Total 107 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

26%

3

Stars

7%

2

Stars

1%

1

Stars

10%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Marla

Design, 1-10 employees

Less than a year

5.0
December 2023

Excellent Project Management Tool

Pros

I adore the fact that I can manage every detail, from task management and client communication to billing and 3D design. The versatility of the platform allows me to keep all my information organized in one place.

Cons

When using the mood boards, there's no way to hide the sourcing toolbar. This has limited my ability to present materials to clients and has been a significant hindrance. I strongly recommend changing the programming to allow this tool to be minimized.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Ariane

Architecture & Planning, 1-10 employees

More than a year

5.0
December 2023

Great Visibility

Pros

The visibility it provides, along with its marketing features and video suggestions, are topnotch.

Cons

I believe the 3D feature could be enhanced by allowing the importation of real pictures and images of products. Additionally, I feel that the French version isn't optimal and doesn't bring me high-quality clients. I would like to have my website translated into two languages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Design, 1-10 employees

Less than a year

5.0
December 2023

Overall very useful prodcut

Pros

Over the years, I have used multiple 2D and 3D platforms. What I like about Houzz Pro is that it consolidates everything into a single location. I also love the convenience of scanning rooms and easily editing plans, then sharing a simple link with my clients to view their live design. Having the billing platform integrated within the same platform is incredibly convenient as well.

Cons

Editing the kitchen cabinets can be a bit challenging. I'd like to be able to convert the 3D version of cabinetry into an automated order/spec sheet so I don't have to switch to my other cabinetry software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

J

Judith

Automotive, 1-10 employees

Less than a year

5.0
December 2023

great for ideas

Pros

It's an excellent tool for creating estimates and remodeling your house.

Cons

It's a really nice way to estimate and gather ideas for remodeling your space.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristen

Construction, 1-10 employees

Less than a year

5.0
December 2023

I can't imagine running my business without it.

Pros

The drawing and designing features make it effortless to present ideas to potential customers. I believe that the tools provided by Houzz make my business appear more professional.

Cons

The estimating software is a bit cumbersome and could use some fine-tuning. I'm saying this before I've had a chance to work with it recently.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

N

Nicole

Architecture & Planning, 1-10 employees

Less than a year

5.0
December 2023

Great for a small business.

Pros

The new layout is fantastic! I can see the improvements that have been made since I started using Houzz Pro.

Cons

The timekeeping and invoicing need improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

C

Cynthia

Design, 1-10 employees

More than a year

5.0
November 2023

Houzz Pro Review

Pros

I appreciate how easy it is to set up my website as a consulting designer.

Cons

I have the ability to share my videos showcasing my design choices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimberly

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
November 2023

New to Houzz

Pros

I love the features of Houzz. Being able to accept payments online and having leads ring directly to me, rather than through a lead company, are major advantages. Additionally, I like the accessibility of the planning options.

Cons

Not all the features have been working properly for me, and I've paid for two months without receiving any leads. I'm not sure if my website is functioning correctly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

D

Dominik

Construction, 1-10 employees

Less than a year

1.0
November 2023

Do not recommend

Pros

N/A (Regarding the service I intended to use this platform for, I didn't find any positives as I didn't receive any leads. Therefore, for me, there are no pros.)

Cons

Despite being a customer of Houzz since its early beginnings in London in 2017, I have to say that I've always found the Houzz platform very useful, somewhat like Facebook. It's an enjoyable tool that doesn't necessarily require payment but can still provide some benefits. However, I've long considered advertising on their platform, as it promised enticing client leads that would boost my business who wouldn't want that? Sadly, to make a long story short, after almost 10 months of service and receiving only three measly leads that weren't even relevant to the services we provide, I have to conclude that this has been (and sadly still is!!!) a complete waste of money for us. We haven't received a single good lead that could generate any revenue. I was told that the "magical system of Houzz" requires at least a six-month commitment, which is why they try to lock you into a 12-month contract. Needless to say, this is purely so they can profit from running their ads, and six months didn't change anything. I'm extremely disappointed as a frequent user of their platform prior to this membership. Even though we never received any direct leads, I was happy to promote our work. However, now that I'm paying for this service in a locked 12-month contract and still not getting any leadsNONE like before, I'm truly repulsed by the platform that brings me nothing but invoices. I hope that anyone who is considering their services thinks ten times before proceeding. Remember, you're signing up for 12, very, very long months of invoices with absolutely 0% chance of getting anything in return. I hope this helps someone, just as I wish someone had warned me beforehand. All the best, Dom.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

3

Functionality

3

A

Abdulhakeem

Construction, 1-10 employees

Less than a year

5.0
November 2023

Great Project Management Software for the Remodeling Industry

Pros

It's easy to use and offers great flexibility for accounting. I love the ability to track expenses per project, and the feature that allows me to upload invoices and receipts. Generating estimates and invoices is also a breeze.

