AccuLynx Software Reviews

“Amazing software

Pros

The simplicity and customer service of this software are outstanding.

Cons

There's nothing to complain about, I'm really satisfied with everything.

“Great tool for large building projects

Pros

My team utilized AccuLynx for an office construction project, and it worked wonders. It was smooth to implement and accurately gauge costs.

Cons

It might take a bit of getting used to and could benefit from additional training.

“AccuLynx elevates my team's efficiency

Pros

AccuLynx provides a wide range of functionalities. I've been using it for months and continuously discover new features that simplify my tasks.

Cons

The software could use a minor update.

“Its smooothh

Pros

Uploading is swift and easy. The client organization feature simplifies locating necessary information and navigating the files.

Cons

Tabs should have descriptions added. Some terms in the app are too similar to each other.

“Boost your business with AccuLynx

Pros

It's uncomplicated, speedy, and quite easy to comprehend. The user-friendly design allows for quick navigation and smooth usage, making the overall experience very efficient.

Cons

I'm not too thrilled with the new mobile app, uploading pictures isn't as simple.

“Office manager's perspective

Pros

It was challenging to learn initially, but once I grasped it, I started doing well.

Cons

Every job is assigned a number, but I don't know what number 27 refers to. I end up having to look up the name and job to figure it out.

“Versatile software for multiple industries

Pros

I love that AccuLynx is fairly easy to use. The interface is user-friendly, which makes learning and navigating the system quite manageable.

Cons

I do wish some features and the interface were more tailored to the roofing industry.

“initial learning curve but very useful

Pros

It has numerous features, good functionality, and performs well once you get accustomed to it.

Cons

It can be a bit confusing at first, and if the service is not reliable, you might need to restart a new lead.

“AccuLynx integration experience

Pros

I like the sections for leads, prospects, approvals, completions, and invoices. I enjoy the ability to email, text, and share content via the customer portal.

Cons

I'm not a fan of the worksheets and don't see their purpose. The QuickBooks add-on isn't effective either. The phone app also needs significant improvements.

“Helping my team adapt to AccuLynx

Pros

The app is packed with features. I've been using it for years and continue to find new features that make my job easier.

Cons

The mobile apps would benefit from some adjustments and improvements to improve their functionality and overall performance. A bit of fine-tuning could help in refining their features and ensuring a smoother, more efficient user experience.

“No complaints, its great

Pros

The ease of use across all program sections is impressive. It helps field personnel stay on top of their tasks when dealing with subcontractors.

Cons

When ordering materials, if a color isn't specified, that material is removed from the order. There should be a safety net to prevent this from happening.

“A solid product overall

Pros

The team member who set up AccuLynx for us was truly outstanding! Their expertise and dedication made the implementation process smooth and efficient, exceeding our expectations.

Cons

The cost seemed high initially, perhaps with more use, it will justify the price.

“love how easy it is to use

Pros

I love the ease of adding and categorizing customers.

Cons

It appears to have a lot of steps for some fairly simple tasks.

“My review of AccuLynx

Pros

The tracking is excellent, and finding what I need is simple. I appreciate how quickly I can produce estimates and that there are no glitches. It's convenient to have all-in-one software.

Cons

I haven't had it long enough to get frustrated by any issues. However, if a note is mistakenly placed in the wrong file, it can be confusing.

“A good product overall

Pros

I like the ease of entering leads, ordering materials, and tracking the crew's location.

Cons

I don't like that messages can't be removed. Sometimes I need to update notes, and messages are the only place to add them. I also miss the feature from our previous CRM that showed if an email was opened or clicked. And, if I attach multiple people to a task/event/calendar meeting, I have to edit each one individually if something changes instead of being able to update all at once.

“Comprehensive app for team collaboration

Pros

I enjoy seeing the dashboard of all projects and their completion stages. I also appreciate viewing everyone's schedules, which facilitates daily communication.

Cons

I haven't found anything about AccuLynx that I don't like so far.

“Still learning the ropes

Pros

Once I resolve all my issues, it will be much better. The organization is excellent, but the pricing from ABC and Beacon isn't fully complete, and I can't find many items in their catalog.

Cons

It is tricky to use. I wish CompanyCam could be set up to save reports in project folders automatically instead of manually. Using documents for signatures is costly, I'd consider it if it were cheaper. Also, I'm not receiving notifications for customer texts through the texting feature and need assistance with that.

“Ongoing success and trust-building

Pros

It is extremely easy to navigate and very user-friendly, it's clear and easy to use.

Cons

Improving the batch import (QuickBooks) process would be beneficial. Reducing manual entry would help minimize errors and improve efficiency.

