ExakTime Reviews

“User Friendly

Pros

It is very user-friendly for our field workers and we particularly enjoy using the Geofence feature to ensure employees are clocking in at the correct locations.

Cons

I can't add Weekly Salary for specific employees and overtime is not integrated into Estimated Payroll Cost.

“Bad Business Practices

Pros

I am not happy with it.

Cons

I opted for Exaktime after Sage100 Contractor's timekeeping app failed on Android. Despite not receiving any services or communication for implementation from Exaktime, they refused even a partial refund when I requested one. While I understand the contract, charging $2k without providing any services when the client no longer needs them seems unfair. I believe in ethical business practices. If they had refunded me, I would have reconsidered using them in the future. However, their lack of response and service has led me to never consider them again, even though their product might be good.

“Review

Pros

I like the variety of reports available and how easy it is for everyone to clock in and out of jobs. Also the option to set a location-based clock-in within your job has been a game-changer for our company.

Cons

My primary suggestion is to have a "print all" button for printing time cards.

“Great product for off-site job clock in

Pros

Our field staff can use it without impacting their personal phones negatively. The integration with our construction software is seamless and the app is easy to use.

Cons

The software is simple the best. No complaints.

“Good experience with ExakTime helped our company grow

Pros

The ability to track when individuals are on jobsites in real time, along with comprehensive hour tracking for billing purposes is invaluable. The app is easy to use and set up as it provides precise location information.

Cons

I can't find much to fault with ExakTime, but if I had to pick something, it would be occasional app glitches on certain phones. Restarting usually resolves these issues.

“Easy to use for everyone

Pros

Very user-friendly with a quick setup process. Technical support responds quickly and there are various functions to effectively administer the app.

Cons

There are occasional glitches when updating worker times, although they are infrequent.

“Long time user

Pros

It ensures we know precisely when our employees clock in and out.

Cons

Malfunctioning alerts delay hour uploads, disrupting our payroll process. We then have to depend on Foremen to manually provide hour details.

“If time is money, why are you wasting it?

Pros

Exaktime has significantly helped in invoicing, streamlining paperwork flow and saving time that would typically be spent on record-keeping. After using ExakTime for approximately 9 years, we have no intention of going back to paper timecards. While other companies offer alternatives, nothing compares to the simplicity and usability of ExakTime.

Cons

Occasionally, entering new addresses for GEO location in ExakTime can be challenging, but this is likely a common issue. Despite this, I have found that no other platform surpasses ExakTime.

“Exaktime makes it easy

Pros

Our small construction business relies on Exaktime for logging employee time, facilitating billing and ensuring our team is present on the job as scheduled. Real-time team location tracking, alerts for time assignments outside the geo-fence and seamless QuickBooks payroll integration all contribute to saving us time on data entry. The customer support is exceptional.

Cons

We haven't encountered any major issues with ExakTime. I cannot think of anything negative at the moment.

“Used to work well - now it's a laggy, buggy system

Pros

I like that employees can clock in/out using their phones, select the location and cost code, and that the app captures a photo of the employee along with Geolocation and distance information.

Cons

I started using this program four years ago, and it was ok. I oversee time management for a company with 150 employees. However, the system has become increasingly glitchy over time. The transition to Arcoro, the new parent company, has been problematic. Our experience with their AccountLinx service has been particularly poor, it recently stopped working on some computers. ExakTime experiences lag, especially during peak times when everyone is clocking in simultaneously, suggesting insufficient server bandwidth for increased traffic. I have recommended that our company seek a new service provider.

“This platform has saved us money every year

Pros

It integrates seamlessly with our accounting system and is user-friendly. The customer service has also been exceptional.

Cons

We sometimes face challenges with field data syncing to the platform, mainly because of the locations of some project sites.

“Better then paper and pen

Pros

Tracking employees time by the hour and working in crews has been beneficial. The ability to print time cards for payroll and track locations is particularly useful for our office.

Cons

Apple and Android systems don't sync seamlessly, causing delays in sending payroll data. Some employees information doesn't update for days which impacts the payroll process.

“Great for a small business

Pros

Its ease of use and simplicity of navigation are standout features.

Cons

When navigating from individual tracking back to the main time sheet screen, it remains on the day view and scrolls to the top person on the list.

“Great software, worth the money

Pros

It assists us in monitoring employees time and allocating all labor hours to individual jobs with easily understandable reports.

Cons

There's really nothing to mention as it's quite robust. I highly recommend it.

