AccuLynx Software Reviews

“We love acculynx!

Pros

I like the notes and dashboard. The layout is very simple and functional, making it easy to navigate.

Cons

It would be helpful to have a draft mode that automatically saves notes. Sometimes, if you're typing a note and switch to another profile, your work gets lost. It would be great to have this feature. Also, the inability to edit or delete notes and the lack of customizable layouts for sister-companies can be problematic. I wish there were options to customize layouts and manage profiles better. Unmarking dead leads and transferring profiles would also be useful.

“Review

Pros

I value the quote and estimate system along with its integration with QuickBooks. This setup simplifies the process of generating and sending invoices to customers, streamlining our financial operations and making everything more efficient.

Cons

For estimates, it would be better if the system broke down total square footage from largest to smallest materials. For example, with a 55-gal and a 5-gal option, it should automatically calculate 2 55-gal drums for 110 square feet instead of listing 2 55-gal drums and 22 5-gal buckets. The algorithm needs adjustment for better accuracy.

“Love the photo features

Pros

Photo reports, albums, PDFs, the AccuLynx camera, and editing features are all great.

Cons

The price seems high at $120 per user instead of $100. As a startup, I wish there were more support for new businesses. Spending a lot upfront without any significant return from a major company like AccuLynx is a bit disappointing.

“Excellent CRM for High Volume

Pros

AccuLynx is very intuitive, even for contractors who are more comfortable with a hammer than a computer. We use many automation features, making it easy to keep our customers informed throughout the project and keep our sales team updated.

Cons

It would be nice to have more integrations with other software, offering more choices for where to invest time and money. Additionally, keeping track of all the add-ons and separate features is challenging. I think the production tool should be available on all AccuLynx platforms.

“Happy with the Software so far!

Pros

It's incredibly convenient for roofing companies! The features and functionality are tailored to meet the specific needs of the industry, making operations smoother and more efficient.

Cons

The cost for extra services and add-ons is quite high.

“AccuLynx is a great product to help manage leads and keep track of where we are at in the process

Pros

I appreciate that I can scan in my documents and select folders for each one. It saves instantly as long as I have a reliable connection.

Cons

When my AccuLynx synced with my sales rabbit, it used to create two leads for every homeowner, but I managed to resolve that issue.

“Fast, powerful. efficient

Pros

The integration with Eagleview and the material ordering templates has made ordering materials incredibly fast and straightforward. It's cut the time needed in half, if not more. Uploading and accessing documents is quick and simple. The customization and automation save time and ensure nothing falls through the cracks. The texting function helps keep everything organized and accessible.

Cons

I'd like the ability to attach invoices and other PDFs directly to payment screen items. I also wish the add-ons weren't so pricey.

“Could have better features

Pros

I love the numerous features that let me customize each project.

Cons

I'm not happy that there's no way to assign tasks chronologically in the Task Manager. We have to enter numbers and the system organizes them, but I keep having to rearrange the numbers whenever I add a new task. We organize tasks based on location and urgency.

“Why we LOVE Acculynx platform

Pros

The simplicity of the CRM is beyond words, it's perfectly suited for our roofing company, making all estimates, orders, and job information readily available with everything recorded for everyone to see.

Cons

No drawbacks at this time, it's a simple platform that simplifies our daily operations.

“Awesome

Pros

Everything is easily accessible and straightforward. I recommend it to anyone.

Cons

Nothing at all. It's tough to think of anything.

“Helps with client organization

Pros

It helps me keep leads organized and manage everything related to a client.

Cons

The crashes are frustrating, and the mobile view is quite a hassle compared to how nice it is on a tablet.

“Best system by far!

Pros

The productivity is much better than previous CRMs I've used; it's very intuitive!

Cons

I have no complaints, and our account manager has been incredibly helpful with everything!

“Acculynx

Pros

I find that it's very simple to use and tailor to our specific needs. The customization options allow me to adapt the system precisely to our requirements, making it a highly flexible tool for our operations.

Cons

The initial setup was challenging. Managing information in and out in bulk is a real hassle.

“Great product

Pros

It's quite intuitive to use both on mobile devices and at the office. The interface is designed to be user-friendly and accessible in any setting, whether I'm on the go or working at my desk.

Cons

Some of the functions for transferring data from my phone to the app need improvement.

“Great Everyday Usage

Pros

AccuLynx is very easy to use and learn, making it highly accommodating. The system is designed to be simple from the start, ensuring that even new users can quickly get up to speed and customize it to fit their needs.

Cons

Mobile app access is significantly lower compared to the desktop web version.

“Great Service

Pros

I really admire having access to a help desk for support and charts for tracking sales. The availability of direct assistance and detailed sales tracking tools makes managing and resolving issues much easier while keeping a close eye on our sales performance.

Cons

I'm not a fan of the apps for subcontractors, they need more work and development.

“Integrations that ACTUALLY work

Pros

The most significant advantage compared to past competitors is the ease of integration. We previously used JobNimbus, where nearly every promised integration either couldn't be implemented or required a lot of backend work. AccuLynx makes integrating other systems into itself straightforward. It's genuinely versatile, although books still need full reconciliation in QuickBooks, and last-minute order changes need a phone call. But otherwise, it hits the mark. For leaner companies, its open-source approach allows for quick adjustments and maneuvering.

Cons

The only drawbacks are the field app and the cost (relative to some competitors). It's definitely a premium product, and the price reflects that. For our company, that cost is justified by the software's efficiency and its ability to communicate across the organization. The field app needs a complete overhaul; it's glitchy and inconsistent, which is problematic in urgent situations.

“Great for keeping me organized and engaged with my day to day operations.

Pros

The ease of use and the mobile app are fantastic, especially since I'm mostly out in the field.

Cons

The monthly price is a bit high, but this product helps me handle a greater volume of work with less stress in staying organized.

“Complete Package

Pros

The product is easy to use, and I discover new features daily to streamline our processes. The customer support and training are excellent for getting started.

Cons

Not all features are available on the phone; everything is accessible through my laptop. I know they're working on app integration.

“Photos Managament

Pros

I appreciate the feature that allows photos to be directly attached to a customer's file. Creating photo reports to send to customers is very straightforward.

Cons

The photos are editable, which is great. The only problem is the lack of a straight line option, only freehand, which can be messy and unprofessional. Also, the stickers are currently limited and sometimes hard to use due to size changes.