Total 7 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

4.0
September 2024

Excellent Support & Guidance

Pros

The interface is very user friendly and I can find exactly what I'm looking for without any effort.

Cons

Honestly, I can't think of much to complain about but customer support could definitely use some improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

TS

Tony S.

Small-Business, 11-50 employees

5.0
February 2024

Streamlines my daily workflow

Pros

I use it every day to track my construction projects in real time. It lets me monitor how each job is progressing and provide meaningful updates to both clients and contractors. The interface is clean and actually enjoyable to work with. What used to take me hours of manual tracking and coordination now gets handled automatically which has been a huge time-saver for my daily workflow.

Cons

Sometimes I struggle to help customers who aren't as tech-savvy get comfortable with the system. A screenshare option would be really helpful for walking them through things remotely.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JL

Jen L.

Small-Business, 11-50 employees

5.0
February 2024

Absolutely Life-Changing for Our Business

Pros

It's very user-friendly right from the start. Working with their team has been amazing, everyone is genuinely helpful and knowledgeable. What really stands out is how they customize everything to fit my specific needs, not just during setup but throughout the entire relationship.

Cons

I haven't really come across anything to complain about so far! It keeps surprising me with new features and improvements on a regular basis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LD

Louis D.

Small-Business, 11-50 employees

4.0
February 2024

Outstanding Dealership Management Solution

Pros

I really appreciate how easy everything is to access from the display interface to all the product functions.

Cons

The response time can be frustrating and I've experienced some crashes while working in the files section especially when creating new documents.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Mid-Market, 500+ employees

5.0
January 2024

Great banking and customer management

Pros

It's an easy construction management platform that's significantly boosted our efficiency throughout the project lifecycle. Customer support has been outstanding whenever we've needed help.

Cons

Some of the newer features they've rolled out recently don't really apply to smaller operations like mine but honestly, I can't complain about much else.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

KB

Krystal B.

Enterprise, 500+ employees

4.0
January 2024

Impressive dealership management tool

Pros

Managing multiple draws at the same time is really simple and saves me tons of time.

Cons

You can't edit the checklist once it's been transferred which can be a problem.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

3.0
January 2024

Best tool with good capabilities

Pros

The feature set is really comprehensive and well thought out, everything we need for our business is there. The interface looks clean and going around is pretty easy. Our draw and inspection teams couldn't function without this tool.

Cons

Support response times are frustratingly slow, it usually takes about a week to get any meaningful help when issues come up. Like most tech companies, they've had layoffs that affected new product development we were counting on. I've seen them push unfinished products live that felt barely out of alpha testing, yet we're still paying for them. Daily features were often sluggish or nearly unusable which created a terrible user experience. It took a full year of improvements to get to what I'd consider quality and it's still marketed as a finished product. Now those features have lost development resources to other projects, and our early feedback still hasn't been addressed, management clearly doesn't prioritize what matters to customers. Our liaison doesn't seem to communicate our concerns effectively either. I'd prefer speaking directly with their development staff, since going through our primary contact rarely reaches the actual team. The company seems to suffer from typical tech company problems: management that's disconnected from customer needs, inadequate support for developers and prioritizing appearance over functionality. Client support is weak with poor communication from both support and success teams.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

6