softwareConstruction Online Software Reviews
12 Reviews
Overall Rating
4
12 Reviews
Rating Distribution
5
(4)
4
(5)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
12 Reviews
Rating Distribution
5
(4)
4
(5)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Construction Online is a very customizable project management software.
Construction Online is a very customizable project management software.
Pros
It is very customizable, which is what I like most about Construction Online. Their format is generally appropriate for the jobs we do but can be modified as needed. I have a tendency to be "over creative" with what I ask of Construction Suite at times, resulting in my clicking on the wrong thing. But I have used it to my advantage and discovered a lot of tricks to improve my workflow that even the customer service team was amazed to learn about. Whenever there’s an issue, and it is almost always my fault, the tech support has always come through for me.
Cons
There is nothing wrong with construction online that I have found over the years. Its just that they keep changing the layout with each new update. Defaulting my customizations and forcing me to redo everything. I understand that they always do what’s best for everyone, not just me, but I do not appreciate this frequent change. Learning a new layout every year has become the norm for me. Having said that, they have always worked to improve it.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Quill H.
Construction, 11-50 employees employees
Dec 03, 2022
Excellent project management capabilities.
Excellent project management capabilities.
Pros
I speak for my entire team when I say that we love the estimation reports generated by Construction Online. It has great templates that speed up our work and are well received by our clients and contractors. We have just started using it, but we have high expectations that this software will become crucial to our business dealings moving forward.
Cons
The number of features it offers is staggering, making it somewhat challenging to use. One missing feature I can point out is the absence of a bid management component to request, collect, and incorporate supplier and subcontractor bids into a proposal.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Rick H.
Construction, 11-50 employees employees
Aug 29, 2022
Happy user
Happy user
Pros
The best feature in this software is by far the messaging portal. It has helped us streamline all our conversations and keep all the employees in loop.
Cons
We use time tracking feature the least since it is not fully functional as Quickbooks times we used before.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alyssa L.
Construction, 2-9 employees
Jul 18, 2022
Almost there but missed the mark
Almost there but missed the mark
Pros
The thing it does great is Estimation. Job costing also works fairly well.
Cons
Some very basic features have been missing for over a year now and nothing changes. We cannot provide our clients with alternate pricing. We cannot assign a job number to each of our projects. The list goes on.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
5
Steve F.
Construction, 2-9 employees
Jul 14, 2022
Used it for housing projects
Used it for housing projects
Pros
Keeps your organization working smoothly no matter the size with efficient communication between all aspects. Works across all major platforms.
Cons
There is no way to jump between projects you are doing. You have to back all the way up to select a different one and it just wastes time.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Greg C.
Construction, 100-499 employees
Jul 08, 2022
Construction online is a must have
Construction online is a must have
Pros
We have had huge success integrating Construction Online in estimating, scheduling, and job costing. The scheduling has allowed our project handlers to plan in advance and has led to a smooth construction process.
Cons
Automatically generated documents are helpful but sending them to your clients in a format you want is a nightmare.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Chris S.
Construction, 2-9 employees
Jun 29, 2022
User friendly construction software
User friendly construction software
Pros
I have a lot to learn and so far there is no query of mine that hasnt been resolved by the COL team right away! They are all so professional with complete knowledge of all possible problems.
Cons
We cannot assign the same email address to a person who has signed up for two different projects with us. We ran into this just one time but it is an issue that needs fixing.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Erin S.
Construction, 2-9 employees
Jun 24, 2022
My opinion
My opinion
Pros
UI is intuitive and transitions between one element to another is so smooth. All sections are well presented quick to access.
Cons
Whatever editing you do on the desktop version will just vanish when you access from the mobile app. It is very frustrating.
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
Tyler F.
Construction, 10-49 employees
Jun 24, 2022
Trouble converting clients
Trouble converting clients
Pros
Good flexibility and organization tools, easy to create to catalogues and ease in creating estimates!
Cons
Often ended up loosing a client because I could not find the clients number at the right time and missed that opportunity.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Heather W.
Construction, 2-9 employees
Jun 22, 2022
Found it to be very useful over the years
Found it to be very useful over the years
Pros
There are very few options on the market if you are looking for similar features as CO. It is worth the price and makes your work easier.
Cons
We moved from Construction suite to Construction online and some of the features that we used before are missing here.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Joshua H.
Construction, 2-9 employees
Jun 16, 2022
It saves time and keeps everyone on the same page
It saves time and keeps everyone on the same page
Pros
There are so many simple features that I like about this product such as the messaging which is basically an email system but so perfectly dedicated to a specific project. It has opened a whole new world for me.
Cons
Some of the features do not meet my expectations such as Change orders. They seem to be less robust than competition.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Rean W.
Construction, 10-49 employees
Jun 16, 2022
From free trial to full time user
From free trial to full time user
Pros
It has helped me manage all my tasks under one platform and do away with hectic paperwork.
Cons
I often have to merge different blueprints together which is something this software is not great at. It sometimes sort them out of sequence.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Alexander T.