“Highly recommended

Pros

This system is very user-friendly, and even someone with minimal CRM experience can be guided to full use quickly and easily.

Cons

This is not necessarily a complaint but a suggestion for future improvements. While we can order EagleView Reports through AccuLynx, it would be great if there was an automatic integration with the EagleView Drone Assess program to directly pull measurements into a quote based on the lead address.

“Early impressions of AccuLynx

Pros

Everything is gathered in one place. Having all the tools and information centralized makes it much easier to manage tasks and access what I need without having to search through multiple systems.

Cons

Some aspects of the project step-by-step process and terminologies take a little getting used to.

“We love acculynx!

Pros

I like the notes and dashboard. The layout is very simple and functional, making it easy to navigate.

Cons

It would be helpful to have a draft mode that automatically saves notes. Sometimes, if you're typing a note and switch to another profile, your work gets lost. It would be great to have this feature. Also, the inability to edit or delete notes and the lack of customizable layouts for sister-companies can be problematic. I wish there were options to customize layouts and manage profiles better. Unmarking dead leads and transferring profiles would also be useful.

“Review

Pros

I value the quote and estimate system along with its integration with QuickBooks. This setup simplifies the process of generating and sending invoices to customers, streamlining our financial operations and making everything more efficient.

Cons

For estimates, it would be better if the system broke down total square footage from largest to smallest materials. For example, with a 55-gal and a 5-gal option, it should automatically calculate 2 55-gal drums for 110 square feet instead of listing 2 55-gal drums and 22 5-gal buckets. The algorithm needs adjustment for better accuracy.

“Love the photo features

Pros

Photo reports, albums, PDFs, the AccuLynx camera, and editing features are all great.

Cons

The price seems high at $120 per user instead of $100. As a startup, I wish there were more support for new businesses. Spending a lot upfront without any significant return from a major company like AccuLynx is a bit disappointing.

“Excellent CRM for High Volume

Pros

AccuLynx is very intuitive, even for contractors who are more comfortable with a hammer than a computer. We use many automation features, making it easy to keep our customers informed throughout the project and keep our sales team updated.

Cons

It would be nice to have more integrations with other software, offering more choices for where to invest time and money. Additionally, keeping track of all the add-ons and separate features is challenging. I think the production tool should be available on all AccuLynx platforms.

“Happy with the Software so far!

Pros

It's incredibly convenient for roofing companies! The features and functionality are tailored to meet the specific needs of the industry, making operations smoother and more efficient.

Cons

The cost for extra services and add-ons is quite high.

“AccuLynx is a great product to help manage leads and keep track of where we are at in the process

Pros

I appreciate that I can scan in my documents and select folders for each one. It saves instantly as long as I have a reliable connection.

Cons

When my AccuLynx synced with my sales rabbit, it used to create two leads for every homeowner, but I managed to resolve that issue.

“Fast, powerful. efficient

Pros

The integration with Eagleview and the material ordering templates has made ordering materials incredibly fast and straightforward. It's cut the time needed in half, if not more. Uploading and accessing documents is quick and simple. The customization and automation save time and ensure nothing falls through the cracks. The texting function helps keep everything organized and accessible.

Cons

I'd like the ability to attach invoices and other PDFs directly to payment screen items. I also wish the add-ons weren't so pricey.

“Could have better features

Pros

I love the numerous features that let me customize each project.

Cons

I'm not happy that there's no way to assign tasks chronologically in the Task Manager. We have to enter numbers and the system organizes them, but I keep having to rearrange the numbers whenever I add a new task. We organize tasks based on location and urgency.

“Why we LOVE Acculynx platform

Pros

The simplicity of the CRM is beyond words, it's perfectly suited for our roofing company, making all estimates, orders, and job information readily available with everything recorded for everyone to see.

Cons

No drawbacks at this time, it's a simple platform that simplifies our daily operations.

“Awesome

Pros

Everything is easily accessible and straightforward. I recommend it to anyone.

Cons

Nothing at all. It's tough to think of anything.

“Helps with client organization

Pros

It helps me keep leads organized and manage everything related to a client.

Cons

The crashes are frustrating, and the mobile view is quite a hassle compared to how nice it is on a tablet.

“Best system by far!

Pros

The productivity is much better than previous CRMs I've used; it's very intuitive!

Cons

I have no complaints, and our account manager has been incredibly helpful with everything!

“Acculynx

Pros

I find that it's very simple to use and tailor to our specific needs. The customization options allow me to adapt the system precisely to our requirements, making it a highly flexible tool for our operations.

Cons

The initial setup was challenging. Managing information in and out in bulk is a real hassle.