“Best way to manage labor costs fairly

Pros

Exaktime is user-friendly, leveraging your employees smartphones without requiring additional equipment. It is accurate and equitable for monitoring labor costs.

Cons

In extreme weather and within concrete structures, the internet connection suffers due to which problems occur. However this is not the problem that is caused by the software.

“Reliable, easy to use

Pros

Using it is very not a problem as it is quite user friendly with precise location tracking.

Cons

The website feels cumbersome. The requirement to click "end time" before inputting an end time seems repetitive.

“Best Time card app

Pros

It ensures my employees take responsibility for clocking their own time on their smart devices.

Cons

It occasionally operates below full capacity when outside internet coverage.

“Does the job

Pros

Pretty simple and user-friendly software. Streamlined platform for monitoring employee hours. The basic start/stop feature made it easy for less tech-savvy crews to use.

Cons

We only use it for time tracking which necessitates the use of multiple platforms to monitor other project aspects.

“Not very customizable and support is limited

Pros

Reliable time tracking software with helpful GPS functionality.

Cons

Importing hours into Sage 100 Contractor lacks efficiency. Customizing questions for employees requires a premium payment. Customer support is lacking in effectiveness.

“Definitely helped our growing company; used it for three years. Outgrew it

Pros

The photo verification and geofence accuracy, along with having employee details readily available in the system, make it easy to approve worked hours.

Cons

The company lacks a support phone number, necessitating ticket submissions. While responses do come, it can take a day or more. Certain issues are best resolved through discussion, but connecting with a support person is very difficult. Obtaining new features like a PTO module and scheduling capabilities would have significantly increased costs, which were already high and increased annually.

“Helped Streamline Timekeeping process

Pros

Exaktime provide the ease of adding jobs and employees to the system. The app is simple to use and train new hires on. Integration with QuickBooks streamlines timecard processing, making it 100% more efficient than our previous method. ExakTime allows us to focus on ensuring accuracy rather than spending hours tracking time, job codes, and locations.

Cons

Our primary complaint is the inability to respond to field notes or communicate with the field via the app. It would be beneficial to have job-specific and crew-specific comments. Sometimes, additional information is needed for field notes, and the ability to ask questions and log responses would be valuable.

“ExakTime makes time tracking easy

Pros

It accurately records time and allows employees to clock in and out throughout the day. Unlike other time-tracking programs where employees must select their clock-in time or rely on a job site supervisor, ExakTime offers flexibility. Managers can approve time cards, add notes or correct time punches with ease. The integration with Sage 100 Contractor is a plus, as notes transfer into the Payroll Record, simplifying labor billing. The program facilitates job costing by allowing the setup of custom questions for each clock-in or out. Additionally, the Geo-Fence feature ensures employees are at the correct job site when clocking in, preventing remote clock-ins. Cost code limitations on each job ensure labor is allocated only to relevant budgeted codes.

Cons

I wish more robust reporting capabilities. Currently, one report can only display two out of three essential details. Having a report that lists each employee by job and cost code would be immensely helpful. The program experiences glitches occasionally. Managers report instances where changes to time punches do not save or where the program freezes when attempting to save edits, necessitating a log out, log in, and restart.

“ExakTime gives us exactly what we need

Pros

The system is highly intuitive and the reports provide comprehensive information across various aspects.

Cons

Given our frequent location changes, it would be beneficial to completely delete completed jobs from our locations instead of just marking them inactive.

“Easy managing for our guys

Pros

We can avoid concerns about lunch clock-ins and outs as it deducts lunchtime automatically. We can select the duration for lunch breaks.

Cons

One drawback of Exaktime is the occasional poor connection quality, leading to delays in reloading and logging back into accounts, especially for field personnel during clock-ins.

“Great app

Pros

Location geo-tagging when employees clock in/out. Ability to form crews for group clock-ins/outs. Capable of generating reports on past completed projects.

Cons

I wish it integrated with different platforms like our accounting software and daily report app. We had to invest in a custom-coded app to facilitate communication with our accounting software.

“Flexible, seamless, and reliable.

Pros

It works really nicely with a wide variety of projects, job sites, and cost codes. Both the employee side and the admin side of this software function in a seamless manner. It doesnt require much instruction for staff to operate it independently.

Cons

Even though I enjoy the flexibility of taking field notes, there are occasionally mistakes or a delay in taking notes. Additionally, once a field note has been erased from the area of all notes, you cannot go back and retrieve it if the employee did not "log in" appropriately.