ExakTime Reviews

Pros

It is very user-friendly for our field workers and we particularly enjoy using the Geofence feature to ensure employees are clocking in at the correct locations.

Cons

I can't add Weekly Salary for specific employees and overtime is not integrated into Estimated Payroll Cost.

Pros

I am not happy with it.

Cons

I opted for Exaktime after Sage100 Contractor's timekeeping app failed on Android. Despite not receiving any services or communication for implementation from Exaktime, they refused even a partial refund when I requested one. While I understand the contract, charging $2k without providing any services when the client no longer needs them seems unfair. I believe in ethical business practices. If they had refunded me, I would have reconsidered using them in the future. However, their lack of response and service has led me to never consider them again, even though their product might be good.

Pros

I like the variety of reports available and how easy it is for everyone to clock in and out of jobs. Also the option to set a location-based clock-in within your job has been a game-changer for our company.

Cons

My primary suggestion is to have a "print all" button for printing time cards.

Pros

Our field staff can use it without impacting their personal phones negatively. The integration with our construction software is seamless and the app is easy to use.

Cons

The software is simple the best. No complaints.

Pros

The ability to track when individuals are on jobsites in real time, along with comprehensive hour tracking for billing purposes is invaluable. The app is easy to use and set up as it provides precise location information.

Cons

I can't find much to fault with ExakTime, but if I had to pick something, it would be occasional app glitches on certain phones. Restarting usually resolves these issues.

Pros

Very user-friendly with a quick setup process. Technical support responds quickly and there are various functions to effectively administer the app.

Cons

There are occasional glitches when updating worker times, although they are infrequent.

Pros

It ensures we know precisely when our employees clock in and out.

Cons

Malfunctioning alerts delay hour uploads, disrupting our payroll process. We then have to depend on Foremen to manually provide hour details.

Pros

Exaktime has significantly helped in invoicing, streamlining paperwork flow and saving time that would typically be spent on record-keeping. After using ExakTime for approximately 9 years, we have no intention of going back to paper timecards. While other companies offer alternatives, nothing compares to the simplicity and usability of ExakTime.

Cons

Occasionally, entering new addresses for GEO location in ExakTime can be challenging, but this is likely a common issue. Despite this, I have found that no other platform surpasses ExakTime.

Pros

Our small construction business relies on Exaktime for logging employee time, facilitating billing and ensuring our team is present on the job as scheduled. Real-time team location tracking, alerts for time assignments outside the geo-fence and seamless QuickBooks payroll integration all contribute to saving us time on data entry. The customer support is exceptional.

Cons

We haven't encountered any major issues with ExakTime. I cannot think of anything negative at the moment.

Pros

I like that employees can clock in/out using their phones, select the location and cost code, and that the app captures a photo of the employee along with Geolocation and distance information.

Cons

I started using this program four years ago, and it was ok. I oversee time management for a company with 150 employees. However, the system has become increasingly glitchy over time. The transition to Arcoro, the new parent company, has been problematic. Our experience with their AccountLinx service has been particularly poor, it recently stopped working on some computers. ExakTime experiences lag, especially during peak times when everyone is clocking in simultaneously, suggesting insufficient server bandwidth for increased traffic. I have recommended that our company seek a new service provider.

Pros

It integrates seamlessly with our accounting system and is user-friendly. The customer service has also been exceptional.

Cons

We sometimes face challenges with field data syncing to the platform, mainly because of the locations of some project sites.

Pros

Tracking employees time by the hour and working in crews has been beneficial. The ability to print time cards for payroll and track locations is particularly useful for our office.

Cons

Apple and Android systems don't sync seamlessly, causing delays in sending payroll data. Some employees information doesn't update for days which impacts the payroll process.

Pros

Its ease of use and simplicity of navigation are standout features.

Cons

When navigating from individual tracking back to the main time sheet screen, it remains on the day view and scrolls to the top person on the list.

Pros

It assists us in monitoring employees time and allocating all labor hours to individual jobs with easily understandable reports.

Cons

There's really nothing to mention as it's quite robust. I highly recommend it.

Pros

Exaktime is user-friendly, leveraging your employees smartphones without requiring additional equipment. It is accurate and equitable for monitoring labor costs.

Cons

In extreme weather and within concrete structures, the internet connection suffers due to which problems occur. However this is not the problem that is caused by the software.

Pros

Using it is very not a problem as it is quite user friendly with precise location tracking.

Cons

The website feels cumbersome. The requirement to click "end time" before inputting an end time seems repetitive.

Pros

It ensures my employees take responsibility for clocking their own time on their smart devices.

Cons

It occasionally operates below full capacity when outside internet coverage.

Pros

Pretty simple and user-friendly software. Streamlined platform for monitoring employee hours. The basic start/stop feature made it easy for less tech-savvy crews to use.

Cons

We only use it for time tracking which necessitates the use of multiple platforms to monitor other project aspects.

Pros

Reliable time tracking software with helpful GPS functionality.

Cons

Importing hours into Sage 100 Contractor lacks efficiency. Customizing questions for employees requires a premium payment. Customer support is lacking in effectiveness.

Pros

The photo verification and geofence accuracy, along with having employee details readily available in the system, make it easy to approve worked hours.

Cons

The company lacks a support phone number, necessitating ticket submissions. While responses do come, it can take a day or more. Certain issues are best resolved through discussion, but connecting with a support person is very difficult. Obtaining new features like a PTO module and scheduling capabilities would have significantly increased costs, which were already high and increased annually.