“Great product

Pros

It's quite intuitive to use both on mobile devices and at the office. The interface is designed to be user-friendly and accessible in any setting, whether I'm on the go or working at my desk.

Cons

Some of the functions for transferring data from my phone to the app need improvement.

“Great Everyday Usage

Pros

AccuLynx is very easy to use and learn, making it highly accommodating. The system is designed to be simple from the start, ensuring that even new users can quickly get up to speed and customize it to fit their needs.

Cons

Mobile app access is significantly lower compared to the desktop web version.

“Great Service

Pros

I really admire having access to a help desk for support and charts for tracking sales. The availability of direct assistance and detailed sales tracking tools makes managing and resolving issues much easier while keeping a close eye on our sales performance.

Cons

I'm not a fan of the apps for subcontractors, they need more work and development.

“Integrations that ACTUALLY work

Pros

The most significant advantage compared to past competitors is the ease of integration. We previously used JobNimbus, where nearly every promised integration either couldn't be implemented or required a lot of backend work. AccuLynx makes integrating other systems into itself straightforward. It's genuinely versatile, although books still need full reconciliation in QuickBooks, and last-minute order changes need a phone call. But otherwise, it hits the mark. For leaner companies, its open-source approach allows for quick adjustments and maneuvering.

Cons

The only drawbacks are the field app and the cost (relative to some competitors). It's definitely a premium product, and the price reflects that. For our company, that cost is justified by the software's efficiency and its ability to communicate across the organization. The field app needs a complete overhaul; it's glitchy and inconsistent, which is problematic in urgent situations.

“Great for keeping me organized and engaged with my day to day operations.

Pros

The ease of use and the mobile app are fantastic, especially since I'm mostly out in the field.

Cons

The monthly price is a bit high, but this product helps me handle a greater volume of work with less stress in staying organized.

“Complete Package

Pros

The product is easy to use, and I discover new features daily to streamline our processes. The customer support and training are excellent for getting started.

Cons

Not all features are available on the phone; everything is accessible through my laptop. I know they're working on app integration.

“Photos Managament

Pros

I appreciate the feature that allows photos to be directly attached to a customer's file. Creating photo reports to send to customers is very straightforward.

Cons

The photos are editable, which is great. The only problem is the lack of a straight line option, only freehand, which can be messy and unprofessional. Also, the stickers are currently limited and sometimes hard to use due to size changes.

“Program review

Pros

It's excellent for job tracking and managing customer relations. Everything is in one place and easily accessible.

Cons

The templates. I haven't dedicated enough time to fully customize the program for my specific needs.

“Robust software

Pros

The layout, appearance, and most features are impressive.

Cons

There's a lack of transparency on several items. I was misled during the sales call about some functionalities.

“Great Platform For Residential Roofing

Pros

It covers everything from lead to closure: project management, commission tracking, loan tracking, overall, it's great software.

Cons

I can't change POs when ordering and there's no Sage integration.

“Ahmed darkawi

Pros

AccuLynx is simple to use, and all of my sales team members really appreciate it. They find the system user-friendly and effective, which makes their work more efficient and enjoyable.

Cons

I hope there won't be too many changes in the process, like when invoicing the job, it keeps changing all the time.

“New User

Pros

It's better than anything I've used in the past.

Cons

It's too early to say. I'm a new user of this web-based software.

“Not too bad

Pros

It automatically pulls in and sends information to QuickBooks.

Cons

The worksheet categories aren't definable, and sometimes I need a section header that isn't available. If something goes wrong due to a lack of understanding, I have to use outdated methods to fix the errors.

“Terminus

Pros

All the features contribute to seamless automation and a smooth workflow.

Cons

There are many features overall, but some of the premium items come with additional costs beyond the membership.

“Cannot operate without it

Pros

I absolutely love AccuLynx. It's so easy to use and has everything we need in one place. I've been using it for over five years, and it's replaced nearly every system we used before. I can access information from any job, whether I'm in the office or out in the field. It's our all-in-one solution.

Cons

The mobile app could be more robust. For instance, being able to send PDFs or photos and update contract worksheets from the mobile app would be very helpful.

“Mobile app needs some work

Pros

AccuLynx stands out for its effectiveness in scheduling jobs and creating quotes. The system handles these tasks with remarkable efficiency, ensuring that job scheduling and quote generation are both streamlined and accurate.

Cons

The mobile app is something I really can't support.

“early stages of using the CRM

Pros

It offers many options we can use. Great support and seems like it will support our growth. Photos and reports are much easier to handle.

Cons

It's more challenging to upload and sync with QuickBooks than we expected.