Construction, 2-9 employees
Jun 05, 2022
Filters
Construction Online is a very customizable project management software.
Construction Online is a very customizable project management software.
Pros
It is very customizable, which is what I like most about Construction Online. Their format is generally appropriate for the jobs we do but can be modified as needed. I have a tendency to be "over creative" with what I ask of Construction Suite at times, resulting in my clicking on the wrong thing. But I have used it to my advantage and discovered a lot of tricks to improve my workflow that even the customer service team was amazed to learn about. Whenever there’s an issue, and it is almost always my fault, the tech support has always come through for me.
Cons
There is nothing wrong with construction online that I have found over the years. Its just that they keep changing the layout with each new update. Defaulting my customizations and forcing me to redo everything. I understand that they always do what’s best for everyone, not just me, but I do not appreciate this frequent change. Learning a new layout every year has become the norm for me. Having said that, they have always worked to improve it.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Quill H.
Construction, 11-50 employees employees
Dec 03, 2022
Excellent project management capabilities.
Excellent project management capabilities.
Pros
I speak for my entire team when I say that we love the estimation reports generated by Construction Online. It has great templates that speed up our work and are well received by our clients and contractors. We have just started using it, but we have high expectations that this software will become crucial to our business dealings moving forward.
Cons
The number of features it offers is staggering, making it somewhat challenging to use. One missing feature I can point out is the absence of a bid management component to request, collect, and incorporate supplier and subcontractor bids into a proposal.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Rick H.
Construction, 11-50 employees employees
Aug 29, 2022
Happy user
Happy user
Pros
The best feature in this software is by far the messaging portal. It has helped us streamline all our conversations and keep all the employees in loop.
Cons
We use time tracking feature the least since it is not fully functional as Quickbooks times we used before.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alyssa L.
Construction, 2-9 employees
Jul 18, 2022
Almost there but missed the mark
Almost there but missed the mark
Pros
The thing it does great is Estimation. Job costing also works fairly well.
Cons
Some very basic features have been missing for over a year now and nothing changes. We cannot provide our clients with alternate pricing. We cannot assign a job number to each of our projects. The list goes on.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
5
Steve F.
Construction, 2-9 employees
Jul 14, 2022
Used it for housing projects
Used it for housing projects
Pros
Keeps your organization working smoothly no matter the size with efficient communication between all aspects. Works across all major platforms.
Cons
There is no way to jump between projects you are doing. You have to back all the way up to select a different one and it just wastes time.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Greg C.
Construction, 100-499 employees
Jul 08, 2022
Construction online is a must have
Construction online is a must have
Pros
We have had huge success integrating Construction Online in estimating, scheduling, and job costing. The scheduling has allowed our project handlers to plan in advance and has led to a smooth construction process.
Cons
Automatically generated documents are helpful but sending them to your clients in a format you want is a nightmare.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Chris S.
Construction, 2-9 employees
Jun 29, 2022
User friendly construction software
User friendly construction software
Pros
I have a lot to learn and so far there is no query of mine that hasnt been resolved by the COL team right away! They are all so professional with complete knowledge of all possible problems.
Cons
We cannot assign the same email address to a person who has signed up for two different projects with us. We ran into this just one time but it is an issue that needs fixing.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Erin S.
Construction, 2-9 employees
Jun 24, 2022
My opinion
My opinion
Pros
UI is intuitive and transitions between one element to another is so smooth. All sections are well presented quick to access.
Cons
Whatever editing you do on the desktop version will just vanish when you access from the mobile app. It is very frustrating.
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
Tyler F.
Construction, 10-49 employees
Jun 24, 2022
Trouble converting clients
Trouble converting clients
Pros
Good flexibility and organization tools, easy to create to catalogues and ease in creating estimates!
Cons
Often ended up loosing a client because I could not find the clients number at the right time and missed that opportunity.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Heather W.
Construction, 2-9 employees
Jun 22, 2022
Found it to be very useful over the years
Found it to be very useful over the years
Pros
There are very few options on the market if you are looking for similar features as CO. It is worth the price and makes your work easier.
Cons
We moved from Construction suite to Construction online and some of the features that we used before are missing here.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Joshua H.
Construction, 2-9 employees
Jun 16, 2022
It saves time and keeps everyone on the same page
It saves time and keeps everyone on the same page
Pros
There are so many simple features that I like about this product such as the messaging which is basically an email system but so perfectly dedicated to a specific project. It has opened a whole new world for me.
Cons
Some of the features do not meet my expectations such as Change orders. They seem to be less robust than competition.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Rean W.
Construction, 10-49 employees
Jun 16, 2022
From free trial to full time user
From free trial to full time user
Pros
It has helped me manage all my tasks under one platform and do away with hectic paperwork.
Cons
I often have to merge different blueprints together which is something this software is not great at. It sometimes sort them out of sequence.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Alexander T.
Construction, 2-9 employees
Jun 05, 2022