Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

24%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D

David

Information Technology and Services, 11-50 employees

Less than a year

5.0
October 2023

Sceptical at First

Pros

The ease of document loading and producing takeoffs is great.

Cons

I don't believe there's anything missing from the software. The main challenge is remembering to set the zones correctly to avoid performing a takeoff on the legend.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

T

Tony

Security and Investigations, 500+ employees

Less than a year

5.0
October 2023

A real time saver

Pros

It saves me days when completing takeoffs and is a very useful tool.

Cons

I haven't experienced any issues; the software is highly intuitive and operates smoothly with no problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Computer Networking, 11-50 employees

More than a year

5.0
August 2023

Does what it says on the tin

Pros

The sheer simplicity, it does exactly what I need and outputs easily readable tables.

Cons

There's nothing to complain about, it does exactly what I need at a reasonable price.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josh

Construction, 1-10 employees

More than a year

5.0
August 2023

Game changing!

Pros

The constant improvements and the ease of accurate takeoffs are impressive! The Countfire team always looks for ways to improve the software and takes customer feedback very well! It's also a huge bonus for my business model that all takeoffs can be done online without needing a printer! This enables my company to operate from anywhere very easily.

Cons

Adding a live catalog of materials would greatly enhance the software, reducing the time spent obtaining current prices for materials.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alex

Construction, 51-100 employees

More than a year

5.0
August 2023

Countfire Review - 11/08/2023

Pros

I really enjoy how much time it saves! Once I highlight a symbol on one drawing, that symbol is automatically highlighted on the next, which is a huge time saver! It's also very straightforward! After a 1-hour training session, I was confident to get started!

Cons

As our specialty is fire alarms, we often need to design fire alarm systems for buildings or modify existing designs that aren't compliant. It would be fantastic if a feature could be added to remove and replace symbols, allowing us to complete the entire takeoff process for every system using Countfire.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10