Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

36%

3

Stars

8%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

B
Bettye

Logistics and Supply Chain, 500+ employees

More than a year

5.0

Need to be more user friendly

Pros

I have the capability to manage and control the inventory directly on my own.

Cons

I often find the instructions hard to read and sometimes difficult to locate.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

5

A
April

Automotive, 500+ employees

More than a year

5.0

eturns review from 3rd shift quality lead

Pros

I really appreciate how easy eTurns is to use. It's so easy to remember how to navigate it even if I haven't used it for some time.

Cons

I appreciate everything about eTurns. I haven't encountered any problems with the website so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Corey

Business Supplies and Equipment, 500+ employees

More than a year

4.0

Eturns Review

Pros

The system is really easy to navigate, and I quickly get comfortable with it.

Cons

I've faced issues with inventory management, like pulls not registering or count adjustments not updating, which made it hard to maintain an accurate count.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

6

Functionality

9

D
dante

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0

Dante Vasi Review

Pros

I'm genuinely amazed by the way the system automatically generates suggested orders for me. This feature is incredibly efficient and takes a lot of the guesswork out of inventory management. It proactively suggests what needs to be ordered, saving me time and effort. This automated approach ensures that I always have the right stock levels without having to manually track and decide on orders. It's a real game-changer for managing inventory seamlessly and effectively.

Cons

I'd like the website to be less laggy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brock

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

4.0

Eturns

Pros

I find it incredibly convenient how effortlessly our scans are uploaded to the platform.

Cons

The website doesn't look great. It could use a redesign.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

8

J
Jorge

Utilities, 500+ employees

More than a year

5.0

Jorge Soto Eturns review

Pros

The feature that stands out the most to me is scanning, as it's both fast and highly efficient.

Cons

I believe the settings could benefit from being more easy and simpler to navigate. It would be helpful if they were designed to be more intuitive, making it easier for users to adjust and understand their options without confusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Simranjit

Information Technology and Services, 500+ employees

More than a year

5.0

Inventory Control

Pros

The quick search feature is incredibly useful for locating and identifying products without any hassle.

Cons

Sorting items could be improved; items tend to repeat frequently.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Joshua

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0

ETurns Review

Pros

eTurns makes my job so much easier. Every aspect of it is clear and simple to use. Whether it's reordering material for the customer, adding new items, removing items, or setting everything up, it's all been incredibly simple. Plus, the customer is extremely satisfied with the results.

Cons

I have no major complaints. There are occasional glitches, but they usually get resolved promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gerry

Renewables & Environment, 11-50 employees

Less than 6 months

3.0

Overall decent software

Pros

The support has been prompt and responsive, and the setup process was relatively simple. The system performs exactly as expected.

Cons

The drop-down menus can be tricky to navigate, and custom sorting of a screen often gets lost over time, requiring me to resort it.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

8

Functionality

5

W
William

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

5.0

Eturns Review

Pros

I really like the easy access and functionality of the mobile app. It's also excellent at tracking the quantities on hand.

Cons

I find the counts somewhat challenging to interpret. The way the data is presented makes it a bit difficult for me to easily understand and accurately assess the numbers, which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J
JoAnn

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

5.0

Purchasing

Pros

The product is remarkably easy to use, especially when it comes to managing pricing.

Cons

There's really nothing I dislike about the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Adam

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0

Graybar cart inventory

Pros

It allows me to effectively keep track of inventory levels.

Cons

The mobile app needs improvement. It could be more intuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Construction, 51-100 employees

More than a year

5.0

Review

Pros

The eTurns interface is very intuitive in terms of its layout. I really appreciate how easy it is to use once the initial setup is complete.

Cons

The system offers a wide variety of uses, which can sometimes be overwhelming and confusing. With so many features and options available, it can be challenging to navigate and fully grasp how to utilize all the different functions effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jesse

Telecommunications, 500+ employees

More than a year

2.0

Inconsistent

Pros

I'm relieved that I no longer need to rely on Excel, and the scanning feature is a fantastic addition.

Cons

There are too many windows and inconsistent features across them. The lack of support and inconsistency across multiple sites is an issue.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

J
Jeff

Telecommunications, 500+ employees

Less than a year

4.0

Use of eTurns

Pros

It's incredibly simple to use, and the overall layout and design are quite satisfactory.

Cons

Every time there's an update, I get a random error message preventing me from completing an order. This happens when using an Android phone.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Joshua

Construction, 11-50 employees

More than a year

5.0

Great Software for any size Company

Pros

I have complete control over the entire inventory process. I can manage everything myself and set restrictions for other users as needed.

Cons

I haven't found anything that e-Turns doesn't have a solution for. It offers plenty of user control throughout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
Wade

Electrical/Electronic Manufacturing, 500+ employees

More than a year

4.0

eTurns Review

Pros

What I find most valuable is how eTurns makes it easy to track everything and keep the shelves well-organized.

Cons

What I dislike the most is that sometimes it takes a while to load when I go to the "Inventory" section and then press the "Item" button.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

8

A
Albert

Business Supplies and Equipment, 500+ employees

More than a year

4.0

eTurns Review

Pros

I really appreciate the ability to use "wild card" searches for more flexible look-ups.

Cons

There's no hard copy training manual available locally, just basic training.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

J
Jacob

Information Technology and Services, 51-100 employees

More than a year

5.0

Good for Business

Pros

eTurns is very easy to see what's in stock and reorder items when necessary. Once I become familiar with the interface, using it becomes very simple. The mobile phone functionality is also excellent and has helped us significantly reduce items that were previously unaccounted for.

Cons

It requires a little time to get accustomed to, but I found that the adjustment period was relatively short. Once I became familiar with it, the learning curve wasn't very steep, and I adapted to it more quickly than I anticipated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

N
Nicholas

Wireless, 500+ employees

Less than a year

4.0

Overall I think this is a good product

Pros

I like how effortlessly I can replenish my warehouse or truck stock with this system.

Cons

I didn't have many issues with eTurns. It just didn't work well for each individual crew trying to manage orders while constantly on the road.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8