
CostCertified Reviews
Total 44 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars11%
3
Stars5%
2
Stars2%
1
Stars7%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Steven
Construction, 1-10 employees
Less than a year
“Great for large projects
Pros
It very much helps us in keeping everything organized and also simplifies the process of estimating large projects.
Cons
I feel like there are many features to remember, which made the initial setup process quite time-consuming.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Meridith
Construction, 1-10 employees
Less than 6 months
“Budget-friendly but complicated
Pros
We really like how this software lets our potential clients interact with their proposals as it allows them to adjust the price and pick the fixtures they want. Also it is super helpful for the design process since it allows us to find options that fit right within their budget.
Cons
Some aspects of the software, like adjusting viewing settings, deleting items and creating assemblies that work for every job, can be a bit cumbersome. This has been particularly challenging since each project we undertake is unique.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Craig
Construction, 1-10 employees
Less than 6 months
“I Simply LOVE CostCertified
Pros
I'm absolutely thrilled with the level of professionalism and accuracy this software provides me in my quotes now. I'm securing more jobs and have a clear understanding of my profit margins.
Cons
The setup process does require some time, but I must say their customer service team is absolutely fantastic. They are there to assist you every step of the way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Construction, 1-10 employees
Less than a year
“No time savings at all
Pros
Few things I like about this software is that the proposals have a great visual appeal and are relatively easy to navigate.
Cons
Setting it up took me a really long time. Plus the software is slow and has some glitches.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
8
Functionality
8
Erik
Construction, 1-10 employees
Less than 6 months
“Questionable sales tactics and no refund policy
Pros
The graphical interface is decent, and the integration with HD pricing is impressive, even though it doesn't really fit my specific needs.
Cons
Creating assemblies is super slow for me. Saving updates for items feels like it takes forever, and it is really not intuitive at all. It's also frustrating that there is only one contact per opportunity when most of my clients have multiple stakeholders and email addresses. The setup process feels never ending. Once I get into the details which makes changes and saving estimates becomes painfully slow.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
5
Functionality
2
Bob
Construction, 1-10 employees
Less than a year
“Give your clients the freedom to upsell themselves
Pros
With Cost Certified, I can provide clients with a certified cost that includes various upgrades and options. They can choose and see the pricing update automatically, almost like having their own personalized web store.
Cons
I have to closely monitor the cost of materials, although I was under the impression that they would update automatically in the background. Unfortunately, that feature doesn't seem to be fully functional yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Miles C.
Construction, 1-10 employees
“Loaded with features and excellent customer service
Pros
Each and every interaction with the CostCertified team has been great. They are an honest group of people working to assist contractors in streamlining their operations and expanding their businesses. They have always addressed all of my complaints and returned all of my calls and emails.
Cons
There is only one drawback: the time required for setup. But before you can make money in a company, just like anything else, you have to invest. I took some time to learn how the system functions and how to tailor it to my particular projects, and now it works smoothly for me.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Miles
Construction, 1-10 employees
Less than 6 months
“A worthy investment for business growth
Pros
Cost Certified has saved me so much time on estimates. I used to spend at least 10 to 15 hours a week calculating estimates and typing up fancy proposals for my clients. It was tough because I could only handle a limited number of prospects due to all the time it took. Now, with Cost Certified, each quote only takes me about 10 minutes max. So now I can actually spend more time talking with my customers about their projects and giving better service, instead of being stuck estimating. The best part is that the whole proposal is interactive and my customers love it. They get to pick options within their own budget, which leads to way better conversations since they can make choices on their own. Cost Certified is so detailed, precise and professional that I even booked a big project just over the phone, which I did never been able to do before in my four years in home improvement sales!
Cons
The only potential issue is the time it takes to set up. However, in business you often have to invest before reaping profits. I dedicated a significant amount of time to understand the system and customize it for my specific projects. The time it has saved me in just a few months is easily a 5-10x return on investment. This software is an absolute necessity!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chad
Construction, 1-10 employees
Less than a year
“Easy to set up and customizable
Pros
The setup is straightforward and the software offers customizable features. It eliminates the guesswork from the estimation aspect of my business. Also clients like the transparency and find the proposal navigation user-friendly.
