Construction, 500+ employees
More than a year
“Convenient web platform with easy access to project data”
Pros
COINS has a convenient web platform with simple interfaces. Accessing a wide variety of project data is made easy.
Cons
It is updated often, which is both a pro and a con. Some testing is involved but it's usually worth it for the enhancements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 500+ employees
More than a year
“Efficient system”
Pros
COINS system works well for our company. Running reports for jobs, AP and employee services is very easy. The test environment is particularly helpful when upgrading the system. Compared to other ERP systems I've used, COINS is very effective.
Cons
Its documentation needs to be updated. I've tried to use it when I had questions but the information is either missing or outdated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 101-500 employees
Less than 6 months
“Highly customizable with a modern interface”
Pros
It is highly customizable to meet most of our organization's needs. The user interface is nice and modern, with most screens functioning similarly, making the product feel fluid.
Cons
The customization can be overwhelming and complex, making setup and implementation quite challenging, but it's manageable with a proper team in place on both sides.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Construction, 101-500 employees
Less than a year
“So simple to use and train new users”
Pros
Easy to use, simple interface, easy to train other users.
Cons
When approving timesheets, I don't need to see the warnings each time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 101-500 employees
More than a year
“It's features boost our business efficiency”
Pros
The mobile and CDR app capabilities have made our business more efficient.
Cons
Security functions can be overwhelming and robust. Specifically for our company, it has been hard to manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10