DBX software Reviews

Pros

It is super intuitive and easy to use. It consolidates everything into one system and has fantastic automation features that are simple to implement. After three unsuccessful software companies, we made more progress in weeks with ProDBX than we did in nine months with our previous systems.

Cons

Commercial bidding and estimating require some custom workarounds and are not as integrated into the system as residential jobs.

Pros

I founded my company in late 2016 with the plan to implement a complete ERP system from the start. DBX has enabled me to do so. The platform is comprehensive, covering all modules, highly customizable, and the support is flawless. I also want to mention that the DBX team has a great culture, positively impacting our communication for support. The platform is constantly updated. Our teams use it effortlessly. Choosing DBX has allowed us to scale our business, and we are confident this will continue.

Cons

No major concerns. From the first day till now, the experience has been great.

Pros

This software instantly modernized our fencing company. Our favorite feature is that it has cut our lead time in half and made writing and emailing proposals incredibly easy.

Cons

The only thing ProDBX is missing is an app for devices. Having to log in each time you arrive at a job site gets repetitive. Not a huge downside, but a downside nonetheless.

Pros

The product keeps you focused on your business.

Cons

Because it keeps you focused on your business, you need to pay attention to the setup.

Pros

A few specific things we enjoy about Pro DBX are: - Customer service is their top priority. Anytime I call or have a question, it's answered extremely quickly. - The ability to quickly and efficiently send quotes to customers with pre-set fields that help us know exactly how much material we need for each project. - Customers who sign contracts immediately receive a text and email notification, move into the customer category, and a task is created to ensure we get them on the schedule.

Cons

I have no negative comments about ProDBX. It's truly a great product.

Pros

This software does everything I need it to.

Cons

This software was perfect and had no flaws.

Pros

Everything is centralized, aiding communication, scheduling, job costing, job management, and accounting. Our team loves the amount of information available to do their jobs and the oversight management integrated into daily operations.

Cons

Nothing specific... Everything seems alright with all the features needed to manage the work schedule.

Pros

What I like most is that it's easy to use, centralizes all necessary information, can be tailored to specific business needs, and the customer service is excellent. I am completely satisfied with DBX, as are all my employees.

Cons

Not a huge downside, but a downside nonetheless.

Pros

This is the second CRM system I've used, and I have nothing but good things to say about DBX. It is incredibly comprehensive and makes my life easier daily. Although I work in the office, the best part is that our sales force can easily use the system in the field to produce on-the-spot customer proposals that are instantly available to our customers. This speeds up and simplifies obtaining new business for us! The ROI this system offers any business is undeniable. It handles customer tracking, demographics, correspondence, financials, surveys, invoicing, essentially everything in one place. The DBX team has continually worked with us to craft and customize the program to our needs, always being there when we need them. I highly recommend the DBX program for complete business management. The only thing it doesn't do is buy lunch.

Cons

No cons. The implementation has been excellent, quickly working through the software to tailor it to our needs.

Pros

DBX is a powerful tool for my business. I use it for marketing and have seen a significant increase in online business. It is very easy to use and can be taught to all employees. I highly recommend this to any business owner.

Cons

Makes running a company much easier and more organized.

Pros

I can't tell you how often our customers compliment us on the seamlessness of our operation. Everything is centralized, aiding communication, scheduling, job costing, job management, and accounting. Our workers love the amount of information available to do their jobs, and management loves the oversight integrated into daily operations.

Cons

Nothing in particular stands out... Everything seems to be functioning well, with all the necessary features to effectively manage the work schedule. The tools provided are comprehensive and make organizing tasks easy, ensuring smooth operations.

Pros

An excellent experience all around. The DBX support staff is friendly, talented, and resolves any issues quickly and efficiently. I've had this database for about 1.5 years and am completely satisfied with it. They designed the DBX database to fit all my needs exactly. I highly recommend DBX to any potential customers considering their services. You will not be disappointed, guaranteed!

Cons

No cons. The implementation has been excellent, quickly working through the software to tailor it to our needs.

Pros

Everyone at DBX has been loyal, prompt, and competent. I started my company last year during an intensely stressful time. All my money and time were on the line. The DBX team bent over backward to help me create my database. Their work is on time and aesthetically pleasing. I can't say enough good things.

Cons

I am completely happy and satisfied with DBX, and so are all of my company employees.

Pros

I want to disclose that I am a DBX employee, but I use the system, so I feel I can provide a rating from a sales guy's perspective. I recently came from ArmorActive Inc., which transitioned from Salesforce to Microsoft AX over two years. The difference between those systems and DBX is like night and day, making my life easier. I enjoy the system, or I probably wouldn't still be working here! The response time is fast, and the layout is simple, minimizing the number of clicks needed to complete tasks. Everything in the system is designed to reduce clerical work for every department. Because of my bad experiences with CRMs, I am passionate about helping other businesses streamline their processes. My experience with CRM/ERP systems includes Insightly, Driven, Less Annoying CRM, QuickBooks, AX Dynamics, Salesforce, and Excel spreadsheets.

Cons

Nothing negative comes to mind.