Total 50 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

34%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

K

Karina

Construction, 1-10 employees

More than a year

5.0
December 2023

Amazing software

Pros

The simplicity and customer service of this software are outstanding.

Cons

There's nothing to complain about, I'm really satisfied with everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

X

Xavier

Food & Beverages, 1-10 employees

More than a year

5.0
November 2023

Great tool for large building projects

Pros

My team utilized AccuLynx for an office construction project, and it worked wonders. It was smooth to implement and accurately gauge costs.

Cons

It might take a bit of getting used to and could benefit from additional training.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

R

Roman

Accounting, 1-10 employees

4.0
October 2023

AccuLynx elevates my team's efficiency

Pros

AccuLynx provides a wide range of functionalities. I've been using it for months and continuously discover new features that simplify my tasks.

Cons

The software could use a minor update.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

E

Elijah

Building Materials, 11-50 employees

Less than 6 months

5.0
August 2023

Its smooothh

Pros

Uploading is swift and easy. The client organization feature simplifies locating necessary information and navigating the files.

Cons

Tabs should have descriptions added. Some terms in the app are too similar to each other.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

R

Rick

Airlines/Aviation, 1-10 employees

Less than 6 months

5.0
August 2023

Boost your business with AccuLynx

Pros

It's uncomplicated, speedy, and quite easy to comprehend. The user-friendly design allows for quick navigation and smooth usage, making the overall experience very efficient.

Cons

I'm not too thrilled with the new mobile app, uploading pictures isn't as simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Corina

Construction, 11-50 employees

Less than 6 months

5.0
August 2023

Office manager's perspective

Pros

It was challenging to learn initially, but once I grasped it, I started doing well.

Cons

Every job is assigned a number, but I don't know what number 27 refers to. I end up having to look up the name and job to figure it out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

J

Jonathan

Construction, 11-50 employees

More than a year

4.0
August 2023

Versatile software for multiple industries

Pros

I love that AccuLynx is fairly easy to use. The interface is user-friendly, which makes learning and navigating the system quite manageable.

Cons

I do wish some features and the interface were more tailored to the roofing industry.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

M

Max

Construction, 1-10 employees

Less than 6 months

5.0
August 2023

initial learning curve but very useful

Pros

It has numerous features, good functionality, and performs well once you get accustomed to it.

Cons

It can be a bit confusing at first, and if the service is not reliable, you might need to restart a new lead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mikey

Construction, 11-50 employees

Less than 6 months

4.0
August 2023

AccuLynx integration experience

Pros

I like the sections for leads, prospects, approvals, completions, and invoices. I enjoy the ability to email, text, and share content via the customer portal.

Cons

I'm not a fan of the worksheets and don't see their purpose. The QuickBooks add-on isn't effective either. The phone app also needs significant improvements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

9

M

Matthew

Construction, 11-50 employees

More than a year

5.0
August 2023

Helping my team adapt to AccuLynx

Pros

The app is packed with features. I've been using it for years and continue to find new features that make my job easier.

Cons

The mobile apps would benefit from some adjustments and improvements to improve their functionality and overall performance. A bit of fine-tuning could help in refining their features and ensuring a smoother, more efficient user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Construction, 51-100 employees

Less than 6 months

5.0
August 2023

No complaints, its great

Pros

The ease of use across all program sections is impressive. It helps field personnel stay on top of their tasks when dealing with subcontractors.

Cons

When ordering materials, if a color isn't specified, that material is removed from the order. There should be a safety net to prevent this from happening.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carrie

Construction, 1-10 employees

Less than 6 months

4.0
August 2023

A solid product overall

Pros

The team member who set up AccuLynx for us was truly outstanding! Their expertise and dedication made the implementation process smooth and efficient, exceeding our expectations.

Cons

The cost seemed high initially, perhaps with more use, it will justify the price.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

J

Joe

Construction, 51-100 employees

Less than 6 months

4.0
August 2023

love how easy it is to use

Pros

I love the ease of adding and categorizing customers.

Cons

It appears to have a lot of steps for some fairly simple tasks.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

L

leo

Construction, 1-10 employees

Less than a year

5.0
August 2023

My review of AccuLynx

Pros

The tracking is excellent, and finding what I need is simple. I appreciate how quickly I can produce estimates and that there are no glitches. It's convenient to have all-in-one software.

Cons

I haven't had it long enough to get frustrated by any issues. However, if a note is mistakenly placed in the wrong file, it can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Construction, 11-50 employees

Less than 6 months

4.0
August 2023

A good product overall

Pros

I like the ease of entering leads, ordering materials, and tracking the crew's location.

Cons

I don't like that messages can't be removed. Sometimes I need to update notes, and messages are the only place to add them. I also miss the feature from our previous CRM that showed if an email was opened or clicked. And, if I attach multiple people to a task/event/calendar meeting, I have to edit each one individually if something changes instead of being able to update all at once.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

A

Abby

Construction, 11-50 employees

Less than 6 months

5.0
August 2023

Comprehensive app for team collaboration

Pros

I enjoy seeing the dashboard of all projects and their completion stages. I also appreciate viewing everyone's schedules, which facilitates daily communication.

Cons

I haven't found anything about AccuLynx that I don't like so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Construction, 1-10 employees

Less than 6 months

4.0
August 2023

Still learning the ropes

Pros

Once I resolve all my issues, it will be much better. The organization is excellent, but the pricing from ABC and Beacon isn't fully complete, and I can't find many items in their catalog.

Cons

It is tricky to use. I wish CompanyCam could be set up to save reports in project folders automatically instead of manually. Using documents for signatures is costly, I'd consider it if it were cheaper. Also, I'm not receiving notifications for customer texts through the texting feature and need assistance with that.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

T

Terry

Construction, 51-100 employees

Less than 6 months

5.0
August 2023

Ongoing success and trust-building

Pros

It is extremely easy to navigate and very user-friendly, it's clear and easy to use.

Cons

Improving the batch import (QuickBooks) process would be beneficial. Reducing manual entry would help minimize errors and improve efficiency.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

C

Chelsea

Construction, 1-10 employees

Less than 6 months

5.0
August 2023

Highly recommended

Pros

This system is very user-friendly, and even someone with minimal CRM experience can be guided to full use quickly and easily.

Cons

This is not necessarily a complaint but a suggestion for future improvements. While we can order EagleView Reports through AccuLynx, it would be great if there was an automatic integration with the EagleView Drone Assess program to directly pull measurements into a quote based on the lead address.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Diane

Construction, 11-50 employees

Less than 6 months

4.0
August 2023

Early impressions of AccuLynx

Pros

Everything is gathered in one place. Having all the tools and information centralized makes it much easier to manage tasks and access what I need without having to search through multiple systems.

Cons

Some aspects of the project step-by-step process and terminologies take a little getting used to.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9