Cons
There are certain features on the editing side that I don't use because I couldn't understand their purpose, even after applying them to a 'dummy proposal.' I do wish that specific items and assemblies could display itemized costs while keeping other items/assemblies hidden.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Construction, 1-10 employees
Less than 6 months
“top-notch product
Pros
I have managed to minimize the time spent on estimates by 60 to 80%. The sales process has become more streamlined and I can quickly qualify customers. The learning curve for this software is short, making it easy and enjoyable to use. The support team, including our onboarding coach, has been excellent responsive, professional, and knowledgeable. We were able to integrate the software seamlessly into our business, unlike previous programs we've tried.
Cons
I am really looking forward to the customer messaging feature so that all my team members can communicate with customers directly within the program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Taylor
Construction, 1-10 employees
Less than 6 months
“Reliable software
Pros
I love that I can offer clients different options and let them adjust the project price with just a simple click which is fantastic.
Cons
It would be great if we had the option to fully hide certain values in the estimate preview for clients.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jason
Construction, 1-10 employees
Less than a year
“We had a great experience!!
Pros
CostCertified.com has significantly benefited our kitchen remodeling and general contractor operations. The support team has been outstanding, and our account representative has been terrific.
Cons
At this point, we believe that more features or benefits should be added.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Construction, 1-10 employees
Less than a year
“This will help YOU if you are a small business owner.
Pros
The software is quite intuitive, although setting up materials and assemblies may require some time initially. Once you have created a substantial number of assemblies, like fences, putting together estimates becomes a hassle free task. As it takes only 20 to 30 minutes without much hassle. They support APIs, and after speaking with the development team, I was able to use an API to import customer information, which was incredibly helpful. While I find the CRM useful, it's not comprehensive, and I currently use JobNimbus. The support provided by the team has been exceptional. I highly recommend reaching out to them for any issues or concerns you may encounter. They offer potential solutions and work closely with you to resolve problems. The team has been incredibly supportive.
Cons
It does slow down pretty often, but I've been informed that they are actively working on improving that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Steven
Construction, 11-50 employees
Less than 6 months
“It will change the way you do business
Pros
Cost Certified has revolutionized my business. The ease with which I can capture and organize details that often used to miss in the past. I can now take all the pricing information from my team's knowledge and input it into Cost Certified, resulting in highly detailed and accurate bids. This software adapts effortlessly to both complex remodels and simple paint jobs. The customer experience it provides is unparalleled compared to other programs. If you want to increase your revenue through upgrades and correctly priced change orders, Cost Certified is the way to go. Is it worth the investment? Well, do you want to eliminate uncertainty about where every penny goes, avoid missing items on bids, remember previous charges for unique items, make fewer phone calls due to customer changes, and stand out from other contractors? If these benefits appeal to you, ditch your outdated Excel spreadsheet and embrace Cost Certified. It pays for itself through the customizable upgrades you can offer and the exceptional customer experience it delivers. You'll secure more jobs and boost profitability.
Cons
There was a lot to learn. It took me a while to become proficient enough in the software to create high-quality bids. I would also prefer a better way to present information about my company. We often display licenses, comparison charts and other materials to educate our customers about how our company stands out and offers greater value compared to others. While it is possible to do this in CostCertified, I would prefer a more polished presentation format.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lewis
Construction, 11-50 employees
More than a year
“Wow, Game-Changer!
Pros
After years of experimenting with various Construction software programs, I've finally discovered a game-changer for my business which is called Cost Certified. I can't stress enough on how outstanding this software is. Let me highlight a few key points: - Cost Certified is incredibly intuitive and straightforward to use. This aspect is important for my business because if my staff doesn't adopt a program, no matter how good it is, it's useless. Setting up the backend of the software is a breeze with just a little time investment. Once the backend is ready, the user experience is as simple as using an iPad, making training a matter of hours. - Cost Certified has streamlined my sales and estimating process, significantly reducing the time it takes for estimates. What used to require an hour can now be done in just 15 minutes. This has allowed me to reduce fixed overhead costs while presenting my prospective customers with truly unique and impressive deliverables. - One of the standout features of Cost Certified is the ability to create interactive quotes. This feature not only lets me add pictures of specific products but also enables customers to upgrade their choices. I typically offer 3-5 upgrades for each product within my estimates. This functionality is a true game-changer as it sets me apart from the competition and empowers customers to engage with the quote.