Cons

The mobile app is slow and not very functional in the field.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

T

troy

Banking, 51-100 employees

Less than a year

4.0
November 2023

Just Great

Pros

Overall, it's a fantastic product. It offers a wide range of options and an extensive selection of floor plans and decor ideas. The 3D rendering is particularly impressive.

Cons

There aren't any major cons; there is a learning curve, but it's a very useful product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

brian

Consumer Services, 1-10 employees

More than a year

5.0
November 2023

Houzz Pro is a very helpful tool to utilize

Pros

It's user friendly and helps me grow my business. The accessible brands and tools, along with the platform's attention to detail, are highly valuable.

Cons

There's nothing that particularly stands out about Houzz Pro. I would recommend it to anyone running a business or even for DIY projects. It provides many insights and ideas that benefit anyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Architecture & Planning, 1-10 employees

5.0
October 2023

Great resource

Pros

It provides an excellent interface for connecting with prospective clients.

Cons

It's a little challenging to set up initially.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

John

Construction, 1-10 employees

Less than 6 months

2.0
October 2023

Lied to about membership

Pros

The website was the best part, and the search functionality was superb.

Cons

It doesn't align with what my company is doing. The sales representative overpromised, and we were also told it was a month-to-month membership.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

5

Functionality

7

L

Lisa

Design, 1-10 employees

Less than 6 months

5.0
October 2023

Great Experience!

Pros

Designing and sourcing products are crucial aspects of my business. The fact that I can find everything in one place is a gamechanger for me!

Cons

While I'm new to the site as a business, I've always enjoyed using it as a user. My experience is still very new, but so far, I can't think of many negatives that would fall into the "improvement needed" category. I'm still actively learning all the features the site has to offer, but thus far, I'm very happy with my decision to stop doing everything manually and invest in tools that make my life easier and my business more productive.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Construction, 1-10 employees

5.0
October 2023

just started

Pros

It's easy to set up and get started. As someone who appreciates simplicity and straightforwardness, I'm enjoying using it so far.

Cons

I haven't had a chance to fully explore it yet, as I'm just starting to use it.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A

Allison

Design, 11-50 employees

More than a year

4.0
October 2023

Houzz Pro Extends Our Reach

Pros

The portfolio feature within Houzz is an excellent way to drive traffic to our website and secure initial consultations. The ability for potential clients to message us on Houzz and discuss their project is another fantastic feature that helps us prescreen leads and determine if an initial consultation aligns with their goals for their home. Overall, we have had success with these leads.

Cons

While having a link to our website is helpful as is the portfolio, it would be great if we could showcase our 360 tours of our kitchen and bath projects. I believe that would captivate visitors to our profile even more. Additionally I have found that the Houzz project match leads haven't aligned with our scope of work, making them cold leads for us.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

C

Cynthia

Design, 1-10 employees

4.0
November 2022

Intuitive and Welcoming UI/UX!

Pros

As a new (and sole) business owner, Houzz has helped me put many moving pieces in place. I can manage projects, follow up on leads, and track them. In addition, I have built a sleek-looking website by just using the offered templates. I think this feature alone is enough to encourage businesses to invest in Houzz Pro.

Cons

Since Im the only one who uses this software in my business right now, it is sometimes a lot for me to understand new features. They add features (for the better), but it changes how I work, and it takes a while for me to get comfortable again. On the other hand, they make a lot of effort to look ahead, which I find endearing, so its ultimately worthwhile.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

RL

Romullo L.

Architecture & Planning, 1-10 employees

3.0
July 2022

Mixed feelings about this

Pros

Efficient project management and communication with multiple clients works really well thanks to email and SMS options.

Cons

We use Quickbooks to manage our bills but the connection this software has with quickbooks is a mess. Very hard to make it work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

MM

Michael M.

Construction, 10-49 employees

5.0
July 2022

It has helped my business thrive!

Pros

I have been able to manage and bill my customers in one place. The estimates are so professional looking without you doing anything extra it adds a lot to my company profile.

Cons

Features are great but Im the type of person whod like constant trainings to squeeze every feature to its limit.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9