
AccuLynx Software Reviews
Total 50 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars34%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Karina
Construction, 1-10 employees
More than a year
“Amazing software
Pros
The simplicity and customer service of this software are outstanding.
Cons
There's nothing to complain about, I'm really satisfied with everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Xavier
Food & Beverages, 1-10 employees
More than a year
“Great tool for large building projects
Pros
My team utilized AccuLynx for an office construction project, and it worked wonders. It was smooth to implement and accurately gauge costs.
Cons
It might take a bit of getting used to and could benefit from additional training.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Roman
Accounting, 1-10 employees
“AccuLynx elevates my team's efficiency
Pros
AccuLynx provides a wide range of functionalities. I've been using it for months and continuously discover new features that simplify my tasks.
Cons
The software could use a minor update.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Elijah
Building Materials, 11-50 employees
Less than 6 months
“Its smooothh
Pros
Uploading is swift and easy. The client organization feature simplifies locating necessary information and navigating the files.
Cons
Tabs should have descriptions added. Some terms in the app are too similar to each other.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Rick
Airlines/Aviation, 1-10 employees
Less than 6 months
“Boost your business with AccuLynx
Pros
It's uncomplicated, speedy, and quite easy to comprehend. The user-friendly design allows for quick navigation and smooth usage, making the overall experience very efficient.
Cons
I'm not too thrilled with the new mobile app, uploading pictures isn't as simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corina
Construction, 11-50 employees
Less than 6 months
“Office manager's perspective
Pros
It was challenging to learn initially, but once I grasped it, I started doing well.
Cons
Every job is assigned a number, but I don't know what number 27 refers to. I end up having to look up the name and job to figure it out.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jonathan
Construction, 11-50 employees
More than a year
“Versatile software for multiple industries
Pros
I love that AccuLynx is fairly easy to use. The interface is user-friendly, which makes learning and navigating the system quite manageable.
Cons
I do wish some features and the interface were more tailored to the roofing industry.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Max
Construction, 1-10 employees
Less than 6 months
“initial learning curve but very useful
Pros
It has numerous features, good functionality, and performs well once you get accustomed to it.
Cons
It can be a bit confusing at first, and if the service is not reliable, you might need to restart a new lead.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikey
Construction, 11-50 employees
Less than 6 months
“AccuLynx integration experience
Pros
I like the sections for leads, prospects, approvals, completions, and invoices. I enjoy the ability to email, text, and share content via the customer portal.
Cons
I'm not a fan of the worksheets and don't see their purpose. The QuickBooks add-on isn't effective either. The phone app also needs significant improvements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
9
Matthew
Construction, 11-50 employees
More than a year
“Helping my team adapt to AccuLynx
Pros
The app is packed with features. I've been using it for years and continue to find new features that make my job easier.
Cons
The mobile apps would benefit from some adjustments and improvements to improve their functionality and overall performance. A bit of fine-tuning could help in refining their features and ensuring a smoother, more efficient user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Construction, 51-100 employees
Less than 6 months
“No complaints, its great
Pros
The ease of use across all program sections is impressive. It helps field personnel stay on top of their tasks when dealing with subcontractors.
Cons
When ordering materials, if a color isn't specified, that material is removed from the order. There should be a safety net to prevent this from happening.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carrie
Construction, 1-10 employees
Less than 6 months
“A solid product overall
Pros
The team member who set up AccuLynx for us was truly outstanding! Their expertise and dedication made the implementation process smooth and efficient, exceeding our expectations.
Cons
The cost seemed high initially, perhaps with more use, it will justify the price.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Joe
Construction, 51-100 employees
Less than 6 months
“love how easy it is to use
Pros
I love the ease of adding and categorizing customers.
Cons
It appears to have a lot of steps for some fairly simple tasks.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
leo
Construction, 1-10 employees
Less than a year
“My review of AccuLynx
Pros
The tracking is excellent, and finding what I need is simple. I appreciate how quickly I can produce estimates and that there are no glitches. It's convenient to have all-in-one software.
Cons
I haven't had it long enough to get frustrated by any issues. However, if a note is mistakenly placed in the wrong file, it can be confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Construction, 11-50 employees
Less than 6 months
“A good product overall
Pros
I like the ease of entering leads, ordering materials, and tracking the crew's location.
Cons
I don't like that messages can't be removed. Sometimes I need to update notes, and messages are the only place to add them. I also miss the feature from our previous CRM that showed if an email was opened or clicked. And, if I attach multiple people to a task/event/calendar meeting, I have to edit each one individually if something changes instead of being able to update all at once.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Abby
Construction, 11-50 employees
Less than 6 months
“Comprehensive app for team collaboration
Pros
I enjoy seeing the dashboard of all projects and their completion stages. I also appreciate viewing everyone's schedules, which facilitates daily communication.
Cons
I haven't found anything about AccuLynx that I don't like so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Construction, 1-10 employees
Less than 6 months
“Still learning the ropes
Pros
Once I resolve all my issues, it will be much better. The organization is excellent, but the pricing from ABC and Beacon isn't fully complete, and I can't find many items in their catalog.
Cons
It is tricky to use. I wish CompanyCam could be set up to save reports in project folders automatically instead of manually. Using documents for signatures is costly, I'd consider it if it were cheaper. Also, I'm not receiving notifications for customer texts through the texting feature and need assistance with that.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Terry
Construction, 51-100 employees
Less than 6 months
“Ongoing success and trust-building
Pros
It is extremely easy to navigate and very user-friendly, it's clear and easy to use.
Cons
Improving the batch import (QuickBooks) process would be beneficial. Reducing manual entry would help minimize errors and improve efficiency.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Chelsea
Construction, 1-10 employees
Less than 6 months
“Highly recommended
Pros
This system is very user-friendly, and even someone with minimal CRM experience can be guided to full use quickly and easily.
Cons
This is not necessarily a complaint but a suggestion for future improvements. While we can order EagleView Reports through AccuLynx, it would be great if there was an automatic integration with the EagleView Drone Assess program to directly pull measurements into a quote based on the lead address.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane
Construction, 11-50 employees
Less than 6 months
“Early impressions of AccuLynx
Pros
Everything is gathered in one place. Having all the tools and information centralized makes it much easier to manage tasks and access what I need without having to search through multiple systems.
Cons
Some aspects of the project step-by-step process and terminologies take a little getting used to.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9