Cons
Honestly, I don't have any issues to report. I've been informed that CostCertified's services and capabilities will be expanding in the near future. I am eagerly waiting to see what they have in store.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeffrey
Construction, 1-10 employees
Less than 6 months
“CostCertified- The Next Level
Pros
After conducting months of research, our Remodeling/Construction Company stumbled upon CostCertified, and it immediately caught our attention. We realized it would not only streamline our estimation process but also provide the best buying experience in the industry at this level. The Interactive Proposal feature in CostCertified sets it apart by offering a next-level experience for our clients while being efficient for our business. It's an absolute win-win situation. After speaking with the support team and gaining insights into the vision behind CostCertified, we recognized its present-day excellence, particularly in terms of the client experience. We also realized that their future plans would enhance the CostCertified experience for both businesses and clients. We extend our thanks for developing such a powerful tool for the industry.
Cons
We are extremely satisfied with every aspect of CostCertified, and with the upcoming updates, the experience is bound to improve even further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chad
Construction, 11-50 employees
Less than a year
“Chawick's Cost Certified Review
Pros
My life has been transformed by Cost Certified. With over 20 years of experience selling landscaping and renovations, including 10 years running my own company, I have enjoyed numerous benefits from this software. However, the most valuable one is the time savings. Now, my customers can approve quotes with a simple click, eliminating the need for PDFs or in-person signatures. Waking up and checking my dashboard to see which projects have been approved is a joy. This alone saves me 30 minutes to 3 hours every day. Previously, quoting a project would take me 4-8 hours, but now I can complete it in just 15-60 minutes, regardless of whether the project is worth $5,000 or $300,000. This software is comprehensive enough to run an entire business. It would have even saved my marriage, considering my wife used to handle the bookkeeping, which was neither enjoyable nor advisable when mixing business with family. If I had access to this software a decade ago, I would still be running my own successful business and happily married. One of the remarkable features is having a dedicated space for customer contact information, including buttons to call or email them directly a fantastic addition. The software automatically moves customers to the approved/sold column and generates invoices with a single click. It even creates tax statements, significantly reducing my accounting workload. The upgrades and options feature is another favorite of mine. It allows customers to have control over the final price. When selling a patio, I start with a basic, uninspiring gray concrete option. Customers can then browse through various upgrades and decide if they want to enhance their project. I used to dislike offering upgrades or options, but with this software, I don't have to put in any extra effort. Describing all the benefits in 1500 characters is simply not enough. Cost Certified will truly change your life!
Cons
It's a vast improvement over what I used to do with Excel quote files, folders, and PDFs. Maybe adding a calendar feature would be beneficial? I love that I can include pictures with any item in a quote, but the ability to add videos would take it to the next level.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nashaly
Construction, 11-50 employees
Less than 6 months
“The Future is here!
Pros
What I love most about this product is its organizational capabilities and how easily it can be used once you understand its workings. It helps me keep track of expenses and I genuinely love every aspect of this product. The ability for clients to select upgrades in the estimates without requiring me to make changes manually is a fantastic feature.
Cons
I have nothing negative to say. I took a course to help me fully understand the software, and it has been invaluable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Construction, 1-10 employees
Less than 6 months
“Estimating tool of the future
Pros
Once you input your suppliers and costs, the program consistently generates competitive and accurate quotes. Additionally, customers receive a highly detailed and interactive breakdown of products and pricing.
Cons
It required a bit of time to adapt and input our costs. However, once those are entered, you're good to go.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Construction, 1-10 employees
Less than 6 months
“New User
Pros
It's easy to learn, adapt to and a great time-saver for quoting jobs.
Cons
There are no negative aspects to mention about the program. It's performing exactly as promised!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10