform for me, the implementation phase can take a while before everything is customized to your exact needs.

“Flexible Job Cost Tools

Pros

I find the system security scheme along with Job Cost and BI Reporting modules very effective, as they're easy to follow, flexible and provide me with the efficiency I need in managing data.

Cons

The DM module works well for scanning, indexing and uploading, though I feel the keyword maintenance around service orders could definitely be improved.

“Convenient Web Platform

Pros

COINS offers a convenient web platform with user-friendly interfaces and I like how it makes accessing a wide range of project data easy.

Cons

I've noticed that the product gets updated often, which is both a pro and a con, since it brings enhancements but also requires some testing on our side.