Total 26 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

19%

3

Stars

15%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU
Verified User

Construction, 11-50 employees

5.0

Helped Streamline Timekeeping process

Pros

Exaktime provide the ease of adding jobs and employees to the system. The app is simple to use and train new hires on. Integration with QuickBooks streamlines timecard processing, making it 100% more efficient than our previous method. ExakTime allows us to focus on ensuring accuracy rather than spending hours tracking time, job codes, and locations.

Cons

Our primary complaint is the inability to respond to field notes or communicate with the field via the app. It would be beneficial to have job-specific and crew-specific comments. Sometimes, additional information is needed for field notes, and the ability to ask questions and log responses would be valuable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified User

Construction, 11-50 employees

4.0

ExakTime makes time tracking easy

Pros

It accurately records time and allows employees to clock in and out throughout the day. Unlike other time-tracking programs where employees must select their clock-in time or rely on a job site supervisor, ExakTime offers flexibility. Managers can approve time cards, add notes or correct time punches with ease. The integration with Sage 100 Contractor is a plus, as notes transfer into the Payroll Record, simplifying labor billing. The program facilitates job costing by allowing the setup of custom questions for each clock-in or out. Additionally, the Geo-Fence feature ensures employees are at the correct job site when clocking in, preventing remote clock-ins. Cost code limitations on each job ensure labor is allocated only to relevant budgeted codes.

Cons

I wish more robust reporting capabilities. Currently, one report can only display two out of three essential details. Having a report that lists each employee by job and cost code would be immensely helpful. The program experiences glitches occasionally. Managers report instances where changes to time punches do not save or where the program freezes when attempting to save edits, necessitating a log out, log in, and restart.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

HT
Heather T.

Office Manager, 101-500 employees

5.0

ExakTime gives us exactly what we need

Pros

The system is highly intuitive and the reports provide comprehensive information across various aspects.

Cons

Given our frequent location changes, it would be beneficial to completely delete completed jobs from our locations instead of just marking them inactive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LL
Luis L.

Small Business, 11-50 employees

5.0

Easy managing for our guys

Pros

We can avoid concerns about lunch clock-ins and outs as it deducts lunchtime automatically. We can select the duration for lunch breaks.

Cons

One drawback of Exaktime is the occasional poor connection quality, leading to delays in reloading and logging back into accounts, especially for field personnel during clock-ins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CG
Casey G.

Small Business, 51-100 employees

5.0

Great app

Pros

Location geo-tagging when employees clock in/out. Ability to form crews for group clock-ins/outs. Capable of generating reports on past completed projects.

Cons

I wish it integrated with different platforms like our accounting software and daily report app. We had to invest in a custom-coded app to facilitate communication with our accounting software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ashley

Construction, 101-500 employees

4.0

Flexible, seamless, and reliable.

Pros

It works really nicely with a wide variety of projects, job sites, and cost codes. Both the employee side and the admin side of this software function in a seamless manner. It doesnt require much instruction for staff to operate it independently.

Cons

Even though I enjoy the flexibility of taking field notes, there are occasionally mistakes or a delay in taking notes. Additionally, once a field note has been erased from the area of all notes, you cannot go back and retrieve it if the employee did not "log in" appropriately.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7